HP ENVY 17-j173cl computer laptop: HP SimplePass prompting not on Web sites

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  robpc77

  Welcome to the Community Forum of HP.

  Comment

  It's frustrating, isn't it?  One might think that there is a definitive answer to a simple inquiry.

  There may be such a response; I doubt that you will find it here.

  In particular, the 8 HP SimplePass serial code could be a simplified version of a program written by Softex (Omni) that is provided to the markets of the company.   This is a personal observation based on nothing more than a guess.

  Assuming for the moment that it is indeed the case, the full blown, Enterprise program (for which companies pay a lot of money) can indeed operate differently.  The algorithm used to detect Web site connections can be written differently and may be more sensitive to the many different methods that use some Web designers to integrate the username and passwords in a Web page.  It can even possible, given a fuller, more intellgent program, we could use an identification code of the user and the user name.

  More simply put: I guess HP SimplePass program version is "only so smart" and that the code used to read the opening of website code is not smart enough to read a limited number of methods of login Web page.  If the site departs outside these methods or if there are errors in the Web page, and then poof!  HP SimplePass fails to read the Web login page.

  Yet once, these statements are entirely based on conjecture and assumptions.

  ------------------------------------------------------------------------------------------------------------------

  You run series 8 HP SimplePass.

  AuthenTec program series 6 HP SimplePass former, either put to date, may be a little more robust that the newest program of round 8.  Although the series 6 is indeed 'old' code, it was written by an entirely different set of programmers - by another company - and it can react differently to the same websites.  6 HP SimplePass series works with Firefox and Internet Explorer.

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  If you are interested:

  Open the file > click Download > click 'open in Adobe Reader.

  HP SimplePass upgrade instructions

  See the Section titled: switch HP SimplePass series (6-8 or 8-6)

  ================================================================

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

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  Hello

  ·         What is the full error message?

  .         Were there recent hardware or changes to the software on the computer before the show?

  I suggest you to remove the devices connected to your computer (except keyboard and mouse) external and check if you can start the computer.

  Method 1:

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  To do this, you must start your computer on the Advanced Boot options , and select Disable automatic restart in case of system error.

  Follow this link provided below to start your computer in Advanced startup options.

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  Follow the steps in the article, and check if that helps.

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  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Wireless Network Connection 2 wireless LAN adapter:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft Virtual WiFi Miniport adapt
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Ethernet connection to the Local network card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. : hsd1.ga.comcast.net.
  Description...: Realtek PCIe GBE Family Controller
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Wireless network connection Wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Atheros AR928X Wireless Network adapt
  Physical address.... :  **
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::f4e3:cd1c:6952:eb4d % 11 (Preferred)
  IPv4 address: 192.168.2.7 (Preferred)
  ... Subnet mask: 255.255.255.0.
  Lease obtained...: Thursday, February 4, 2010 10:50:32
  End of the lease...: Friday, February 5, 2010 08:29:36
  ... Default gateway. : 192.168.2.1.
  DHCP server...: 192.168.2.1.
  DHCPv6 IOOKING...: 234890707
  DHCPv6 DUID customer...: 00-01-00-01-12-4C-6E-91-00-25-D3-3D-FC-9A
  DNS servers...: 192.168.2.1.
  NetBIOS over TCP/IP...: enabled

  Tunnel adapter isatap. {1797D168-6FC8-4DDF-8338-4E214119C26D}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Card tunnel Teredo Tunneling Pseudo-Interface:

  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  IPv6 address: 2001:0:4137:9e74:4ea:2920:b81a:cdc5 (Preferred)
  Address IPv6 local link...: fe80::4ea:2920:b81a:cdc5% 13 (Preferred)
  ... Default gateway. : ::
  NetBIOS over TCP/IP...: disabled

  Card adapt 6TO4 tunnel:

  State of the media...: Media disconnected
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  ... Description: Microsoft 6to4 card
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

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  Hello

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  CD/DVD units
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