HP Envy 15 black laptop after the login screen.

The laptop was working OK up to now just get a black screen after login. I can hit Ctrl alt del, but nothing happens

Hello

Try the following - this implies that you are under Windows 8/8.1.

Stop of the laptop and leave it like that for 10 seconds.

Tap here to f11 as soon as you press the power button until you see a message "Windows is loading.

On the next screen, select your Keyboard Layout and on the next screen, select Troubleshooting.

Select 'Advanced Options', and then select System Restore.

Click on yourcurrent system O and then wait as the system restore window opens.

Pick a point to restore at least 48 hours before that this problem occurred first and then proceed with the system restore.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • Blue screen in Vista 7 just after the login screen

    We get a blue error screen 7th on Vista 64-bit SP1 right after the login screen appears.  The blue screen immediately goes, and system restarts (or sometimes just hangs).  I was not able to find the codes of the 7th in the research:

    (took a picture of the screen...)

    STOP: 0x0000007E (oxFFFFFFFFC0000005, 0xFFFFF80002325C87, 0xFFFFFA60165BE3E8, 0xFFFFFA60165BDDC0)

    I am able to boot in safe mode.  Do you have a chkdsk C: /F and which did not help.  Do you have a repair system using the Vista startup disk and that did not help.   Went to safe mode and MSCONFIG and position the clean boot and that did not help.  I tried to update to SP2 and unable to complete safe mode.

    The ideas and the sage advice would be greatly appreciated.

    Pete

    Hello

    Pick up the pieces after a computer breakdown - see what to do if Windows won't start correctly
    http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
    to troubleshoot the BlueScreens - top 3 responses (+ 1 other).

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-system/blue-screen-plug-and-play-detected-an-error-most/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available from the OneDrive or other
    file
    -sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
    for the office or in the Documents folder and download them from there.

    Adding files to your OneDrive
    http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

    A disk - sharing files and folders and change the permissions
    http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

    ZIP or download the content of the C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    ===========================================================

    The system has RAID? If so, it's also very suspicious.

    This error is usually a driver problem and display adapter (video) driver is the most suspicious if she
    may be others. Antivirus/antispyware/security programs, equipment (heat) and major software problems
    can also cause the error. When you get to the section of the driver to use the Troubleshoot utility my generic
    methods in the next message and then return to the if necessary troubleshooting tool.

    Have you recently added hardware or drivers updated? Don't forget to look in Control Panel - Windows
    Updates to see if all drivers have been updated it. Other donor opportunities include the antivirus/anti-
    spyware/security programs.

    When you get to the pilot and sections of the memory of the troubleshooter check the following message to
    update drivers and memory test and then return to the troubleshooter if necessary.

    ------------------------------------------------------------------

    BCCode: 7F 0x0000007E which is also 0x1000007E

    Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    Bug SYSTEM_THREAD_EXCEPTION_NOT_HANDLED control has a value of 0x0000007E. This bug check indicates that a system thread threw an exception that the error handler did not.

    Important info if you received a STOP Code

    If you received a blue error screen, or a stop code, the computer stopped abruptly to protect against data loss. A hardware device, its driver or software might have caused this error. If your copy of Windows is shipped with your computer, contact your computer manufacturer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or the manufacturer of your computer, Contact Support.

    If you have experience with computers and try to recover from this error, follow the steps in the Microsoft article solution STOP (blue screen) errors in Windows.

    These actions could prevent a mistake like this does not happen:

    1. Download and install updates for your computer from Windows Update device drivers.
    2. Scan your computer for computer viruses.
    3. Check your hard drive for errors.

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED parameters

    The following settings appear on the blue screen.

    To view the settings, click on this link.
    http://msdn.Microsoft.com/en-us/library/ff559239 (v = VS. 85) .aspx

    CAUSE

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED bug control is a very common bug control. TO
    interpret, you must identify which exception has been generated.

