HP Envy 15t J045: pass Simple HP stopped working.

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• Illustrators function more simple most stopped working. Probably just a shortened misstake?

  Illustrators function more simple most stopped working. I am an experienced user of Adobe programs but now I accidentally turn off something. I can't change a form. to scale or rotate... Normally, it is enough to move the cursor to the corner of an image / shape and press ctrl. Thus, it becomes a symbol to rotate, but it no longer works... How to get back my dear regular Illustrator? Please help me.

  chnas,

  It sounds like view > show the rectangle enclosing.

  You can switch between displaying and hiding it by (inadvertently) by pressing Ctrl / command + SHIFT + B.

• HP Envy 15 C8P48AV laptop: HP fingerprint reader passes Simple, allowing to work on Windows 10

  Fingerprint reader simple Pass stopped working. I used to be greeted by a flashing LED drive. That no nonger can't. Suggestions for the restoration of the features, please.

  HI @vdolcourt,

  Thank you for your query.

  I seized you fingerprint reader was working fine but suddenly stopped.

  You did it all change hardware or software because he worked? You did all your Windows updates?

  You have the last validity sensor driver installed. The HP Support Assistant can help you in this process.  Here is a link for HP Notebook PCs - troubleshooting a (Windows 8) fingerprint reader. The steps should be the same for Windows 10.    Have you tried uninstalling and reinstalling the driver?

  Looking forward to your update.

• HP ENVY laptop - 15-ae178ca: Second monitor stopped working after the automatic update of HP

  I use my laptop with a second monitor (HP Pavillion 22xw) connected by HDMI. It was working fine until yesterday (including yesterday it worked), when a message from automatic upgrade HP was shown to informing him that the system needs to be restarted. After that, my second monitor stopped working. The system will not identify it more. I tried another cable, I rebooted several times, I tried to update the specific Intel graphics driver, I tried to uninstall and install manually another (I can't get this one done, because when I run manually downloaded driver there is a message saying that I need to contact the manufacturer). Please notify that I need my second monitor is fully functional!

  Hello @MAlex_B,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the display and wanted to help you!  I see only after an update, the external monitor no longer works.

  Given that this problem happened recently, have you tried to perform a System Restore, to define the notebook to its previous working state?  If this does not work, have you tried to update the drivers of graphics Chipset and BIOS on the HP website directly?  You can find the drivers for you product here: drivers - HP's ENVY for laptop - 15-ae178ca

  Please post back with the results.  Let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP ENVY Phoenix 810: Tiles and charms stop working

  Tiles and charms stop working. When the tiles stops working (by clicking tile on causes Office Office window to scroll) and I could still access the charm of the research, I ran sfc/scannow as administrator. He showed a couple of corrupt files, he couldn't fix, but on reboot, the tiles and the charms worked again. Have experienced this on four times at this point.

  Seems to have started with the last Windows 8.1 update and is somehow related to the engine OneDrive of synchronization.  I hadn't used onedrive; started using it, and this mess. I disabled all settings onedrive pc and laptop and stopped using it. However, the message "Synchronization engine OneDrive" appears for no apparent reason, and then the tiles and charms stop working.  If I have Outlook and Foxfire open apps, they still work, and their open windows always appear in the toolbar at the bottom. All other app shortcut links that have normally pinned it disappear.

  When I try to shut down the PC, if I can do this via the charm of power, I get a message that it cannot be closed because the "Portrait Display Inc. app prevents close.» There is no such program indicated in the list of installed programs in Control Panel. I understand computer Googling there somehow integrated in the HP PC.

  It is a HP Envy Phoenix 810, with a monitor (not touch) HP, both purchased December 2013. 8.1 Windows running automatic updates; using McAffee All - Access AV, up-to-date. Standard desktop applications. No software of Dingo.

  I see that many other people have had this problem, used the approach of the sfc/scannow, with little lasting effect.

  Plnjmw, welcome to the forum.

  If you have configured the Windows system restore, I suggest go back to a restore point before you started having the problem.  This will tell you if the update is the problem.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• forms with calculations and other simple functions stop working [Android]

  everyone has experienced problems with their forms?

  my forms had simple functions created in acrobat xi and used on mobile devices with success for several years and now with acrobat reader DC nothing works.

  All solutions?

  Unfortunately, none of the DC/Adobe Acrobat Reader version works with Javascript active on Android 5.0 form fields. 5.1 Android has already been deployed by some OEMs and if all goes well, you should see an update on your device quickly. We regret the inconvenience caused to you.

  Thank you.

• HP Envy 17 t j000: Simple pass blocking my window password

  I updated my driver to scan finger print pass Simple. When I did this it stopped working. I have registered in and removed my finger because it wouldn't work and that I registered it again. According to implementing it successfully. I restarted my laptop and could not connect using my finger or my Windows password. I connected on my other laptop and changed my Windows password. I logged on this laptop and also connected on my Windows phone without problem. It seems that the Simplepass fingerprint scanner blocking both my finger and my old password and also my new password. For this reason, I can't connect to my laptop HP Envy to disable the Simple pass or fix it. Please help as soon as POSSIBLE. I don't want to make a full recovery on this laptop. Thank you

  Hi @streetrod2 ,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP ENVY 17 t j000 Notebook and having issues with the software of HP SimplePass.  Thanks for all the information, it is very useful to know what you've already tried. I would say to uninstall HP SimplePass and reinstalled the latest version for Windows 8.1.

