HP Elitebook 840 G2: bluetooth driver for HP Elitebook 840 G2

Hello

I download driver Bluetooth (sp69977 and sp69975) device and installed without error. However, my device in the Device Manager still appear "Generic Bluetooth adapter".

I tried to pair my Zenfone or headset Bluetooth with my PC without error. However, the Bluetooth device shows yellow exclamination and Windows can't find a driver for the Services of these devices such as Advanced Audio, headphone Audio Gateway...

Could you show me how to solve this problem?

Thank you!

Hello:

I would try the latest bluetooth driver Intel support for your laptop and driver page...

http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_154019_1

Bluetooth devices are difficult to solve.

You can do a search and on the Microsoft forum, it has suggested ways to get these installed devices.

Tags: Notebooks

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