    Common exception codes are:

    • 0 x 80000002: STATUS_DATATYPE_MISALIGNMENT indicates an unaligned data reference was encountered.

    • 0 x 80000003: STATUS_BREAKPOINT indicates a breakpoint or ASSERTION was met when no kernel debugger was attached to the system.

    • 0xc0000005: STATUS_ACCESS_VIOLATION indicates a memory access violation has occurred.

    For a complete list of exception codes, see the Ntstatus.h file located in theinc directory
    the Microsoft Windows Driver Kit (WDK).

    Solve the problem

    If you do not have to debug this problem, you must use certain basic troubleshooting techniques.

    • Make sure you have enough disk space.
    • If a driver is identified in the bug check message, disable the driver or check with the
    • Reference of the manufacturer for driver updates.
    • Try changing video cards.
    • Check with your hardware vendor for updates to the BIOS.
    • Disable the BIOS memory options such as implementing caching or shading.

    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2
    (the address of the exception) must identify the driver or function that caused the problem.

    If the exception code 0 x 80000003 occurs, a hard-coded breakpoint or assertion was hit, but the system
    has been launched with the /nodebug. switch. This problem should occur infrequently. If it occurs repeatedly,
    Make sure that a kernel debugger is connected and the system is booted with the Switch/DEBUG .

    In case of exception code 0 x 80000002, the trap frame provides additional information.

    If you do not know the specific cause of the exception, consider the following questions:

    • Hardware incompatibility. Make sure all new hardware that is installed is listed in the
    • List of Microsoft Windows Marketplace tested products.
    • Service driver or defective peripheral system. A service driver or defective peripheral system can be
    • responsible for this error. Hardware problems, such as the incompatibilities of the BIOS, memory, conflicts
    • and IRQ conflicts can also generate this error.

    If a driver is listed by name in the bug check message, disable or remove that driver. Disable
    or remove drivers or services that have been recently added. If the error occurs during startup
    sequence and the system partition is formatted with the NTFS file system, you may be able to use safe
    Mode to rename or to delete the faulty driver. If the driver is used as part of the system startup procedure
    in Safe Mode, you must start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error may be a third remote
    control program. If this software is installed, you can remove the boot of the computer service
    by using the Recovery Console, and then by removing the offending system service file.

    Check the system log in Event Viewer for additional error messages that might help identify the
    device or the driver that generated the bug check 0x7E.

    You can also disable memory cache BIOS may try to resolve the error. You should also
    Run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system.
    For more information about these procedures, see the manual of your computer.

    The error that generates this message may occur after the first reboot during Windows Setup, or
    Once the installation is complete. A possible cause of the error is lack of disk space for installation and system
    BIOS incompatibilities. For problems during the installation of Windows that are associated with the absence of disc
    space, reduce the number of files on the disk drive hard target. Find and delete any temporary
    the files that you do not have to have files hidden Internet, backup application and.chkfiles files that
    contain fragments of file saved to disk scans. You can also use another hard drive with more drive
    free space for the installation. You can solve the problems of BIOS by upgrading the version of the system BIOS.

    BCCode: 7F 0x00000007E who is also a 0x1000007E<-- read="" this="">
    * 1141.html? order = votes http://www.faultwire.com/solutions-fatal_error/System-thread-exception-not-HANDLED-0x0000007E-

    ----------------------------------------------------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen of the.
    death ' crashes and displays information about all accidents of a table.
    Free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
    However, there are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Does not work
    tell all possible driver issues).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • screen problem, black 2009 m after the login screen

    Since I downloaded the updated HP I noticed my monitor freezes for like a minute after the Windows 7 log on screen. The log on screen is visible, but after that it fades to the transition to the desktop, the screen stays black for a minute and the only thing visible is the pointer. Office windows load after that and is visible, working properly, etc, but since the update, it takes more time to load. I checked the monitor, the monitor display settings and driver windows display settings - everything seems to go well. I can't find a solution to this annoying problem.

