HP ENVY 17-j184na Notebook PC: problems of wireless connection on the new laptop

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• OfficeJet 6600 e-all-in-one: Wireless connectivity with the new router problem

  We had the printer since 12 months, workin with no problems.

  Just got a new modem/router (NETGEAR V7610) installed as part of the NBN implementation and I can't get the printer to connect to the new router. 5 and 2.4 G active networks. The two defined newtorks on security WPA2-PSK [AES].

  The printer detects the wireless (2. 4 g) network, but can't coplete the connection. Tried the two direct input the network key and using WMA.

  -The display panel shows "wireless invalid password (WPA) is entered.

  -The results of network printer test page indicates a FAILURE on safety.

  I was able to connect to multiple other devices (laptop, iphone, Kindle...) without any problem. Used the two direct entry of the key network and WMA.

  Anything else I can try?

  Find a new update of the firmware for the printer (May 9, 2016).

  After you apply the update, the printer is able to connect to the new modem.

• Error message: CD-ROM DRIVER has a PROBLEM when inserting disk on the new laptop.

  Original title: CD-ROM DRIVE

  tried my new laptop by inserting a disc in the CD-ROM drive and the message... CD-ROM DRIVER has a PROBLEM, I clicked on fix of the problem and still nothing.what can do to solve this problem? This is a brand new laptop

  Hi kempie2011,

  1. What is the number of brand and model of the laptop?

  2. you receive error codes?

  I suggest you try the fix it from the link given below and check if it helps.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  Also read the following article:

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

  http://support.Microsoft.com/kb/929461

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Problem with CS6 installing on the new laptop - 'SN is ok, but your software is probably illegal.

  I have an urgent problem with the Suite Design Standard CS6 installation on the new laptop - comment: "SN is ok, but your software is probably illegal". Software has been disabled on the old laptop. Help, please. Thank you. Marek

  We cannot help with this type of problem on the forums. Serila number questions should be handled by the customer service: Customer Contact

• R7000, problems with wireless connection after the last firmware update 1.0.6

  I recently updated to the latest firmware available for the R7000...

  The upgrade went well and my Wired PC all connected without any problem, but several of my wireless devices were unable to connect to the WiFi. I have my cell phone Wifi (Android phone) kept gives me an error of authentication, but was able to connect to the network comments... weird...

  I started firmware 1.0.4 and everything worked well again... it seems that the new firmware is buggy.

  The Firmware versions listed above are only for the first three issues, to save typing, but you get the version that I use...

  Nick

  Hello

  I would like to let you know, I've improved in 1.0.6 last night and everything worked. The difference is this time I had to reset my router to the factory settings using the reset hidden at the back button and hold the button for about 7-10 seconds. This resets the router to the factory settings. I then had to re-enter all my IP address reservations and the word block list, but all my wireless devices were able to connect. The last time I did the upgrade, I just restarted the router, and I had read that I had to do a factory reset to operate correctly.

  It would have been nice for Netgear arrive at a way to extract Information form my version last-place back... it would have saved me a lot of time...

  Good luck

• Problem with wireless connection after the automatic update of Service Pack 2

  Do not see my wireless modem to connect after that Windows Vista Service pack 2 and the update of security were auto-mis to update last night.  Can see modems of neighbors but not mine.

  Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).

  Or transfer your question in this forum: http://social.answers.microsoft.com/Forums/en-US/vistanetworking/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Problem connecting to the new router

  When we all first our WVC54GC Setup was quick and easy, and we used it without event for 1-2 years. Now, we have replaced our old router with a WRT610N. Everything else, wired and wireless, connected to the new network without event after I have updated their SSID settings and security. (A new uses WPA - WP2, the an old WEP) but for this camera I can not to do. I read the articles on this page and plugged all the correct settings, but it still won't talk of it in wireless mode. (With a cable that is no problem). What I'm missing here?

