HP Envy 15 t-j100 touchsmart: help me please, recovery HP Envy 15 t-j100

Hello

I am in a big trouble after reinstalling window 8.1. My laptop has not worked in recent times

And then, I can not connect my laptop. I try to recovery, but I have trouble with it

I can't choose option 'Minimal Image recovery' and 'System Recovery'

I just choose option "Microsoft System Restore.

and I have no restore points to restore

Are there ways to solve this problem?

Please help me to solve it. Thank you very much

HI @VinhNguyen,

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I have the bar who after that reinstalling Windows 8.1, when you try to connect gets you a recovery screen indicating that your PC needs to be repaired.   Are not able to connect to your laptop and the only option, you can click is Windows restore, but you do not have restore points.

You reinstall Windows 8.1 using the Recovery Manager?

Here's is a link to computers HP - HP System Recovery troubleshooting (Windows 8).

You can do a full restore from outside of Windows.  Here is a link to HP - performing a recovery system (Windows 8) HP computers

Alternatively, you can try to reset your laptop. Computers HP - reset your PC to solve problems (Windows 8).

If you are still experiencing a problem. Please contact HP support for assistance.

Contact HP to Contact HP Support assistance

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