HP ENVY 15-j011dx notebook PC
Hi I have and HP ENVY 15-j011dx Notebook PC when I got it with windows 8, there beats audio, but since I downloaded windows 8.1 I lost it
Hello
Try the following.
Download IDT Audio Installer on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe
One time finished, open windows control panel, open Device Manager and open sound, video and game controllers. Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.
When finished, restart the laptop.
Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete. Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation. Once done, check if "Beats Audio" is now displayed in the windows control panel.
Kind regards
DP - K
Tags: Notebooks
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Hope this helps, for other queries in response to the post and feel free to join us again
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GBL84
I'm not an employee of HP
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Hello
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Before I provide documentation for troubleshooting @Pokeyster, I would like to take a moment to welcome you to the HP support community!
I'll do my best to help you to solve the problems of closing you met on your HP ENVY 15 - j023cl Notebook PC.
You asked if the dust can be a factor. The answer is absolutely! I saw him in the past when the reason for the complication was dust in Notepad. I recommend that you keep the free portable dust on a frequent basis.
Please use the links in the questions below to troubleshoot and then re-post with answers to troubleshooting questions/results.
Have you tried running in Safe Mode?
Did you do a BIOS reset?
Have you tried to do a disk defragment?
Have you tried to do a Disk Cleanup?
Please try to clean the events your Noteobok MNI
Is the noisy fan or turn constantly?
Is the hotter than normal PC?
Have you tried tests to hardware failures?
Here are a few documents for you that can help:
- Computer hangs or freezes
- Set the slow system performance.
- Reduce the heat inside the PC to avoid overheating
If this post helps you solve the problem, please pay to the front by clicking on the button accept as Solution , right of the thumbs up icon. You can click on the Thumbs up icon to show your appreciation for my efforts today!
If you need assistance, I would be more than happy to continue to help. When you re - post, please provide me with the detailed results of the above troubleshooting.
Thanks for joining in!
Have a wonderful day!
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2. I have not heard/read HP rexommendation. In my opinion, using tools HP to do a factory restore would eliminate all the plysical by car so no point to divide. And probably because that not sure people so how do not recommend you to do.
3. Please follow the instructions below:
http://www.PCWorld.com/article/2066191/how-to-partition-a-hard-drive.html
Note: You must be sure that you can do and Please Don ' t mess thing upwards.
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I'm not Dunidar thank you for you time to grow another, I opened the cover of portable and yes I found a few in there, dead ants cleaned that upward I don't mind much about warranty or anything like that in any case thank you for your attention, you did a wonderful job help here , the problem has not demonstrated again the science I did it this morning so I think the ants where to do this kind of electric bridge I guess I DK much to this topic but, once again, thx for you excellent support cheers.
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Hello
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