HP Envy 13-d100 portable: brightness keys not working not not on HP Envy 13
Hello
After the last Notebook HP system BIOS updated (version F.35Ap1), brightness (fn2 and fn3) keys are no longer works and the brightness is stuck at 100%, although under the battery in the taskbar icon, it says 0% and I can't change that. I tried some of the tips that have been mentioned in this forum, but none worked.
Here's what I already tried in vain: the graphics card is set to Intel Graphics 520 and I've updated it. I put it Microsoft base adapter screen but it does not work. I tried different versions of Intel Graphics 520, but it does not, either. I've updated the generic PnP monitor and it is activated.
In addition, this cannot change the second screen more although he still acknowledges.
: Portable HP Envy 13-d100
System: Windows 10 (64-bit)
Are there other options to solve this problem?
Thank you!
Hi again,
I could solve the problem. I had to download the lates graphics driver from the HP Web site directly. For some reason that this new driver is not in the HP Support Assistant updates.
Tags: Notebooks
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