HP EliteDesk 800 G2 (L2X86AV): SOLVED - can't access BIOS due to monitor not wake up when it is attached with DisplayPort

Hi all

See the HP Partner center below on the 2nd post

It is essentially a follow-up to a similar to the forum thread for the EliteBook G1 which has never been solved (publicly).

I am troubleshooting the problem with HP EliteDesk 800 G2 (L2X86AV) connected to the HP Z2n"Monitor (K7C09A4), connected by the DisplayPort. When you make a cold, start the display do not awake until Windows has started. The screen stays off when accessing the BIOS (ESC at startup followed F10).

Is there a solution to this problem?

Thanks for reading,

-Maurice

Hi all

HP partners support was able to help out me - HP Z27n "Display Port" Mode 1.2 screen adjustment solved the problem.

For the community, this is done like this:

  • Press the power icon, 5 cm left of the bottom edge - the menu screen appears
  • Select the symbol settings
  • Use the arrows to move to "Input control", select this option (select blue sign = OK)
  • Use the cursor keys to move to "DisplayPort Mode", select
  • Use the cd'keye to move to "DisplayPort 1.2", select
  • Use the arrows to move to 'Back', select repeatedly until "Exit", thus leaving the select menu

-Maurice

Tags: HP Desktops

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