    My pc is a HP Pavilion p6110y, running Windows 7 64 - bit (upgrade from Vista), Pentium Dual Core CPU E5300 @ 2.60 GHz, 6 GB Ram, 500 GB HD

    The monitor is an HP 2009 m.

    Any help would be great!

    You can try to use msconfig to prevent some programs from starting automatically.  It can be a process or service that is causing the delay.

    Here is a document describing the msconfig (it is for Vista, but the program is the same in Windows 7): http://support.hp.com/us-en/document/c00819747

    The first thing I would try is start diagnosis, reboot and see if the delay is gone.  If it is, then reload msconfig and go through the startup items tab uncheck a few at a time and restart to see what elements cause the delay.  This, until you have reduced the offending program.

    If start diagnosis does not remove the delay, then it might be something else in the system of the cause.

  • Strange black gap after the title screen

    Hello

    I have a simple screen with a LabelField I put as a title. After that, I add a SeperatorField to the screen. Since I use a color different than black for the background of my title field, I can see a black area about 5 pixels between where ends the title field and the field separator. This happen when running with OS 4.6.

    When you run the same code on a simulator with OS 4.5, there is no such black gap.

    Someone has seen this before and may know a work around? I already tried all possible settings as a zero margin and margin inner but not luck so far.

    Thank you.

    Daniel

    The default title bar some theme related problem. I don't think that you can customize the default title bar.

    Try something like this instead of using the setTitle() method:

    import net.rim.device.api.ui.*;import net.rim.device.api.ui.component.*;import net.rim.device.api.ui.container.*;import net.rim.device.api.system.*;
    
    class TestScreen extends MainScreen{    private HorizontalFieldManager titleManager;    private VerticalFieldManager mainManager;
    
        TestScreen()     {            super(NO_VERTICAL_SCROLL);
    
            /////////////////START OF TITLE///////////////////        LabelField titleLabel = new LabelField("Title Text");                
    
            titleManager = new HorizontalFieldManager()         {            protected void paintBackground(Graphics graphics)             {                graphics.setBackgroundColor(0x00dddcdd);                graphics.clear();                super.paint(graphics);            }        };        titleManager.add(titleLabel);        ////////////////////END OF TITLE///////////
    
            /////////////////START OF MAIN MANAGER////////         //rather than  adding component in the mainScreen        //add components in this verticalManager and then        //add this manager to mainScreen         mainManager = new VerticalFieldManager(Manager.VERTICAL_SCROLL | Manager.VERTICAL_SCROLLBAR)        {            protected void paintBackground(Graphics graphics)             {                graphics.setBackgroundColor(0x00000000);                graphics.clear();                super.paint(graphics);            }                        protected void sublayout( int maxWidth, int maxHeight )            {                int width = Display.getWidth();                int height = Display.getHeight() - titleManager.getPreferredHeight();
    
                    super.sublayout( width, height);                setExtent( width, height);            }        };        ButtonField btnTest = new ButtonField("Test Button");        mainManager.add(btnTest);        /////////////////END OF MAIN MANAGER/////////////// 
    
            this.add(titleManager);        this.add(mainManager);
    
        }}
    

    Concerning

    Bika

  • T60 stuck after the login screen

    I have a Lenovo T60 and it has been working great for the last two years.
    Earlier today, I use it and it became suddenly very slow which I answered by stopping by holding the power button. I then proceeded to turn it back on and everything loaded correctly, typed in my information, then waited so he can log on and load Windows. My problem is that Windows never charged upwards and after more than 30 minutes of waiting, I handed on by the power button and tried again and again and again. I googled around the answers and found none, and there is no option to start in safe MODE.
    This is my last resort - please help me!

    Thank you in advance.

    Is it possible to copy EXACTLY all of my current HARD drive to a new one? I live in the Surrey Hills area.

  • After that windows update computer now hangs at the login screen, no error message, just restarts.

