HP Envy 15z-j100 audio works

HP Envy 15z-j100 audio doesn't work. Please help I got this laptop a week ago and now the sound does not work. I think it's the High Definitin Audio CODEC, which is the problem

Hi BrandonJohnsonx,

I understand that you have a problem with the audio doesn't work does not correctly on your Hp Envy 15z-j100. If you follow this document on the system restore it should solve your problem, because he's going to reinstall while it was working properly.

http://support.HP.com/us-en/document/c03327545

Let me know.

Thank you

Tags: Notebooks

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