HP ENVY 17-N078CA laptop: seeking the machine with windows 8.1 - and the upgrade to 10.

Hi all

I am looking at buying a machine to re-furb.

HP ENVY 17-N078CA laptop

The machine has windows 8.1 and I wanted to know if there was problems with upgrade to windows 10.

edillard

Hello;

Let me welcome you on the HP forums!

I read your post about upgrading your PC to Win10 and wanted to help.

While HP has not tested your PC with Win10 and has not certified it will work, the good news is that HP does not provide drivers for your PC Win10: http://support.hp.com/us-en/drivers/selfservice/hp-envy-17-n000-notebook-pc-touch/7777355/model/8429748#Z7_3054ICK0K8UDA0AQC11TA930O2

If this page does not display the windows 10 when you open it, then click Edit and select Windows 10 in the menu drop-down.

Unfortunately, the Win10 GoBack function is NOT reliable, and that can leave you with a corrupt machine that will require the factory reset and lose all that on it, to get it working again.

You can avoid this by making an image backup to an external hard drive or a USB drive using Macrium reflect (MR), which provides a FREE version that can be used to image and restore partitions or drives together.

What I recommend is the following:
(1) download and install Macrium reflect (MR)
(2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
(3) use the option to create a CD or a USB startup key

NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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