    I have tried safe mode, does the same thing; tried to use the Windows Vista disc to do a repair, no luck; also I tried restoring the system (from disk), no restore points however.
    The problem appeared after restarting the computer during the night.  The problem began to be able to connect, but the screen would go blank with just a pointer (KSOD).  Has tried some of the suggestions on this problem, including by eliminating sys newspapers, which did not work as well as reinstalling the video driver, with no luck.  Finally tried a system restore, returned 1 week (before the windows updates).  Now, the computer becomes just the login screen sits there for about 5-10 seconds then restarts immediately.

    I just had this happen to my laptop that has no external references. This is a new (September 09) ASUS K50ij with Vista 64-bit installed. I bought the Win 7 OS to replace, but have been waiting for the time to play with it... Last Monday, the update itself and invited to restart so I have done what I was busy with and enabled him to restart which is the only thing to do now... restart, the blue screen for a nano-second, then restart... etc. Same problem with safe mode and safe mode with networking, or with the box... anyway, someone very smart recommended that I use another computer (Fortunately, I have several) to download free Imgburn (which works easily), then get Ubuntu (Linux Operating System free download) burn image from the Ubuntu disc, put the disc in the drive of the computer crashed (there is a little hole next to the button you) can insert in a safety pin to release the door when the power is off) change the setting in the BIOS of the computer has crashed by restarting and pressing F2 until you get the menu BIOS... go to the start menu and choose Start from the CD, and then press ENTER. When the computer starts, it will see the drive and go to a menu to select the language, then next choice is "try Ubuntu without making any changes to the computer. It will boot the disk and allow you to view and copy ALL your files off the power on an external drive, which is what I did... including my Outlook .pst files that include all my saved emails my calendar and contacts, etc! WOOHOO! has got all my photos, documents, etc. The only thing that I didn't know how to get is my favorite... How to enter in the browser from another computer.

    If after this, an hour or more than make sure I got all the important data... I decided to see if anyone had a solution to this problem just fixing... I probably won't update again because Microsoft sends them and offers no solutions to the problems they have caused and nobody pays me for all the time I've lost get to get my stuff back and also to solve the problem they have caused. A update on my other laptop Win 7 zapped my outlook program and even reinstall it didn't solve this problem, even more work to do there, but looking in the files using Ubuntu's File Explorer, I found a hidden file that is used to repair the files .pst outlook called scanpst, or something that nearby.

    In any case, if someone has a solution to uninstall the recent update or to determine how it corrupted my user profile (which is the general consensus) please let me know.
    Thank you and good luck to you!

  • Double configuration monitor - only a monitor displays the login screen 2nd monitor is black

    Hello, I searched Hi and low and starts to believe that it is just not possible from messages of others.  But since the last time this question has been posted in 2011, I'm hoping that there was a resolution.

    How can I get my secondary monitor to show an image (any image would be great), while my computer is locked or simply putting in operation and reached the login screen.  Currently my secondary monitor shows just a black screen.  I do not want my screen to extend completely on two monitors (mosaic on nvidia video card) because when I do, my taskbar spans also the length of the two screens.  I like to use click once on my programs, rather than cluttering up my desktop with icons and you install vertically between the two monitors. I am unable to do otherwise.  Please let me know if anyone knows how to do this.  Thank you

    Hello

    Please contact Microsoft Community.

    I suggest you follow the steps mentioned and see if it helps:

    Method 1:

    Duplicate the display settings and check if you can view the screen saver in the monitor extended as well.

    To change your display settings

    1. open the screen resolution by clicking on the Start button, Control Panel, and then, under appearance and personalization, click on adjust the screen resolution.

    2. click on the dropdown next to several screens, click on duplicate these appear, and then click OK.

    The option appears only when Windows detects multiple displays, more than one monitor connected to your PC.

