HP ENVY 15-j063ei Notebook PC: problems reinstalling windows 8 on HP ENVY 15-j063ei laptop

Hi wonder if someone can help me with this problem I have. Computer laptop disk failure HARD then I went to buy another HARD drive and servant a mirror of moose discs recovery. But every time I have start in get it back I get to the part reintall windows 8 but he asked because I installs the QuickStart to inel drivers, but it goes no further than that:

The exact window that I receive is: load the driver

A driver needs media is missing.the could be a usb dvd or disk hard driver.if you cd dvd or usb flash with driver, please insert it now.

Note If the installation media for windows is in the dvd drive or usb, you can remove it safely for this step.

Then whan I have is a usb key with the rapaid share drive intel I select and get the following driver:

Inetl (R) Series chipset family SATA AHCI controller

Then I click Next and the process goes into an endless loop of the error above over and over

I don't have a recovery dvd or an accessory to do when I bought the laptop, as there is no cd dvd rom on the laptop of the said

could you help me with this kind of question words

Hi @Nightwatch,

Thank you for your inquiry.

I understand that you need to replace the hard drive. You make a mirror image of the Recovery Manager, but are unable to restore it.  HP provides not more recovery disks. When you first set up the laptop, would have received you a prompt to create your recovery media. That one game is allowed to create. If you failed/skipped this step, they are possible thereafter, but obviously before the drive hard breaks down. I suggest that you contact HP support to obtain a recovery kit. Please contact HP to Contact HP Supportassistance.  Here is a link to HP - performing a recovery system (Windows 8) HP computers as a guide.

Please let me know the results.

To express the gratitude of my post please click on the "Thumbs Up Icon'." "  If my post the problem that you are experiencing, please click 'accept as Solution' to help others find what worked for you!

Tags: Notebooks

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