HP Envy 14 - battery charging

Hello, my Hp envy 14 with Windows 7 does not accept its 19, 5V charger used more, but only accepts charging to 19V.

HP AC travel adapter model: REPLACEMENT-CA26
Input: 100-240 V - 1.6 has 50-60 Hertz
Released: 19.5V 4.62 A, 5V

Now, I managed to charge the battery with an old model HP AC adapter: PPP012L-E
Input: 100-240V 50-60 Hz 1. 5A
Output: 19V 4. 74A

The charge is complete and the laptop works very well with this method. However let me know what is the cause of the problem, and if this method of recharging is dangerous for my laptop / battery.

I know with certainty that it is not the charger, I have two of them (a new one) and none of them no longer works.

I thank very you much in advance!

RO - Ha wrote:

But that's exactly what I do not understand. I received two charger or adaptors (19, 5V) HP last year. When those I had used until now suddenly offered no more than my laptop, I got the second of which I had never used it before.

I was very surprised when this one also did not work. If you are indeed say that most probably both my 2 HP power adpaters original are both broken, even if one of them has never been used and must be completely new?

At least it's better than having a problem with the laptop or battery.

Thank you very much!

Yes. If you get the same result on the two original power supply, then they both failed. You verified that the motherboard was okay when you managed to charge the battery with the power adapter low voltage. The successful load means that the battery is OK.

Tags: Notebooks

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