    Note:

    o If you don't see an option named multiple displays in your display settings, then Windows isn't detecting a second monitor plugged into your desktop computer. Or else, it does not detect an external monitor plugged into your laptop. When Windows detects this monitor, it will appear in the drop-down list next to the screen. If you do not see that what listed there, try click on Detect.

    o ensure that the monitor you want to extend your desktop to is turned on and plugged into the video port appropriate to your computer. You may also need to select the correct source labeled on the controls of your monitor to ensure that the monitor is using the correct video port. For more information, consult the manual of your monitor or go to the manufacturer's Web site.

    For more information, see the following link:

    Move windows between multiple monitors

    http://Windows.Microsoft.com/en-us/Windows7/move-Windows-between-multiple-monitors

    Method 2:

    I suggest you to check the display resolution value for both monitors. Make sure that the resolution of the screen is the same on each display.

    For more information, see: get the best display on your monitor

    http://Windows.Microsoft.com/en-us/Windows7/getting-the-best-display-on-your-monitor

    I hope this helps. Let us know the result.

  • How to set up my phone to return to the login screen of the user up in the morning after you close the lid?

    When I close the lid of my laptop, I have it set to sleep and put into hibernation, but whenever I'm took over in the last logged-on user account. I use Windows 7 and I would like to know how to configure settings to direct me to the user login screen when I open it again the lid of my laptop after the '.

    I read elsewhere that the power settings changing standby and Hibernate should do the trick, but so far they have failed.
    Any suggestions?

    Thank you

    Most laptops will give you the option to do nothing, sleep, Hibernate or stopping when you close the lid. End the session is not normally available. However, you can select the option that requires the user to enter a password when the machine is awake.

  • Re: Satellite Pro A200 - black screen after the BIOS screen

    Hello
    I'm new to the forum and have a big problem. So, any help is welcome and appreciated.

    My Satellite Pro A200 turns black after the BIOS screen and a black screen with a blinking cursor. Also just as the screen goes black a beep can be heard which shows windows boot.
    I can access the toshiba Setup screen but not the installation of security mode.

    Kind regards

    Hello

    You wrote that you can access the BIOS, but have you checked if the HARD drive is recognized properly? Perhaps because the computer cannot start HDD isn't recognized then you should check this.

    If the HARD drive is recognized, I would try a Toshiba Recovery disk recovery facility. It seems that Windows isn't able to start and if you reinstall the whole system should help get rid me of this. Go to the start menu and select the CD/DVD drive as a boot device.

    Check this box!

  • HP ENVY 17-N078CA laptop: seeking the machine with windows 8.1 - and the upgrade to 10.

    Hi all

    I am looking at buying a machine to re-furb.

    HP ENVY 17-N078CA laptop

    The machine has windows 8.1 and I wanted to know if there was problems with upgrade to windows 10.

    edillard

    Hello;

    Let me welcome you on the HP forums!

    I read your post about upgrading your PC to Win10 and wanted to help.

    While HP has not tested your PC with Win10 and has not certified it will work, the good news is that HP does not provide drivers for your PC Win10: http://support.hp.com/us-en/drivers/selfservice/hp-envy-17-n000-notebook-pc-touch/7777355/model/8429748#Z7_3054ICK0K8UDA0AQC11TA930O2

    If this page does not display the windows 10 when you open it, then click Edit and select Windows 10 in the menu drop-down.

    Unfortunately, the Win10 GoBack function is NOT reliable, and that can leave you with a corrupt machine that will require the factory reset and lose all that on it, to get it working again.

    You can avoid this by making an image backup to an external hard drive or a USB drive using Macrium reflect (MR), which provides a FREE version that can be used to image and restore partitions or drives together.

    What I recommend is the following:
    (1) download and install Macrium reflect (MR)
    (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
    (3) use the option to create a CD or a USB startup key

    NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

    Good luck

    I'm a volunteer and I do not work for, or represent, HP.
    ========================================================================
    If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

    If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

  • delay after typing my password with the message: "preparing your desktop" displayed on the login screen

    I use Windows Vista for about 3 years now, it has been hurt on the first day.  However, it is the biggest problem I've ever known.