  You must be identical on both devices wireless settings to establish communication between your router and the camera... Ensure that your camera settings Wireless 2.4 GHz of your router... Try Basic WEP security and see if that works, if WEP works you can change security to WPA... Once you have set matching the wireless settings, unplug the cable ethernet and power cycle the two devices and see if you can see your wireless camera...

• HP ENVY 17-j005tx Notebook PC: network card wireless Intel N 2230 sporadic but recurrent connection Wi Fi problems. Which driver to use?

  I have an old HP Envy computer of 12 months with a 2230 Intel® Centrino® wireless-N wireless adapter.

  In the last 6 months, the PC has suffered sporadic but recurrent problems of WiFi connection with the failure of the connection or drop-outs. The PC connects to the router, but fails to obtain or maintain an IP address. It has been with Intel driver version 15.12.0.6, pilot day February 25, 2014, installed by Windows Update, on June 16, 2014.

  When I contacted HP support on January 9, 2015, I have been instructed to download the software from the HP Web site. This driver has an HP publication date of 1 November 2013 and installed the driver version 15.10.0.12 with a release date of June 25, 2013.

  Updated Windows ran later that day there and I wanted to install the drivers updated Windows 8.1

  • Important update - update the Intel driver for Intel® Centrino® wireless-N 2230 published on 17/10/2013, 2.4 MB
  • Optional update - update the Intel driver for Intel® Centrino® wireless-N 2230 published 07/10/2014, 101.9 MB

  If Windows Update has been set to automatic the provided HP driver would likely have immediately deleted by Microsoft update.

  The Intel Web site offers the 15.14.0.1 or 15.14.0.2 driver version as the last driver for the adapter N-2230 but Intel "recommends obtain you and use the software provided by the manufacturer of your laptop. (even if it's more than a year to date)

  It's very complicated to have the latest version on the Intel site, older versions installed by Microsoft Update and even older versions on the HP website.

  If the user must install the OEM version, how the user to treat Microsoft Update overwriting the OEM version?

  Which driver should be used?

  Why didn't the driver software HP Support was updated to resolve known issues with this wireless card driver?

  HP would provide only a pilot who has been tested on the device that is installed on a particular type of material.

  Intel would release the driver first, but then it would take some time for HP to the test pilot and release it to the public for use on their units. Some customizations can apply in order to get the driver to work on the material.

• My ENVY 17-j092nr Notebook PC flicks or vibrates randomly on the log screen Windows and other software

  Im a pc user ENVY 17-j092nr Notebook PC (windows 8.1 with all the drivers) and the OS updates works very well, however sometimes im getting an annoying error that allows windows vibrates like crazy, the problem is a little weird to explain, it makes the BAR on explorer.exe folder flick and other executives 'content' of several software Firefox for example the top bar which is orange starts helpeless flick, or in vlc, it even move, and then the worst on the windows log screen, which makes my movies quick photo from the left to the centre several times per second, making it impossible to write any Password and its annoying when especilly simple pass off work (problem happens very often, but I'm not complaining here).

  The thing I've tried:

  -Change of mouse and video installation, screen, mouse and other dirvers in addition to their update.

  -With the help of build of Windows and external software trouble and repair ultilities.

  Updtading - OS (why? dk but I tried alternatives).

  -Electricity disconnection when this occurs (as sugested in other forums), did not work.

  -Clean the fan and avoiding any external particle on the laser mouse.

  Well well, not that im complaining about the laptop, which work very well over a budget, like it, it's just that the error which bug my HP to be good (if not perfect) experience, please someone help on this im looking forward to HP service work to help me fix this problem for good, is really annoying, especially when you try logging thx.

  I'm not Dunidar thank you for you time to grow another, I opened the cover of portable and yes I found a few in there, dead ants cleaned that upward I don't mind much about warranty or anything like that in any case thank you for your attention, you did a wonderful job help here , the problem has not demonstrated again the science I did it this morning so I think the ants where to do this kind of electric bridge I guess I DK much to this topic but, once again, thx for you excellent support cheers.

