HP ENVY 17 laptop PC TS: HP SimplePass does not

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• HP envy 14 laptop j007tx: Equalizer b & o does not

  the graphic equalizer b & o does not work. When I switched from bass in treble mode equalizer, there is no change in the audio

  . Unfortunately, I removed backups.will register him perform the equalizer

  Hello

  Try the following.

  Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72117.exe

  When finished, press and hold the Windows key and press R

  In the run window, type devmgmt.msc and press to enter.

  In Device Manager, expand sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72105.exe

  When the reinstallation of Chipset has completed, restart the laptop.

  When windows has reloaded, open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  When he finished, restart the computer again and let windows to load completely for a few minutes before checking it in.

  Kind regards

  DP - K

• HP dv6 envy: my laptop turns on but it does not load windows

  Hi, recently my computer has stopped working. It lights up; However, he will just stay at the startup screen until the screen will Dim. I ran the hard drive DST short test and it comes back as being down. My FAILURE ID is 0LGDAJ-6MP82Q-QFPK1A-60TX03 and my PRODUCT ID is C2M16UA #ABA. Can anyone advise me on what I should do? Also can save my files to that hard drive?

  Thank you!

  Hello
  
  Data sheet: http://support.hp.com/us-en/document/c03497843
  
  Manual: http://h10032.www1.hp.com/ctg/Manual/c03591281
  
  Please replace the HARD drive failed by a new similar form factor.
  
  Order the HP USB recovery, if you have not created a game for yourself after you set up the laptop.
  Or buy it here:
  http://www.computersurgeons.com/p-23043-Windows-8-64-bit-Supp-1-Recovery-Kit-708588-001-for-HP-envy-notebook-PC-model-number-DV6-7245us.aspx
  
  You can remove the HDD, connect to another PC using SATA USB adapter. Use Windows Explorer and copy the files you need to HARD drive failed.
  
  Concerning
  
  Visruth

• Pavilion Dv76b01tx A3E26PA #ABG: HP simplepass does not

  Hello.

  Last week, I reinstalled windows on my laptop and now HP SimplePass does not work. I tried to use v6.x and when I tried to configure to use a fingerprint to open a windows session, he said that my password does not correspond to (I made sure that I typed in correctly). I've updated to v8.01.11 and I get even an option to use a fingerprint under a windows log in. I tried to uninstall/reinstall simplepass and drivers of fingerprint readers, nothing helps. According to windows validity sensor is not available, but it manifests itself and the drivers are up to date.

  He worked for 2 years before that, but now it doesn't. I have searched all over the internet to find an answer, but nothing has worked.

  Someone at - it any other ideas?

  Data sheet:

  Pavilion Dv7 6b01tx

  p/n: A3E26PA #ABG

  Windows 7 64-bit SP1

  Thank you.

  Oops, I thought I had drivers up to date sensor, but when I installed the HP Support Assistant he told me otherwise. After installing the drivers, it is now working very well.

• SimplePass does not work for Web sites after the receovery system

  I recently did a recovery plant system overall condition,

  SimplePass works for the windows logon, but not for Web sites more... no invites her to save new sites when passwords are entered finger print OR interrogate the user on sites that are entered manually.

  I also tried importing my saved identity still no website

  SimplePass 2012 version: 5.3.1.7

  Laptop model: DV6 - A6Y01UA

  CW,

  You did not include the version of your operating system: Windows 7 I guess because you have been deported back to a very early version of the HP SimplePass.

  You must consider that you may have a version of your fingerprint driver that is appropriate (fairly recent) to run a newer version of HP SimplePass.  The fact that the old version SimplePass does not at all suggests that you run the version of the driver 4.3.118.0 - this version of the driver is not compatible with subsequent revisions of the SimplePass software.

  Reference

  HP Pavilion dv6-6c15nr Entertainment Notebook

  • Fingerprint drivers

  If your version of the driver (for your OS) is equal to or newer than those listed here, chances are that you can keep your current licence.

  If your current driver is older than the driver for your operating system,

  then: download and install yet the driver of fingerprints for your operating system.

  sp58834 validity sensor V 4.4.232.0 Win8

  validity sensor V 4.3.205.0 Win7 sp55109

  [Devices]

  USB\VID_138A & PID_0018 = "validity sensors (WBF) (PID = 0018)" "

  ------------------------------------------------------------------------------------------------------------

  • Find, open, and follow the procedure described in the file named:

    Simple Instructions for upgrade HP SimplePass

  • Think about it: If you try to update to the recently released Omni SimplePass program, you will NOT be able to use your webcard .tsd file to import your webcards (websites and passwords) in the new version of SimplePass.  The Omni of SimplePass version is NOT compatible with previous versions of the HP SimplePass program.

