HP ENVY 15-k203tx: brightness keys does not work after the upgrade to windows 10

Hello.

I am using HP ENVY 15-k203tx and I have NVIDIA GeForce GTX 850 M
I recently upgraded the operating system of windows 8.1 to windows 10
Brightness shortcut keys do not work

All the drivers are up to date.

PnP monitor is also activated. What should I do?

Hello

You laptop has Intel/Nvidia switchable graphics and search RTA the screenshot, it does not resemble the driver Intel is installed.

Try the following.

Download driver Intel HD Graphics on the following link and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72810.exe

Once complete, download and reinstall the Chipset driver from the link below.

http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

When it's over, don't reboot not the laptop that you are prompted, rather open your download folder, right-click on the Intel HD Graphics package and select "Run as Administrator" to launch the installation.

Once this done, reboot the laptop and let Windows load completely for a few minutes before checking.

Kind regards

DP - K

Tags: HP Desktops

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