• problems with wireless connection.i have hp Pavilion dv6700

  I have a hp pavillion laptop with windows vista home premium dv6707. the wireless program is antheros. my router is netgear wnr1000. I don't have internet connection when the ethernet cable is PLUGGED. When I try to connect without cable. I turn on the wireless button. This one is blue (on) and orange (off). nothings so bad at this. made wireless signal discover my internet at home and connect to the router, but here's the problem, IT WONT CONNECT FROM THE ROUTER to the INTERNET. the network and sharing card see the computer that connects with a green line to the network not identified. BUT THEN A RED (X) IN THE NETWORK IN THE WORLD OF THE INTERNET. I click on the (x) to solve the problem, but it is not always correct it. tried to reset the router, address. even tried to disconnect the computer power and the router for 30 minutes. SO WHAT'S THE PROBLEM IN MY COMPUTER? all my drivers/programs/and windows are updated...

  I KNOW THAT THE WIRELESS WORKS WELL BECAUSE WE HAVE AN ANOTHER HP LAPTOP THAT HAS NO PROBLEM CONNECTING TO THE SAME ROUTER.

  Hello:

  I recommend that you check your version of the driver for your Atheros wireless network adapter.

  This is the latest version of HP: 9.20 (March 4, 2011)

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12454&prodSeriesId=472276&swItem=ob-91782-1&mode=4&IDX=1

  If all goes well, that will solve connection problems, that you face.

  Paul

• J4680 problem of wireless connections

  I recently bought the printer and trying to connect to my wireless network.  I followed the instructions to the letter (twice), without success.  I spent a few hours trying to solve the problems.  A few relevant details:

  1. with the help of VISA Home Premium on computer laptop installation

  2. use FIOS router wireless

  3. I tried to many physical locations of the printer (including next to the router) - the wireless network Test report states:

  No filtering - FAILED

  The signal - VERY LOW

  4. I tried to NETWORK WIZARD to set the WEP and SSID (he still believes only he)

  5. I cut/pasted my page to config the router WEP key

  6. I tried to manually enter an unused IP address subnet mask and gateway

  7. I have disabled the firewall on my laptop with no change in results

  8. I have confirmed the filtering MAC is NOT enabled.

  9. I have three wireless devices throughout my home connected without any problem.

  It almost seems as if there is a flaw with the adapter on the printer wireless.  How the power of the signal to be VERY LOW when the printer is 2 feet away from the router.  When the Network Wizard starts, it locates all the networks without wire around me (which is odd).  I spent reviewing the help articles in support of HP and messages in this forum.

  Any help would be most appreciated.

  Thanks in advance.

  There are a few things to check here.

  First, let's define an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). I think that your router is 192.168.1.2 a.51 as its range.  Choose 192.168.1.100
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Let the gateway and DNS white. Click on 'Apply' - this part is important!  The page will not respond.  Wait a few seconds, then enter the new IP of the printer to see if it responds to the new IP address.

  Now, stop the router and printer, start the router, wait, and then start printing.

  After that, you will have to redo 'Add printer' using the new IP address.

  Finally, WEP is not secure and can cause problems with wireless connectivity.  It can be broken with freeware in 10 minutes approximately.  Please turn on your router to use WPA with a password strong character 13 +.

• TouchSmart HP ENVY 15-j040us Notebook PC-problem with internet gambling after upgrade to 8.1 windows

  I have a HP Envy 15-j040us Notebook PC Touchsmart is currently using 8.1 64-bit windows.  I play 2 Farmville on Facebook.  I started having problems after installing Windows 8.1.  My mouse hesitates and reluctant game and I can barely move on the screen.  I am not real computer savy but can follow directions if you can just tell me what I need to do to correct this.  Everything on the screen is just very slow and the mouse does not seem to want to go where I'm pointing to it.

