HP ENVY 15-j108la: scan fingerprints of validity does not not on Windows 10

Since I've updated to win 10 that the finger scanner is not working, I did update the driver but nothing happened.

Thanks in advance.

See my post... http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/HP-4540S-can-t-access-fingerprint-reader-for-log-in-after/TD-p/5355106

HP does not like the answer, but the pilot Valdity of fingerprints HP is not 10 compatible windows and unless they update, you will need to use a work autour... This has been reported in many messages of the forum

This incompatibility has been confirmed by the support technology windows 10 after many sessions online

1. download the Lenovo driver pack (Yes, I know that's not HP but it works... it is the Synaptics Windows 10 pilot and Sysnaptics now has Validity Sensor)

2. go to Device Manager and open your biometric... remove the driver completely from the computer by using the Properties tab

3 re-boot... If this biometrics again in Device Manager it means that there is another version of the pilot sensor HP validity on the computer... continue to do this uninstall/remove one by one until the biometric device is no longer displayed and you see an icon of material not identified on the menu tree

4 charge/start the Lenovo driver package

5 restart the computer

6. go back to Device Manager and click on the device icon unidentified... go to the update / add a tab driver under the tab properties

7. the driver package should appear in the laod of my computer... load the driver lenovo... you have now a finger print reader which shows as a Synaptics device

8 restart the computer... you have now full use of the fingerprint reader in Windows 10 Hello (who will now appear as magically your accounts authentication option... you may need to set a PIN for Bonjour to work... some need some don't... you can do this first before doing the trick with the driver... I think that win 10 wants a PIN in place before allowing access to Hello)

Tags: Notebooks

Similar Questions

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    @ironbesterer

    Your solution may depend on your particular configuration.

    Reference:

    HP ENVY CTO 7300 dv6t Quad Edition Notebook PC

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    You have been under series 8 HP SimplePass.

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    Scenerio 3

    A strange combination of other factors are not

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    You can probably use the Driver for Windows 8.1 you already have:

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