  ==========================================================================================

  Finally, you might take a look at the Web page of your computer (under the reference above)-check to other drivers or software that you can update.

• HP SimplePass does not work on Hotmail/Outlook, but work on other sites? (webcard broken?)

  Hello world

  I use a HP Pavilion dv6 notebook pc with Windows 7 Edition Home Premium and I have currently the 5.4.0.402 HP SimplePass version installed.

  I use SimplePass since I bought this laptop and it has always worked well for me. Now suddenly it seems SimplePass does not recognize Hotmail/Outlook as a login page (than that makes sense?)

  Whenever I visit outlook.com now simplepass do not ask me to slide my finger. Whenever I connect to a new simplepass (non-registered) e-mail address don't ask me whether I want to save. It still works on other sites as well (for example, facebook and this forum)

  I looked around the forums and found this post to be the most promising:

  Promising position

  However, I have tried all the suggestions in this post, and it still doesn't seem to work.

  SimplePass Web page offers little assistance, saying that I need to upgrade to the version of windows 8 first and see if that helps. (but I have fear of the version of win8 will have even more problems because I use win7..?)

  The strangest thing is that it used to work. I don't know what I could have done it spoil. The only thing I can think is that I might have deleted some of my history/cookies? I don't know if this would affect SimplePass, but then why would it still work on facebook and other sites... ?

  In any case, I really hope there is a solution to this problem. Any help is very appreciated!

  Hi again,

  Thank you for trying to help, I really appreciate it!

  I thought he could change from hotmail/outlook and so I've tried to make the webcard with www.oulook.com , and www.hotmail.com and even the https://login.live.com/login.srf?ettc... the site where you end up when you go to two sites... Does not work either...

  However! As of today, it started working again! I think it has something to do with one of the updates from HP that has recently settled on my computer. (the simplepass bar is black instead of yellow, every time he suggests sliding me my finger)

  With the update my hotmail webcards seem to work perfectly again, then BRAVO!

  Thanks again for the help!

• HP simplepass does not work on my windows 7 Home premium.

  Original title: hp simplepass does not work properly. my os is windows 7 home premium. it did not work properly., but the program does not start

   

  I use a hp laptop pavilion dv6 series. the hp simplepass 2011 program was working properly. but now since a few days it doesn't. also, the extension simplepass crashes at run time. the program is also not opening. What should I do?

  My os is windows 7 Home premium.
  Hello
   
   
  1 did you changes to the computer before the show?
  2. what happens when you try to open the program?
  
   
  Try to open the boot program and see if that helps.
  Reference:
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
   
  Note:
  After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
   
   
  If the article above is not enough, you can contact Hp for assistance.
  http://h30434.www3.HP.com/

• HP Envy 6-1006sa USB 3.0 ports does not.

  Hello

  I have a problem with the USB Ports 3.0 on my laptop. None of them does not seem to work.
  There is a power, but nothing that I connect it works.

  I have no idea what driver should I use (Texas Instruments Driver does not work).

  Operating system is WIn 7 64 bit SP1

  Everyone you have idea how solve it?

  Hello again Ravic30.

  Try the following driver and let me know if he takes care of the issue for you.  Here is a link.

  Besides, I know it's for a desktop PC but the hardware ID match so it shouldn't be a problem.

  If you think that I've been useful or want to say thank you do not forget to click the White Star under my name.  It gives me congratulations and I would be very happy.

  I'll keep an eye out for your next answer; Have a great day!

• I have a new router and the computer windows 7 If using WAP wireless encriptación. I also want to use my old laptop which has XP then does not connect.

  I have a new router and the computer windows 7 If using WAP wireless encriptación. I also want to use my old laptop which has XP then does not connect. I was told by the router (Belkin) manufacturer support there is a MS download XP patch so it will connect to my new wireless network. Where can I get it and what it is labeled?

  original title: wap encriptación

  Hello

  Maybe this can help.