  Hello @aodom ,

  Welcome to the HP Forums!

  I see that you have any questions, play Farmville 2 since the update to Windows 8.1.

  First, update the drivers for your graphics (GPU) with the following download: driver Intel graphics high definition (HD).

  Once you have done this, update Adobe Flash player plugin with the following download: Adobe - Flash Player

  Once you have updated the GPU and the Flash Player, disable hardware acceleration for Flash on your laptop:

  1. Right click any where on the Farmville game once it has loaded.
  2. Select settings.
  3. Make sure that you are on the tab display/graph (see image below).
  4. Clear the check box to enable hardware acceleration if it is available. If you are prompted to activate the control of your webcam or microphone that these steps do not apply because the game is not trying to use the acceleration.

  

  Let me know if it helps.

• sound on HP ENVY 15-j035eo Notebook PC problems

  Hello

  I have a HP ENVY 15 - j035eo Notebook PC and suddenly all his disapered.

  I've updated to windows 8 to 8.1 worked sound for a 1-2 weeks

  .

  When I click on the speakers says (translated from Swedish ;-))

  "Sound upgrades for the following problems: speakers/headphones (IDT High definition audio codec)". ""

  Nothing to do but restart W8 and start over? BTW, I hate W8 ;-)

  Hello

  Try the following

  Download IDT Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  Chipset Driver - Windows 8.1

  Once the reinstallation is complete, shut down the laptop by pressing the SHIFT key when you click Shutdown to temporarily prevent a hybrid boot.  Then disconnect the AC adapter and then remove the battery.  Press and hold the Power button for 30 seconds.  Reinsert the battery and plug in the AC adapter.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete.  Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once this done, do a right-click the speaker icon in the taskbar and select playback devices.  'Speakers and headphones' left click once to highlight, and then click the Set Default button - check if you now audio.

  Kind regards

  DP - K

• HP Envy 4500: Printer connected to the network; laptop computer connected to the network; laptop cannot find the printer!

  I searched through the forums and read a few threads about similar questions, but do not yet have a solution to my problem.  The printer is connected to the network (even printed page "Congratulations, you're connected" with all the relevant information).  It is on the same network as my laptop.  However, when I run the exe to install on my laptop, it does not find the printer, even when I put the IP address the printer gave me on the congratulations page!  I have run Avast Free Antivirus 2015 on my machine, but don't see any particularly troubling parameters which could interfere.

  Any thoughts on how I can get the laptop to see the printer?

  Henchman21,

  Thank you for the information you have provided to us. I will be you initial steps that could solve the problem.

  Solution

  1. do you have the HP Envy 4500 connected to your computer via the usb cable

  2. If you have installed the correct software for your HP Envy 4500 and the drivers on your computer, you will need to run

  * Note: If the software and drivers for the HP Envy 4500 does not work or does not work the .exe, you must uninstall it in add it and remove programs.

  2 1a, you should download the drivers and software for the HP Envy 4500 on-site HP click on this link.

  2 2 b If you have correctly downloaded it you must connect the HP Envy 4500 device to the computer via a usb cable and launch the installation. Usb printers will be automatically detected by your computer. Installation of HP Assistant there will be a point he will ask you if you want to configure the computer for wireless connectivity, it's time that all wireless information stored on your computer will be transferred to the HP Envy 4500. If this does not work! and I know that it will not...

  3. you should check if you have administrative rights on the computer.

  I hope that the solution I provided will work for you.

  Let me know if the steps above don't work for you

  Thank you

• 27 "2013 mac only shut down using the power button / stop, is this a problem or a part of the new system

  After my upgrade that Mac is not closed by using the drop-down menu option, it also seems to crash the finder.  Finder raises with force quit.  I can only shut it down using the power button.  Is this a bug/problem of a part of the El Capitan?

  Wacom tablet software is known to cause this problem. Options:

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