HP Envy 13-d008na: HP Envy 13 - Microphone is not sensitive

Hi all

After successfully someone solve my first problem with this laptop (involving a defective sensor), I have now decided to address the issue of second and hopefully last, that I had.

My microphone is not sensitive at all - but it works and I'm sure it's a driver problem too. Let me explain.

The microphone has always been quiet. One of the first things I did when I got this laptop last month was Skype, friends, and they said that I sounded very far. I tried a test call to Skype service and when speaking normally could hardly hear my voice. I did some troubleshooting and even with the sensitivity of the microphone up to 100% and boost up to 30dB, I was still with realism unhearable.

It has gotten to the point where I tried to uninstall the drivers, and I discovered that my audio drivers caused the mic for suddenly works perfectly - however resettlement caused reproduce the error uninstalling.

I reinstalled the drivers because I guess the Bang and Olufsen (Realtek) drivers are needed for the audio output of high quality or something else - but I was wondering if there is a difficulty which would allow me to use the microphone with these drivers installed instead of having to uninstall it, whenever I want to use the microphone?

Note: the microphone works, but is not very sensitive and I can just be heard even when I'm shouting in my screen!

Thank you

Kyran Hill

Kelvin2 wrote:

disable the sound effects for the network of microphones.

"This is done through the control panel 'sound'-> 'recording' tab-> select" MICROPHONE ARRAY ' and click on 'Properties'-> 'micro' of "improvements" tab pane selection-> click on the box 'Turn off all sound effects' then click 'OK' on all the back panels to acoustic Panel.

Tired and fixed it hopefully can help you guys

Great work Kelvin2!

I also made sure "Microphone Array" has been defined as peripheral default save too - and with your help it now seems to work brilliantly! That said, this problem has a record of rear entry, but I hope it's fixed

Thanks again,

Kyran

Tags: Notebooks

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