    My PC is currently the entire installation, which means that all the software, drivers and personal settings are applied to the way I would like it. But lately, I have had opportunities indicate that loggin, there was a long delay, after typing my password with the message: "preparing your desktop" displayed on the login screen (the PC was night shotdown, not having changed anything to the system), then I am connected to a desktop where I lost all my custom settings : wallpapers, plans, location of the updated table on the page icon, were all gone as if I start Windows for the first time, and every program I tried to run from there thought while they started upward for the first time.

    My office, I know, has completely disappeared.   How can I get it back?  Where at - it go?

    I am a school teacher and my student missions, etc. are in the files on the desktop.

    I'd appreciate any help you can give me.

    Please keep in mind that I'm not a techno person and very little familiar with several computer attributes.

    Thank you

    Press Alt + Ctrl + delete

    Start the Task Manager

    Click new task below or click file > new task

    Type explorer.exe

    Click ok

    Bring this back?

  • Lost password: I recently had to do a restore to factory on my computer dell laptop. It went well until he took me to the login screen and I entered my password is not working

    I recently had to do a restore to factory on my computer dell laptop. It went well until he took me to the login screen and I entered my password is not working. I can't get past this login screen. I have seen a lot of messages that say to insert the disc of vista and re - install. I tried to do, and nothing happened when I put the disc.

    Dell recovery options:

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=339949

    Above is Dell to reinstall Vista from the DVD on your computer.

    http://supportapj.Dell.com/support/topics/global.aspx/support/DSN/en/document?journalid=67E9C215C4BABD6CE040AE0AB5E14F05&docid=336966

    And that way if you have a recovery partition on your hard drive.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://support.Microsoft.com/default.aspx/KB/189126

    "Microsoft's strategy concerning lost or forgotten passwords"

    Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

    Read theBANNING of cracking of passwords information tools information provided in these forums in the thread above posted byBill fill MSFT, moderator

    See you soon.

    Mick Murphy - Microsoft partner

  • Password changed after you disable the login screen

    Then I disabled my login screen, today and now when I start my computer, it brings me to a page that said 'incorrect password' and then returns to the login screen. Then when I enter my password it does not work. It seems that my password has been changed somehow when I disabled the login screen. In the meantime I can use my fingerprint reader to log on, but if I were to ever lose a finger in the future I wouldn't be able to access my computer. So, how can I reset my password?

    Curiously the admins cannot change her password without having to type the current password, but they can change the password of any other account without knowing the password.

    Not true - see here:

    1. click on the start planet.
    2. type the three letters cmd in the search box.
    3. press on Ctrl + Shift + Enter
    4. click on "run as Administrator".
    5. type the following commands and press ENTER after each:
    NET user "Zach" 123456
    The command above will set the password of the account selected to 123456.
  • Keyboard not working on Lenovo Windows laptop and stuck on the login screen

    I have a Lenovo WIndows 8 20157 laptop, the keyboard no longer works someday so I restored it.  At that time, I could use an external keyboard.  When the system rebooted, it got to the login screen and will not work.  The screen keyboard and the external keyboard does not work.  The only thing that happens when I use a keyboard (external to the screen, laptop), is that if I hit the button S power options developed.  I can not connect and I can't run it in safe mode.  Already, I have removed the battery and held down the power button, which has not changed anything.

    I took it for someone who told me to restore to factory settings and there are drop down menu in the corner of the login screen, but sometimes the mouse works and sometimes it isn't.  For example at the moment I can't open easy access menu to open the keyboard screen, but sometimes I can't.  Any ideas?

    Hi Jennifer,.

    Welcome to the Microsoft community.

    According to the request, you have problems with the keyboard on your Lenovo laptop.

    As you have made a number of steps to address this issue including restoration to factory settings, I feel that this could be a hardware problem, so at this point in time that it would be better you contact Lenovo for additional troubleshooting support.

    See the link below for contact Lenovo support.

    http://support.Lenovo.com/us/en/contactus

    I hope this information helps, please get back to us for further support on Windows. We will be happy to help you.

