HP ENVY 17-j184na driver download page
Just bought a 17-J184 Envy and the need to find the HP driver page. As a developer, I'd rather have a completely clean install. Driver Genius has done its work very well, but it was missing the drivers for the fingerprint reader.
While searching for this I'm greeted by a message as follows
HP could not find the page you want. Please review the information below to get support for your product.
Nowhere can I find what I need.
Any ideas? I thought with a premium product id HP would at least ensure that their support pages are running.
My apologies for jumping in...
It is an assumption - page of your driver does not seem to be absent and no device information, it is more difficult to assess the exact needs.
The following will work for the Eagle Validity Sensor as described below:
USB\VID_138A & PID_0050 = "validity Sensor (WBF) (PID = 0050) Eagle" "
Driver:
validity sensor V4.5.228.0 W8.1 sp63418 - 64
- The pilot controls the fingerprint reader.
- You will need the HP SimplePass program to interface with the fingerprint reader.
Probably your system came with, or would be expected to run, the last of the series 8 HP SimplePass program.
You will find the link to the latest version of the program series 8 HP SimplePass in this document:
HP SimplePass update instructions
NOTE: unless you get to the point where you can't get the 8 series to work, ignore all references in the document of 6 HP SimplePass series. Series 6 isn't bad, it's just an older version - is no longer officially supported, and you can use the latest version and the series if you can do it. If you decide to switch from one version (series) to another, there is an article to explain how to do this. Note that you can not the series 6 and 8 of the series on the system at the same time - these are various programs written by teams of different programs. The names are the same; code is different.
You can extrapolate your section of the Page 5 installation instructions:
Procedure - updated / (install HP SimplePass Re)
- Essentially, you first install the driver, reboot, download and install the second.
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Although I strive to reflect best practices of HP, I do not work for HP.
Click on accept as Solution when the answer is a good solution or workaround!
Tags: Notebooks
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