HP EliteBook 8440p with i5 650M core and Windows 7 Professional 64 - bit is not recognize 8 GB of ram

I had XP Professional. I installed Windows 7 64-bit and put 8 GB of RAM (2 x 4 GB DIMMS), but it only recognizes 4 GB.  Need help!

Hello:

What appears in the BIOS?  4 GB or 8 GB?

If only 4 GB appears, the module of memory in the lower memory compartment is defective, or the slot on the bottom of your PC memory is faulty.

If you have replaced any existing memory in your laptop, put it back in and see what happens - or under the keyboard to determine if this 4 GB chip is bad and 6 GB now shows upwards or downwards to see if 6 GB appears or remains at 4.

My money is a hardware problem.

Paul

Tags: Notebooks

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