HP Envy 120 no scan no option on Yosemite

Similar Questions

• HP Envy 120 all-in-one: name and password on the server integrated HP Web Page

  I have a HP Envy 120. I try to connect to the HP Envy 120 page which I think is either associated with HP Connect or the integrated Web server. The page displays the tabs Scan/Home/Web Services/Network/Tools/Settings. I'm trying to change the settings for scanning this page, but the security system asks to connect you. I don't remember putting in place of a name or a password, if I can find a password on the printer itself.  Even if it's the password to use it always leaves me with the question of the name.

  Can someone please advise?

  Thank you

  Thanks for providing this information in the @morrig47PM.

  Web services must be enabled to be able to scan to E-mail from the integrated Web server with this model. Here is a document with more information: how Scan: from the control panel.

  Given that the reset of the printer is not clear out it Admin password for the built-in Web server, which would indicate a hardware problem with the printer.

  I'd run the scan to Email on the right of the control panel of the printer. It is more convenient to use the option analysis of the Web.

  Press Menu scanning.

  Messaging.

  If the printer is still under warranty, call to inquire about a replacement unit. You can contact the HP Customer Service.

  Thank you!

• All-in-one HP Envy 120: HP ePrint E-mail

  I hope someone can help me with my problem.

  I created an account of HP ePrint for my all-in-one HP Envy 120 printer and then changed the address of e-mail to something which I could easily remember.  So far so good.  However, as this printer could not copy or scan, I replaced it with another printer with the same details of the model.

  Then, I went on my HP ePrint account and deleted my original details of ist printer (as he has been appearing as offline and not connected) and added my new printer via the tab to add devices.

  The problem is, I want now to change this e-mail to my original email (easy to remember) address address but when I click on the option change Email, it is grayed out and cannot be changed.

  Can someone help me with what I want not a random email address

  Concerning

  Hello

  A specific ePrint address cannot be assigned to different devices... Your previous address can not be used on your new printer.

  You will need to select an email address unique for your new printer - sorry.

• HP Envy 120 printer prints OK but the error message after each document

  After upgrading the firmware in my printer, I now get a window pop up with the title, "Unable to communicate with printer" at the end of each document.  The error message should be cleared before the next document in the queue will print.  Each document prints correctly despite the error message.

  Another thing that may cause this condition besides the update of the firmware is this: I have set up my printer for wireless printing, which worked OK.  However, I am currently using the printer with a wired USB connection.  Of course, the version non-reseau of the printer is selected as my printer 'default' regarding this error report.  The update of the firmware was held at the same time that change this "setup".

  Hey @rrbNevada,

  Welcome to the Forums of HP Support!
  
  I understand that your printer HP Envy 120 seems to have an error "Unable to communicate with the printer" after each print job is printed and this problem seems to have started after an update of the firmware running and change your connection type. Maybe it's a coincidence.

  For me to help you I need to know what operating system you print since?

  What is my OS?

  For now, I would like to run the print tool HP and doctor Scan. It is a practical tool that will 'fix print' questions automatically for you. It will scan the computer for any conflict of driver printer HP, connection problems and other issues that can cause problems with your printer. It will also try to fix these problems for you.

  HP Print and Scan Doctor

  If printing HP and doctor Scan fails to solve your problem, I recommend a complete uninstall and reinstall of your software and drivers for a clean slate to work with.

  Uninstalling the printer software

  After you have uninstalled the drivers and the printer software I need you to reinstall. To reinstall, I add two documents of reference below:

  Installation for USB under Mac OS X

  Installation of USB on Windows

  Because you use the printer for network and USB connections on your computer I suggest you first run installation from USB.

  Once the printer is installed for USB, then you can add in the wireless version.

  Adding a printer wireless on Windows:

  1. open the Printer Assistant software on your desktop. It should resemble a black printer icon and has your options of Scan inside.

  2. click on the 'utility' on the top tab

  3. click on 'software and configuration of the printer.

  4 enforce "connect a new device" for the network connection.

  This will add two copies of your printer and both will be implemented properly for scanning and printing.

