HP ENVY 17 - 1190nr l 3D: recovery disks does not not for HP Envy 17 - 1190nr
My main HARD drive died. Toshiba 500 GB MK5056GSY was the 'C' drive factory installed. The laptop also has a "D" drive, which was the same exact brand, model and size. (secondary HARD disk does not work at all. Long story, but I think it is a driver or a hardware problem with the motherboard)
I overwhelmed the secondary HDD at the location main, reformatted and reinstalled the operating system with the set of recovery DVD 7, SUCCUSSFULLY disks. But, since I can't have a second HD to wor, I decided to spend the primary HARD disk capacity, so I installed a Seagate 1 TB HARD drive. Now, I have reinstalled the operating system using the recovery discs 7 DVD and when the 7th finished disc, a window open warning that says "Recovery manager cannot restore your computer using the original image. "Please contact the HP support (Yes right, it's a joke) error code: 0xe0ef000e.
I also tried to install the operating system with the recovery of a 240 GB SSD disks. Same question.
BUT, the original secondary drive allows the operating system recovery 7 DVD image reset goes to work.
Finally, if I install a stand alone Windows 7 OS for the new Seagate 1 TB drive, it works fine. The problem is that all additional drivers, programs etc. provided with the laptop originally are net, just a light version of Windows 7. The works of the OS, but the wireless, the blueetooth, readers of cards, etc. do not work. And missing a few programs that comes with the original image (some are too expensive to buy when I wouldn't need it again).
Thanks for any idea on this issue.
HP makes me very angry today.
Hi there [email protected],
Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that your recovery discs do not work on your HP ENVY 17 - 1190nr 3D Edition Notebook PC.
- What is the model/product of the Seagate 1 TB HARD drive?
- You can enter the BIOS?
- Can you see the HARD drive in the BIOS?
If you can, please:
Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.
XP Recovery disk does not work. The 3 options are unresponsive. Is there an easy solution. All other functions of cell phones seem ok. It is a reliable machine for more than 3 years, but now must use the recovery disc. Brilliant ideas greatly appreciated.
Well, I put t know why you recovery CD doesn t work. Have you checked the CD some scratches? Have you tried to clean this CD?
However if it of impossible to use the recovery CD, you can contact the ASP and buy a new one. It doesn t expensive.
In addition, you can install an original Windows operating system and then all the Toshiba necessary drivers on the Toshiba site.
I have an old Satellite A30-203 and have a problem. I tried to format my laptop but the product recovery cd does not seem to work in deletion the data on my disk, its becomes blocked during loading files of ntfs? Now I am not able to retrieve a windows session would I need a new product recovery cd and would be able to get it?
It is difficult to say what is the reason of this but made is either it s a laptop problem itself or the recovery disc (e.g. scratches) causes this problem.
In my opinion the best way to check this using a Microsoft Windows disk. If the installation completed successfully, you need a new recovery disk. As a result, you can ask a service provider authorized in your country! :)
I'm having some problems with my Toshiba Satellite M40, and I decided to reinstall the OS with the recovery of the dvd disk, but the disk does not start.
When I'm on windows, the cd/dvd driver works perfectly, and I don't think that the recovery of the dvd disk are damaged.
I have already tried:
1. by pressing the "C" key to start the computer
2 - press "F12".
3 - Enter the BIOS Setup and select cd-rom to start first
But the computer starts up normally and no error message appears
Can someone help me? I don't know what to do
Can you please test it with some other bootable CD or DVD? It will be interesting to know if this happens with the recovery media only or even with other bootable media.
I replaced my hard drive on my laptop HP - computer pavilion dv7 notebook. My recovery disks do not seem to work now, I get to 62% completion and then the error message "Recovery Manager is unable to restore your computer by using the original image. Please contact HP support. "Error code: 0xe0ef000e" do I need to buy a new HP recovery discs? Thanks, Nick
Unfortunately, I don't have any experience in troubleshooting these special software installations.
We should expect to download and install.
If they are not, I have no tricks up my sleeve for you to try.
I recommend starting a new thread describing your questions with this software and hope that someone else in the support forum can help you with these items.
See you soon,.
I'm selling my laptop.
Went to use recovery of original product CD provided along with the PC.
1 disc worked OK - unfortunately 2nd disc (undamaged) stops at about 60 percent and gives the following message;
error number 437
Can not read the file
version: 7,00 (Apr 2001 19, build 254).
command line arguments: - clone, mode is pload, srx = x: \01367000.GHO:1, dst = 1:1 - batch
PROG mode: prog_local
Name of the path:
dump file: x:\01367001.GHS
State of IRQ of mouse: no IRQ (0)
I have a buyer waiting and everything seems to be Dutch!
It's not easy to say what's wrong with the 2nd recovery disk.
I would recommend formatting the HARD drive completely and try again to recover the operating system. If it doesn't work, well try to contact Toshiba. Here, you can order the recovery CD. Maybe the problem of recovery will be solved as a gesture of goodwill.
Nevertheless, the recovery cd is not expensive.