  Hope it suits it.

  Thank you.

• Pass simple don't connect screen locked HP DV6 P 605ea

  Hello

  I've been running Simple pass Windows 8.1 on my HP Pavilion DV6 6053ea for a while now and only in the last few days it has stopped working properly.  It won't let me through the lock screen.

  I don't want to enter a password every time win 8.1 starts so I disabled who.  When the screen saver is on to the lock screen, if I slide my finger that I get a white light but it won't unlock but I can easy to use the mouse to move the drop to the bottom of the screen of the road and it brings back me in the deskop.  Now if I press the WINDOWS and L and pass my finger it will bring me to the deskop...

  What is going on? I would like to SimplePass recognize my finger when the phone is locked.

  Hello

  That would be the way that software is designed to work.

  "A fingerprint reader is a safety device that uses a scanned image of your fingerprint to authenticate your identity. With the security of fingerprint software you can connect to the applications and secure Web sites by scanning your fingerprint instead of typing your user name and password on the keyboard.

• Pass simple - how to remove the conservation task bar it turned on?

  Hello

  I own a HP Pavilion DV6 6053ea and I had a few problems with simple pass.  Before I installed it and it stuck on the taskbar in Windows 8.  Someone gave me a new update of the driver that has removed from the bar spots.

  For some time he acted a little (my fingerprint reader would take several swipes before he woke up) and I have installed the latest version of the driver HPLite32_build_6.0.100.252.  It is not like I plan to work.

  Anyway, he's back in the task bar and I would like to remove it.  Also the fingerprint reader is off most of the time and allows quick access very slow.  How can I solve these two problems?

  The question might be one driver / software incompatibility.  In the past, when this happened, the software would simply "does not work".   I don't know where you came, that is the value which SimplePass version you were before and what validity driver version you have - the fact is that in this most recent version, there may be an error of "lesser" tangle, but not to destroy the facility.  ???

  For Windows 8

  sp58900 validity sensor V4.4.234.0 Win8

  sp58540 HP SimplePass V6.0.100.244 Win7-8

  The above is an example of the 'Windows 8' and configured software SimplePass pilot that is currently in use on a large number of mobile phones.  Note the version number similar to the SimplePass to your own version.

  If your driver version of validity is late, in other words, if the driver that you have on your computer is OLDER one pictured here, then I suggest you download and update this driver (as shown).  You are likely to have a better "match".

  Next: It is highly unlikely, but you can also check to make sure that you have not inadvertently your driver to "allow the computer to turn off this device to save power".

  Of your Deskop:

  Control Panel > display icon > device management > biometric devices >

  Validity Sensor right click > Properties >

  Power management > make sure the box "allow the computer to turn off device" is DISABLED

   

  
  When you make changes to SimplePass, expect not to complain (work stoppage).  When you look at it, not expect to stop working...

  General rules for success:

  • Installing the driver FIRST, RESTART
  • Install / repair software second, setting up the bases... Reset.

  ======================================================================================

  First of all, before EVERYTHING CHANGES, make a copy of your Webcards.  The Webcards are similar to your 'Favorites' for your websites with passwords SimplePass attached.  You should make periodic backups and always before making changes or try to repair the SimplePass software.

  Export the Webcard database:

  If you have working software SimplePass, export your Webcards before proceeding.  In the case where you must remove the SimplePass software, your webcard backup can be used (imported) to restore your Web site login information.

  Start SimplePass > settings > Export

   

  NOTE: File will be called *.tsd

   

  Don't forget to perform backups periodicals webcard when you change passwords and / or add Web sites!

  =======================================================================================

  To reset / repair software without deleting:

  Fix SImplePass software:

  Control Panel > programs and features >

  Looking for this program:

  Click on HP SimplePass
  Select "repair".

  • After "fix it", RESTART / REBOOT your computer

  ===================================================================================

  Remove it from the taskbar in Windows 8:

  • You should be able to go to the new startup window,
  • find the tile for SimplePass, right click on it,
  • and then pull it out of the new taskbar.

  If it is stuck, it can take a bit more work... the 'repair' above for the progam can help - try it if the simple "right click and delete" does not get this out of the way.

  I hope this helps!

• HP Envy 15t: replacement motherboard

  Hi, I bought a HP ENVY - computer G0T95AV laptop 15 t on mobile 2014.The September stopped suddenly a few days ago andsince, then it stopped working completely. The led lights when connected with the bit of power by pressing the power button, nothing happens. I tried to fix it, but they said that the motherboard is hard to find.

  Can you please tell me the estimated price of the motherboard?

  Or should I buy a new laptop?

  Buraaq wrote:
  

  I think it's

  HP Envy 15-k005tx

  Can you please get the name and model no. the motherboard?