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=3914

• HP Simplepass does not work in Google Chrome after chromes released 29.0.1547.66 on seven 2

  PRODUCT DETAILS

   

  Product name: HP Pavilion dv6 Notebook PC

  Product number: LM720AV

  Operating system: Windows 7 Home Premium 64-bit Service Pack 1

  Version of Google Chrome: 29.0.1547.66

  HP Simplepass version: 6.0.100.252

  DESCRIPTION OF THE PROBLEM

  HP Simplepass does not work in Google Chrome after that chrome stable release 29.0.1547.66 September 2

  Hello

  I use HP Simplepass in google chrome for the last two years. HP Simplepass and chrome is a good combo and the very useful software which helped me a lot. Everything was going well until the chrome to date has been updated with its latest stable version 29.0.1547.66. Now hpsimple pass does not work. I tried to re install chrome and hpsimple pass, even I tried the factory reset but nothing has worked. Hpsimplepass works with Internet explorer, but not with chrome.  I simply want to hand broken without hpsimplepass in chrome. someone please help me solve this problem.

  -Josiah

  Hello

  different versions of Chrome require a different version of the SimplePass. You can see the version for two in programs and features. It is very important and useful for checking, because if it is possible, you will want to avoid t

  o of course it was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. Support to AuthenTec site gives these instructions for how expansion (logon Web) does not work correctly.

  Basically,.
  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, the latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. the screenshot of Authentec support siteChromeIssue.jpg

  else there (re-create the user database).

  Then of course, there was a big Chrome update that caused it. AuthenTec (3rd part - is no not part of HP) will have to make changes that work around all that has changed with the new version of Chrome. It's already happened and it will happen periodically, with any extension. As Chrome updates, extension developers make changes to follow.

  I'm here to help as much as I can. Obviously, I can't re - write software SimplePass Authentec so my help will be limited. AuthenTec gives these instructions support site for how expansion (logon Web) does not work correctly.

  Basically,.

  1. update both - you all have updated to Chrome. If you have an older version of SimplePass, latest version of SimplePass is 6.0.100.272.

  2. make sure that the logon Web extension is enabled. I think that everyone has done it, but check just in case the update of Chrome can be disabled.

  3. screenshot the site of Support of Authentec

• HP ENVY 17-j180ea Leap Motion TS SE laptop - HP Simplepass does not

  Hello, I bought this laptop a few days ago. HP Simplepass let me sign on my windows account sometimes, but other times he asks me to "confirm the windows password. When I enter my password, a message in the sense of "Windows password does not correspond to" appears. It's very frustrating because the laptop is brand new and I paid a lot for it. Help would be very appreciated,

  Thank you.

  Hello, @hizqeel

  Welcome to the HP Forums.

  I see that you are having problems with HP SimplePass. I will try to help you with this.

  What you can try booting is just uninstall and reinstall the application SimplePass. This can solve the problems in the application that you encounter.

  From there on, here are two documents that can help you:

  A (Windows 8) fingerprint reader troubleshooting
  Using the HP SimplePass (Windows 8) fingerprint reader

  Start with the above and I would like to know how it all happens.
  Thanks for posting on the HP Forums.

• HP Simplepass does not work

  It is the first time that this laptop has been used and I went to open Simplepass for the first time and I received this error message:

  

  Anyone know how I can fix this and be able to use Simplepass?

  Details on my computer:

  HP TouchSmart 15 PC ENVY 15 laptop-j143na

  Processor: Intel Core i7-4700MQ CPU @ 2.40 GHz

  RAM: 12.0 GB

  System type: 64-bit operating system, x 64 processor

  OS: Windows 8.1

  Hello @sjh1996

  Welcome to the HP Forums!

  I can certainly help the SimplePass issue you encounter, on "a reference returned by the server!

  In general, uninstall the program from the control panel and reinstall the version most up-to-date, are a good way to solve this problem SimplePass.

  Simple, huh?

  1. go into Control Panel, then programs and features. Uninstall any version of SimplePass you have, and then restart the computer.

  2. download and install this version: Software HP SimplePass Identity Protection

  Please let me know what happens! Have a wonderful day

  Mario

• HP probook 450 g2: hp simplepass does not

  I bought a brand new hp probook 450 g2 pc laptop last week.and than th pass simple version 6 nuts also, I installed his does not not the sensor I does not please hep to solve this problem

  @darshmorgan

  darshmorgan wrote:
  

  so why insert it a finger print sensor to these business notebooks.is there any option to enable that works because this note book only for personal use

  In response to your questions:

  • Laptops of professional quality are equipped with sensors of finger prints for the same reason that consumers rank models offer the feature - biometrics are a method very popular to connect to your computer without having to type a password.