I have a weird problem, I bought the computer 6 months ago and have been happy with it, but I'm protected by a kind of virus and all the operating system has been * ed big time, so yesterday I want to da a factory install with recovery disks that I created when I bought the computer.
I have the Toshiba system recovery DVDs 4 disc, I insert the sytem disc and look as it should, it loads and then it ask disc of recovery disks, insert disk 1, and after 10 seconds it ejects again and claim a disc again.
I checked the 5 discs on my other computer and there are data on them and they look good, I tried to insert the discs to see if I'm past them when I printed on them, nothing works, it simply will not recognize disc and I'm stuck? Any help from anyone?
I'm sure that's not material that are bad, because I had an old windows XP disk, and after that I tried everything, I tried to install on the computer and everything was fine, but I would like to have windows 7 as the computer came with...
Regards Allan Thomsen
Very strange boyfriend
Would it be possible that the CD/DVD drive is unable to read the first disc correctly?
I mean, maybe it's a disk problem and not the problem with the data
I don't know what's wrong here, but you have some a lot of m options here:
To recover the laptop, you must use the Toshiba recovery disks or HARD drive recovery
You can use the HARD drive recovery process?
Turn on the device, press F8, choose fix my computer-> drive HARD recovery.
If this is not possible? Well. You can always order a new disc here:
I have a L350-170 running Windows Vista home, I recently buy a Toshiba restore CD and now that it's happened, it does not work.
I put in the CD and boot from the CD drive, I can hear work and the display shows "Windows loading files" and a bar appears at the bottom of the screen, after that, the screen turns white and all I'm left with is a pointer of the mouse and a black screen.
Have you tested if the laptop would start using another bootable Linux Live CD, WinPE or Win XP disc?
Please check that would help determine if the problem is related to the computer laptop or recovery disk.
Please also check if the HARD drive is ok. For this test, you can use a test called Drive Fitness Test free HARD drive tool. Google for it.
However, it could also be a defective recovery disc and in this case, you should get in touch with the guys where you ordered this drive may be you need a replacement.
I need help to understand what happened with my laptop G30-161
The last time I tried to reinstall the product recovery things was wrong.
The time where computer supposed to install windows then a blue display screen and stops the process and I get a black screen where there are three choices: start windows normally, or with the command prompt or networking safe mode.
When I tried safe mode: I get a message that windows is not yet installed!
When choose ok then the windows install see the screed for a few seconds and then the blue screen appears and disappears a few seconds and the windows on the screen appears as if the system will be installed, and after a few seconds, I get the same - back screen with the choice of the tree again.
I tried several times to use the product recovery disc and enter in the same circle.
great wishes to you all
> I have tried several times to use the product recovery disc and I enter the same circle.
Are you sure you have booted from the recovery disk?
This seems strange to me that you get the back same screen (start windows normally, or with the command prompt or networking safe mode) when you start drive recovery.
These three options are displayed only if the laptop would be started from HARD drive.
So please try to boot from the CD again.
Insert the CD, turn on the unit, press F12, choose ODD as a source of start-up and follow the instructions on the screen.
If this is not possible, then I would recommend the HARD drive.
I recommend Drive Fitness Test. This software freeware s (google).
Perhaps something went wrong with the HARD drive.
Hi, I recently tried recovery (Win7 Home 64 bit) through the partition recovery on the computer itself, after the computer has a bad virus. I got some error messages (don't remember exactly now) but suffice it to say that the recovery has not worked. I get a message every time I turn on the computer:
Press Ctrl + Alt + Delete to restart»
I could always get into the recovery mode, but would still get the error recovery failed.
Apparently, I neglected to do the recovery disks initially, and I also no PC on DVD backup system image.
I bought the HP factory records and received them yesterday. I installed the and had no message that something was wrong. I thought that they would solve my problem, but once the system rebooted and finished "installation files", she returned to the BOOTMGR message. I can't even get in the way of recovery through the computer more, it seems, there is no recovery partition more despite records saying they made a. After researching and trying different tips and tricks and sneak in to watch the files on the computer itself, I assumed that Windows is not yet officially installed on the computer. The C:\ drive is almost completely empty save a few files/folders, there is a "(X:\) bootdisk with all windows files, but they do nothing. There is also an icon for the Recycle Bin, and Control Panel, but they come with errors that they do not exist if clicked.
I tried to delete the partitions and start again then recovery disks, but that doesn't seem to change anything. I also downloaded an ISO that starts the computer into recovery mode, but he finds no OS, and I tried to go to the entry screen and typing in various orders directly, but even once, cannot find the files that Web sites suggest you to change or correct.
I'm doing something wrong? It seems that the HP recovery disks have made things worse!
I ordered Windows 7 from Amazon, but being that it's so expensive, and I begin to doubt even that will fix my problems, I wanted to see if there was nothing left to try, or if I was doing something wrong.
I was working with my friend last night who knows a lot about Windows and computers in general, but he came up to the top with the same fixes that I had already tried, and they have not worked for him either.
Any help will be greatly appreciated!