    Thank you.

  • In the library panel, pictures of miniatures become black one after the other

    Hello

    Last month, in the library panel, pictures of miniatures become black one after the other, and then they all black!

    I don't know how to recover the thumbnails.

    And in the develop module, the photo is very dark, until I click on your car.

    Thanks for helping me Olivier.

    Version of Lightroom: 6.2.1 [1046594]

    License: Permanent

    Operating system: Windows 10

    Version: 10.0

    Application architecture: x 64

    The system architecture: x 64

    Number of logical CPUs: 4

    Processor speed: 2.9 Ghz

    Built-in memory: 6143,1 MB

    Memory real available pour Lightroom: 6143,1 MB

    Real memory used by Lightroom: 900,6 MB (14.6%)

    Virtual memory used by Lightroom: 1032,1 MB

    Size of the memory cache: 399.2 MB

    Maximum number of links used by Camera Raw: 4

    SIMD optimization of Camera Raw: SSE2

    The system DPI setting: 96 DPI

    Composition on the Desktop enabled: Yes

    Views: 1) 1920 x 1080, 2) 1280 x 1024

    Input types: multipoint touch: no, touch integrated: no, built-in pen: no, touch external: no, External plume: no, keyboard: no

    Parents to the graphic processor information:

    AMD Radeon HD 5800 series

    Check the supported OpenGL: past

    Vendor: ATI Technologies Inc.

    Version: 3.3.13399 context 15.201.1151.0 the base profile

    Renderer: AMD Radeon HD 5800 series

    LanguageVersion: 4.40

    The application folder: C:\Program Files\Adobe\Adobe Lightroom

    Access to the library path: D:\Photos\_LightRoom\Lightroom\Lightroom Catalog.lrcat

    Settings file: C:\Users\Olivier\AppData\Roaming\Adobe\Lightroom

    Installed modules:

    (1) Facebook

    (2) Flickr

    (3) external module connected mode Canon shooting

    (4) external module connected mode Leica shooting

    (5) external module of shooting in connected mode Nikon

    Markers Config.lua: no

    Adapter n ° 1: supplier: 1002

    Device: 689e

    Subsystem: e177174b

    Revision: 0

    Video memory: 1012

    Adapter n ° 2: provider: 1414

    Device: 8 c

    Subsystem: 0

    Revision: 0

    Video memory: 0

    AudioDeviceIOBlockSize: 1024

    AudioDeviceName: Speakers (High Definition Audio device)

    AudioDeviceNumberOfChannels: 2

    AudioDeviceSampleRate: 44100

    Build: LR5x102

    Direct2DEnabled: false

    GPUDevice: not available

    OGLEnabled: true

    HiLolivGr1

    Please refer to this thread images regarding the black squares

    Concerning

    Assani

Maybe you are looking for

  • Recently it wrong in surfing

    Using Chrome. It was a business providing false identification information Adobe... telling me that I needed new Flash. It seemed legitimate. I succumbed and was immediately besieged by the Yahoo search engine. It is the address that I see first, alt

  • Keys inductive Y510-Touchpad and touch does not

    Hello world I am at a loss with my situation. Keyboard of my laptop Lenovo Y510, inductive keys/multi-media keys to touching, the volume and multi-media-Equalizer spend everything stopped working. I'm able to use a keyboard and an external USB mouse,

  • Error 0 x 80240036 when you try to update Internet Explorer

    Original title: error code 0 x 80240036 I get the error code 0 x 80240036 when you try to update to internet explore after that computer crashed

  • After extraction of cd audio problem

    I ripped a cd and receives no sound library.  Content of the album is visible but don't get crackling

  • Backup restore Windows 7 not genuine...?

    Machine XPS the HD went bad.  We did an image via the MS tools under windows 7.  Because the hot spare. We installed the new HD, made the restoration of the image. When you try to download updates from Microsoft Security Essentials, we found that Win