HP envy 15 laptop: horizontal line on my screen

When I turned on my laptop, I saw a horizontal line on my screen. Most of the time, it's pink and when there is a white or black background, it disappears. Can someone help me with this problem? Thank you

According to the message that you have recently published, I want to confirm that it is a hardware problem and the screen needs to be replaced. I highly recommend Contact HP Support by phone to get help to get your Notebook diagnosed and repaired by an authorized HP Certified Engineer

You can also check your warranty here to check the status of the guarantee

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the white button on the right to say thank you Thumbs Up *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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