  SimplePass software runs on quality consumer laptops.

  • Security of client software runs on the professional quality laptops.

  Both programs offer some of the same functions.

  

  Options

  Install and run the Client Security

  OR

  If you run Windows 10

  and

  If you only want / need to connect to the computer with your fingerprint

  then

  You can set a PIN code and then activate the fingerprint reader to log that ships with the operating system Windows 10

  Start / Windows key > settings > accounts > Sign-In Options > PIN

  Help:

  Add or remove fingerprints - 10 Windows logon

  OR

  If you do not want to install / use the Client Security software on your computer

  and

  you do not want to be able to connect to (most) sites without having to type a password,

  then

  You can buy a password management program

  If you want, you can combine security software and password into a single service manager.

  Example: Avast Prime Minister

  DISCLAIMER: I do not work for Avast nor do I have any personal affiliation or business with the company - I have used their products.

  

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP ENVY 17 - 1190nr l 3D: recovery disks does not not for HP Envy 17 - 1190nr

  My main HARD drive died. Toshiba 500 GB MK5056GSY was the 'C' drive factory installed. The laptop also has a "D" drive, which was the same exact brand, model and size.  (secondary HARD disk does not work at all. Long story, but I think it is a driver or a hardware problem with the motherboard)

  I overwhelmed the secondary HDD at the location main, reformatted and reinstalled the operating system with the set of recovery DVD 7, SUCCUSSFULLY disks.  But, since I can't have a second HD to wor, I decided to spend the primary HARD disk capacity, so I installed a Seagate 1 TB HARD drive.  Now, I have reinstalled the operating system using the recovery discs 7 DVD and when the 7th finished disc, a window open warning that says "Recovery manager cannot restore your computer using the original image. "Please contact the HP support (Yes right, it's a joke) error code: 0xe0ef000e.

  I also tried to install the operating system with the recovery of a 240 GB SSD disks. Same question.

  BUT, the original secondary drive allows the operating system recovery 7 DVD image reset goes to work.

  WHY?
  
  Finally, if I install a stand alone Windows 7 OS for the new Seagate 1 TB drive, it works fine.  The problem is that all additional drivers, programs etc. provided with the laptop originally are net, just a light version of Windows 7. The works of the OS, but the wireless, the blueetooth, readers of cards, etc. do not work. And missing a few programs that comes with the original image (some are too expensive to buy when I wouldn't need it again).

  Thanks for any idea on this issue.
  HP makes me very angry today.

  Hi there -@Bob,

  Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that your recovery discs do not work on your HP ENVY 17 - 1190nr 3D Edition Notebook PC.

  • What is the model/product of the Seagate 1 TB HARD drive?
  • You can enter the BIOS?
  • Can you see the HARD drive in the BIOS?

  If you can, please:

  • Restore the BIOS
  • Press F9 to change the boot sequence to reflect the new hard drive.

  Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

  Thank you!

• Since installing simplepass, does not recognize my windows password

  After a windows upgrade (one of the so many) all of a sudden I have to enter a pin code to access my work pc.  So I enter a PIN code, and everything's fine.  The yesterday that I update simplepass screen so that the PIN is not necessary for, sign in, and now I can't on my pc because it does not recognize my password of windows, which by the way, it was empty.  I am at a loss to know what to do without losing all my data.  Can anyone help.

  Hi there @rainsley

  Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

  I understand that you are having problems after an upgrade, with the Simplepass software. I am happy to help you with this, but I need more information. Please post the complete product and the operating system running on your laptop. Check out the following, if you need assistance with this information.
  How can I find my model number or product number?
  Is the Version of Windows on my computer 32-bit or 64-bit?

  As you mention that the problem started after an update/upgrade, maybe you could try a system restore to a point before the problem started:
  Using Microsoft System Restore (Windows 7)
  Using Microsoft System Restore (Windows 8)

  In the case otherwise fund the following pages, for the one that applies to your system.

  Troubleshooting a (Windows 7, Vista, XP) fingerprint reader
  A (Windows 8) fingerprint reader troubleshooting
  Using the HP SimplePass (Windows 7, Vista) fingerprint reader
  Using the HP SimplePass (Windows 8) fingerprint reader

  See the following download SimplePass if necessary:
  HP SimplePass Identity Protection software

  I hope this helps.