  Hello

  1. well, it should be J2C50PA as shown:

  http://h20564.www2.HP.com/hpsc/doc/public/display?docid=emr_na-c04365805

  2 please bookmark the following link:

  http://PartSurfer.HP.com/search.aspx?SearchText=J2C50PA

  Name of the motherboard is HP and part number: 763587-501

  You can buy from the HP store (above) or

  https://www.Amazon.co.UK/sparepart-HP-main-Board-763587-501/DP/B014P4B8UC

  https://www.Amazon.ca/HP-763587-501-Inc-Main-Board/DP/B014P4B8UC

  https://www.Amazon.de/Ersatzteil-HP-main-Board-763587-501/DP/B014P4B8UC

  Kind regards.

• HP Envy 15 - 3040nr Sound stopped working

  Hello

  The sound on my hp envy 15-3040nr has just stopped working. I reinstalled the sound drivers, checked to see if the speakers have been disabled in Device Manager and used the tool to troubleshoot the system and security. None of them helped. Its also not working with headphones.

  Any help will be greatly appreciated.

  Hello

  Try the following.

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56900.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you're done, shut down the laptop, unplug the AC adapter and then proceed to a "forced Reset" by holding down the power and time for 10 seconds.  When done, plug in the adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• HP Envy all-in-one curve: HP Envy curve in a single 34 "stops just have no idea what is wrong

  So yesterday, not for a long time I was doing / play music on my Hp Envy curve all in one Pc and my mom came and sat next to me and then she let out, but at the point where she was in the kitchen, it just stops randomly with our any type of warning, I don't think that she walk on the power cord I have no course at all, but it is possible so I went to unplug then plug it in to the top cause it does not turn on when I press the power button when I plug to the top she flashed black but the Orange button was not always the same color blue as it suppose to be so I did a bunch of time trying to turn it on , but does not it didn't work so I tried another way before he could flash I turn on the light turns blue can also here that the fan and fill the stream of him but he turns off power then black light flash if I want to sleep in the morning time problem still purists the case so I search something on google and saw that dust could stop working during overall of Suite causes more heard about it, but that is not possible I have a fan at the top but not always it cool so I took part found only a dust not big thing to stop it or fire finger nail, I just finished to put it back together I hope that me and my mother would think that he would return but it didn't at all I made sure that everything is plug properly within the the computer or damage, but I rarely someone let close because I don't want to be too bad there, but only a cord at the back of the power supply cord I can't go wrong plugin which up to I guess. I'm sorry for this long paragraph of madness, but I guess that try to givanyone all the information you need to help me with this problem so I can get back to what I do. THX YOUNGNOOKBEATS

  Thank you for the update. That you are having problems with it, switch on/off, in step 3 of this document, you can select the section that best describes what is happening. If there is something to the step you can not do, then you move to the next thing listed in this process, you can do.

  If you are getting nothing, can not enter the BIOS to do some tests of material, and there is no sign of any change, then at the end of the document it tells you to contact HP support by using this link, http://www.hp.com/contacthp, fill in the form, create a folder for your question, and then use the information to communicate with H phone support.

• Fan of 7214nr HP DV6 Envy stop working!

  Hello

  I have a HP DV6 Envy 7214-nr. It is a nice laptop. recently the fan stop working. I mean his work at first boot and then its only funtion to speed very very slow and barly... .barly you can hear it working. not like some months ago.

  usually, I heard the noise of the fan when I play games and generally it works charger if I turn on HP CoolSense. Games become very slow after the first 4 minutes and I can't hear the fan working not at all, and I can't smell even fan works when put my hand near the vents. When I restart my laptop I got this error:

  Hi there @shadad,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I looked into the issue that you mentioned in your post on the Forums of HP Support. I understand that your fan does not work on your HP dv6-7214nr Notebook PC ENVY , and you receive an error message at startup upward.

  Please take a look at this document, called System fan (90 b) error message at startup. You will find that the document said to try the following steps when you receive an error stating that "the system has detected that a cooling fan does not work correctly.

  To resolve this error, follow these steps:

• HP envy 15t j000quad cto notebook edition upgrade graphics card

  Hey guys

  I have computer hp envy 15t j000 quad edition cto laptop and my laptop has card graphic4600 intel. I want to upgrade to nvidia, anything is betterfor game. Indeed, this laptop had stickers on nvidia but when I checked, it doesn't have the graphics card from nvidia.

  I read that this notebook can contain to display adapters. But anyway then I update the graphics card, what is the cost

  Hi Hpdop,

  Try the Intel sitefor pilots.

  I hope this helps.

  Thank you.

• Simple passage on HP Pavilion dv6 stopped working

  Simple pass worked, but now when I go on a page requiring a finger scan the nows wonder to pass Simple HP began. When I try this I get an error sensor not connected. Please connect the sensor and try again. Any suggestions would be appreciated. Thank you.

  @c_hackman82

  Hello

  Uninstall the current driver and software of fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Install the latest driver from here and software here.

  Note:

  If at any time you will be asked to restart the computer, and then to do.