I never used the "phone Activation" when using this method (activation online certainly has not worked in the past when you use an OEM product key), but recently, I had a response from someone who I had suggested this procedure, saying that it enabled online so I can't say for some others I know that activation of the phone always worked when I used this method.
DP - K
When windows starts up the first time, and while Toshiba request is things installation and system configuration, Windows crashes and restarts the system.
What can I do? It happens every time.
It may be the laptop computer hardware problem or recovery disk.
You can try to start the installation using another disk installation disc for example clean Microsoft Win 7.
If the installation would be functions, then your laptop s material should be ok and the problem is with the recovery disk
I have a laptop Toshiba Satellite C50-A-19 t with windows OS 8.1
Recently, my laptop had start-up problems so I contacted toshiba support and they told me to get the backupmedia.toshiba.eu recovery disk and I ordered the drive and it arrived today.
When I get back the recovery disc and boot from the hard drive (ODD) it brings the windows logo then after a minute, it goes to a white screen and I waited and after a while, he was still a white screen
I had already been in the BIOS settings to boot from the CD but even after that the same problem persists
Go to the BIOS and disable the option called: secure boot
Now you should be able to boot from the STRANGE.
By the way: Please check if the HARD drive is listed on the first page of BIOS (name, size, etc.)
Where the details of the HARD disk are not visible, drive HARD isn't recognized by the BIOS could be linked to a malfunction of the HARD drive.
I tried to recover the Satellite C670D - 11K using new factory system recovery disks provided by Toshiba. Both drives do their thing until the end when I get these messages:
Files\mcafee\virusscan/dat\000.0\avvscan.dot c/program Error (error = 1117)
Error restoring image
request could not be performed due to the i/o device error
Error image x could not apply for win 7 V:\\HDDRecovery\SWIMG\15434XSP. Water rain Index 2 in c HARD drive management
Only option after this point is to press a button any and I get the white screen Toshiba
When I turn on the laptop I get message "boot mgr is missing." I tried the disc of recovery a couple of times since and things don't get any better. In fact I just get a black screen with cursor after
Suggestions this is appreciated please? I was thinking of buying the recovery disks would be a solution simple but should I give in and go to a professional now?
I assume you are using recovery discs that you created using Toshiba recovery disc creator tool, right?
It seems silly now, but something went wrong and I m afraid recovery disks are now useless. It turns out that you can't change anything or force the cell to the recovery image installs successfully.
The only thing you can try is - http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm
I don't think this will help, but you can test it in any case.
Now, you have two options:
-for the restore disc original order from Toshiba
-install the clean version of the OS by using the Microsoft installation disc
I try to use the recovery for Satellite 5200 disk but it won't work. I have the recovery disk in the DVD player and I tried holding C and also tried to change the boot sequence by pressing F12 at startup to the top but he's not in it.
Someone at - it ideas?
Is there a problem with the drive while the OS is running? Try to use different bootable CD and see exactly what is happening.
Wonder if anyone can shed some light on this error message I get when trying to restore my laptop...
«Setting permissions V:\HDDRecovery...»
V:\HDDRecovery the system cannot find the specified file
Unpack the WinRE...
L ' ImageX for Windows tool
Opening the file in error [V:\HDDRecovery\SWImg\06546XSP.svml
ERROR: ImageX could not apply WinRE V:\HDDRecovery\SWImg\06546XSP.svm index 1 of the HARD drive to W:!
Press any key to continue... »
After that, I find myself with the Toshiba Recovery with no action software and a screen BACK Active but nothing happens...
I'm guessing that lack of HD, received today from Toshiba for this system recovery media
Satellite L300D 202
NB. If I restart the laptop start date and shows BOOTMGR is missing Ctrl Alt Del to restart...
Any help appreciated,
Thanks in advance,
> NB. If I restart the laptop start date and shows BOOTMGR is missing Ctrl Alt Del to restart...
Hmm... for me, it seems that the laptop does not start from the disc (DVD), but it attempts to boot from the HARD drive...
In any case, have you tried to boot from another disk; for example, Win XP, Linux Live CD?
To do this, and check if it is possible... If Yes, format the HARD drive and try to boot from the recovery again disc!
PS: Have you tried a HARD drive recovery option?
Turn on the unit, press F8 and choose fix my computer
After that, select Toshiba HDD recovery option if possible.
Maybe you are looking for
Can I put my slot single 4 GB 8 GB Ram. I know that the types must match. I just need to know if this computer supports upgrading to 8 GB or 16 GB. Thank you
Hello! I'm working on a simple serial terminal and I would like to change the color of each line depending on whether the message is sent or received. I have an indicator of string in which I add all messages, sent or received. My problem is that whe
How can I scan my photos to my pc and save it?
Bought my laptop at home about 3 years that came with windows 8. I've replaced the operating system with windows 7 that I hated the feel of windows 8. Everything was fine until this year, when my internal hard drive is gone. I replaced with a new dri
I changed my wireless router and its IP address clashes with the static IP address that I had set for the printer. How can I change the static IP address of the B110a or it return to a dynamic address?