  Adding a printer wireless on Mac:

  1. Click The HP utility icon in the Dock.

• HP Envy 120 printer: printer seems to be 'on', but disappeared completely black

  Printer is "on" as I am able to print, but all options are dark, can "paper tray open t auto, copying or scanning like all dark control screen.

  Hi @ElizabethL,

  Welcome to the HP Forums!

  I noticed that the screen on your HP Envy 120 went completely dark. I'm sorry to hear that, but happy to help!

  I suggest to go through this guide, HP printer does not turn on or respond when the power button is pressed. (Even if the title of the guide may not correspond to your question, I think that the solutions will help.)

  If the guide does not help, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

• HP Envy 120: HP Envy 120 work removes

  I have a printer HP Envy 120 - there is a print job in the queue that will delete not (even if the status shows deleting) and nothing that I send now will print.  I restarted computer and printer, but nothing works.

  Hello

  Try the following print and scan doctor by selecting the difficulty of printing:

  http://support.HP.com/us-en/document/c03286146

  If this does not help, turn off the printer and restart your PC.

  Once your PC restarts open devices and printers and ensure that documents have been deleted or delete them now, the printer icon should go away because it has been deleted.

  Click the HP Envy 120, select Connect a new printer and follow the instructions on the screen. for a network connection, you can turn on the printer for USB connection only activate while the installation will guide you to connect the USB port.

  Shlomi

• HP Envy 120 error codes

  My HP envy 120 comes up with this error code after plugging to power with a blue screen. I can not access any function. Help, please.
  Thank you

  Hello Sophie,.

  Please retry the procedure which should solve the problem below...

  • While the printer turned on, unplug the power cord from the back of the printer.
  • Power supply of the wireless router.
  • Wait 30 seconds.
  • Connect the power cord to the printer. Printer must turn on automatically, or press the power button to do so.
  • Wait until the printer initializes and is inactive.
  • If there are no errors as indicated, and then turn on the router.

  If the problem persists, please call the HP Technical Support for assistance.
  
  If you are in the United States, the toll free # is 1-800-474-6836.
  
  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

• HP Envy 120: Envy of 120 HP

  Hi all

  Had a HP Envy 120 for a couple of years now - the warranty is out.  Problem is the viewer of the icon on the front, i.e. shows to scan, copy, etc. is blackened and we cannot use this installation now.  All ideas

  Hello

  If your printer is connected to your wifi network, you can then use the HP all in one application to control the scan copy works through the screen of a smartphone or tablet.

• HP Envy 120: Replacement of printhead HP Envy 120

  My two computers are connected wirelessly to my HP Envy 120.  A computer runs on Windows 7, the other on Windows 10. Because I have tried all the advice for my problem: the printer cannot print black ink - I'm now looking to replace the printhead before buying another printer. The question would be nice, there are 2 different systems for the printer respond to?

  Thank you

  Hi eaguilday,

  The printer you have takes ink cartridges which have nozzles built in.  There is no any leaders for this single ink cartridges replacement ink.

  Have you replaced the ink cartridges?  Maybe it's worth a try.

  If this does not work and that you have followed the steps outlined in the document that I shared with you - replacement unit is the only option.

  Jean

• Scanner model HP Envy 120 series wireless

  I have a HP Envy 120 series printer / scanner, wireless. I can print and scan with all my software except when I go to my bank site to deposit a check, it does not recognize my scanner. What can I do to solve this problem. I downloaded the last Java which would recommend the Bank still does not work

  Hi mij1,

  I understand that you have a 120 Envy that works very well with the HP software, but does not seem to be recognized by the software/site of your bank. I will certainly do my best to help you!

  Because the printer works with the HP software we know that is not the printer itself that does not work, but there is something maybe on the Bank's Web site does not properly. I suggest that you try another web browser (if you are using Internet Explorer, try Firefox or Chrome), make sure that all of your Windows updates are completed (if you use Windows), make sure firmware is up to date of the printer and if all else fails try to install the printer through the USB port as opposed to the radio.

  If the printer is not always recognized after these steps, you will need to contact the support of your bank to see what their Web site.

  Hope this helps, have a nice day!

• HP Envy 120: Does not print to iPad or iPhone.

  Fortunately I've been printing from my iPhone and iPad for the last 6 months. All of a sudden today, I am unable to do so. When I get to 'select printer' on the options of the printer, I get a message saying "no printer found AirPrint. I turned the printer market. I unplugged and reconnect to the WiFi devices and printers. It is usually so straight forward, I want to just print an e-mail! Please help me solve this problem. Thank you.

  Hey @Mossy284,

  Welcome to the Forum from HP Support.

  I see that you are unable to print via AirPrint with your ENVY 120 HP e-all-in-one printer.  I would like to help.

  You have confirmed that your printer is connected to your wireless network?  Note that AirPrint will not work if for example your printer connected to a network of comments and the iPhone or the iPad is connected to your main network.  Button on the front panel of the printer the wireless icon and make sure that it is connected and displays an IP address.  If this isn't the case, run the Wireless Setup Wizard to restore connectivity.  If you are connected, but find that AirPrint works always do not, powercycle your equipment as explained below:

• Analyzes E-mails with no attachment - HP Envy 120

  After you have scanned a document and sent to my e-mail address, what happens with the not scanned attachment. How can I fix this. Sender address is eprintcenterhp.com

  A new HP printer software update comes through via the Mac. With the download, the HP Envy 120 is now sending E-mail scans with the attachment. The problem is resolved.

• HP Envy 120 do not print

  My printer HP Envy 120 is not printed correctly.

  The printer accepts the job, pages come out of the printer, but the only thing that appears on the page's hyperlinks. I tried printing from three different computers and printed various documents Microsoft word but its all the same impression.

  Is there something you would suggest that I should try?

  Thank you

  I would try the doctor print and scan to see if it will detect and fix the problem automatically

  Try printing HP and Scan Doctor for Windows

• HP Envy 120 All in One Printer no longer recognizes MacBook Air

  Since the upgrade to Yosemite, my HP Envy 120 no longer recognizes my Macbook Air and vice versa, through the router, having worked (not perfectly all the time of course but the connection was not a problem). I can connect Macbook to printer via direct HP, but that mean disconnected from the internet, scanning, and then re-login to the internet which is a bit of a faff and seems to move backward.

  I downloaded the latest software of printer driver HP, followed all of the suggestions that I can find on this, such as the removal of the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I tried to add the IP address manually, it comes up with an error message. I did the wizard on the printer wireless and who succeeded, so it is connected to the router, but does not detect my computer, which is also connected to the same router.

  The printer is still under warranty - I wanted to take back when I had problems earlier but decided to stick with it a little longer. I'm just trying to understand - is this a problem of HP or is it a problem to Apple - IE I can return the printer under warranty?

  Or does anyone have simple fixes? I'm quite computer literate!

  Thank you very much!

  Hello

  As you mentioned that you are able to use the printer without any problems using HP wireless live, this means that it is question of HP or Apple, but a network connectivity problem.

  Devices Apple uses Hello to communicate with the printer, which is based on the IP Muticasting, which must be supported by your router.

  If I understand your description and unit work as expected using HP Direct wireless, the router is the cause of this problem that you do not see similar issues while eliminating the oruter of this acquisition... Please also let me know if I misunderstood your intention on the subject.

  Also, have you tried to reboot your router by unplugging its power for 10 to 20 seconds? Once it starts to restart the printer and then Mac and check for the difference.

  Please try and check if that helps. If the problem persists let me know your router brand and model, in his middle or abilities can cause such an and can prevet this type of connectivity.

• HP ENVY 120 - PRINT BACK TO FRONT

  Greetings!

  I found the back draw forward for other printers, but not for the all-in-One HP ENVY 120. I went through all the menus for my printer, but I can't find it yet. I'm sure that there is a way to do it, but I'm going to be hacked if I can understand it.

  I'm sure some of you guys know how.

  Diolch!

  Gwaredd

  Cymru am byth!

  You can print in a program or the printer itself? As a general rule, rear printing forward is a setting in the print options of the program that you use on your computer.

  -Spencer