HP Envy 17: recover

Similar Questions

• Envy 14 K110nr: Cannot recover system recovery media, associated with PININST_BBV

  I have a HP Evny 14 K110nr. In short, the system upgraded to Windows 10, started acting weird about a month after:
  Lose access to resources (Task Manager, desktop, Control Panel, etc.)
  Defective devices (wifi, bluetooth, etc.), suspended connections, System Restore gave a lot of mistakes.

  Tried to fix the system, nothing worked (even the DISM restorhealth was not working and suspended 40%)

  Long story short, I tried to recover the hd partition and could not complete successfully, same thing happened with my recovery media.

  At the end of the recovery attempt, I get a BSOD and system resets. It was a loop like that for awhile.

  Ran Diagnostics, no errors, but I suspect it was the HARD drive as the mentioned system errors on it before the collapse.

  I replaced the HARD drive and started the process again, this time I have not received any BSOD, but after completitng, I get a message saying that the recovery was incomplete. Just now my system is a Clipboard and consider Ubuntu if I can't up the widows, but it makes no sense. I read through several threads that referred to this issue and I don't know if I've seen any absolute solution to this issue (none have worked for me so far). Here are a few:

  http://h30434.www3.HP.com/T5/notebook-recovery/recovery-incomplete-cannot-get-any-further-than-Inser...

  http://h30434.www3.HP.com/T5/notebook-recovery/after-disk-recovery-restoration-incomplete-error-ERRO...

  http://h30434.www3.HP.com/T5/notebook-recovery/quot-detect-some-error-during-PININST-BBV-quot/m-p/25...

  http://h30434.www3.HP.com/T5/notebook-recovery/HP-envy-6-1010ea-boots-into-Recovery-Manager-attempt-...

  http://h30434.www3.HP.com/T5/notebook-recovery/dv4-ChkErrBB-cmd-detect-some-error-during-PININST-BBV...

  At the end of my mind, that has persisted for more than a week. My computer is literally a week or two longer under warranty, HP thank you.

  Hi @braveally,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  I understand that you upgraded to Windows 10 and then the system started acting weird about a month later with the loss of resources. and malfunctioni devices. You tried to do a restore but received many errors.  Then, you tried to do a system repair, but no luck. You tried to do a recovery from recovery and recovery but Media Manager once again without success.  At the end of the restore process, you have a blue screen and the system resets and goes in a loop.  You have run a complete diagnosis and all spent and that you have received error on the HARD disk before you replace it.

  You proceeded to redo recovery and you do not have the BSOD, but after, you have received the message that the recovery was incomplete.

  Here is a link to HP-HP System Recovery troubleshooting (Windows 8) computers that can help.

  You can also try booting in safe mode.  HP computers - Windows Safe Mode (Windows, 10, 8).

  If the problem persists I try to clean the optical drive, and then try using the recovery again.  You can try to clean it with compressed air or a disc to clean the disc. Also, check your disk recovery for stains or damage.

  You can also try to boot any disk from Windows and reformatting the drive to start over with the recovery.

  If it breaks down again it is likely that the discs and you will need a recovery kit.

  Contact HP to Contact HP Support assistance

  Please reply back with the results.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

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• Recover files that have been saved to the factory standard HP Envy 17

  I thought that my d drive would not be affected by recovery-> procedure of the plant, so I lost my drive d: with music, photos and film, but it seems that they were saved by the program before the resumption of the proceedings to factory setting. How can I recover these files? It is not easy to see where you in the Recovery Manager.

  SOLVED! I ran the USB Restore.exe and showed all the files that have been backed up. Easy, when you know :-)

• HP Envy 17-j141na: recovering a system after 'repair '.

  I recently had a hardware failure on my laptop and my backup data and sent it for repair

  The only repair option that was given to me is to erase completely and factory to restore the operating system. In fact, what did the repair people has been remove my drive and replace it with a new vacuum waiting to be set up with Windows 8.

  Of course, I want to go back to the situation where I have a viable version of my laptop and apparently the only option I have to do is to re - install all software! (I think that 'like', which could take days, I'll have to contact all by software publishers to bring them to re-license a lot of £1000 of software I have on there it will break and I'll have to do it again!)

  So I turned off the screen install Windows 8 and completely (and I mean completely) the laptop brick. When it turns on it flashes the caps lock and will not work even BIOS recovery, ignores F10, F2 etc.

  I contact support, and they are absolutely insistent, that I'm going to need all reinstall. So I was wondering if anyone knows what is happening.

  The system is built around UEFI?

  The system has been improved in the UEFI?

  I'll be able to go in the installation process of Windows 8, upgrading to 10 and then switch to my old drive?

  I will be able to configure the system as Windows 8 and then put in place so that I can dual boot from my old drive?

  If I put all this from scratch what steps should I take to avoid this recurring situation.

  I am also concerned by what happened to my old drive that came with the laptop. HP support assure me that they treat all the personal in compliance data consider but not have given me any indication whether if the drive that was removed has been removed safely (wipes x 35 times) and reformatted or destroyed. So if it's wrong, yet once I need to find how to partition the data on the laptop, so I can send it without composed of my personal data.

  So, am a feeling that I have a laptop that I can not put the data of a personal nature, I can't use it for this purpose, I bought it to left (i.e. to install my software companies and lead by the activities of work at home) and now is just a really expensive browser?

  Appreciated by any reflection on a way forward.

  Hello @elcockh,

  Welcome to the HP Forums!

  I read your message and understand that your HP Envy 17-j141na does not work correctly. I have studied the issue and have developed a possible resolution. First of all, please perform a reset. Once this is done, please follow the steps described in this document:

  Computers laptops HP - computer won't start (Windows 8)

  The system is built around UEFI?

  The system has been improved in the UEFI?

  The system has UEFI functionality in the BIOS, allowing it to have secure boot and other features.

  I'll be able to go in the installation process of Windows 8, upgrading to 10 and then switch to my old drive?

  I will be able to configure the system as Windows 8 and then put in place so that I can dual boot from my old drive?

  If I put all this from scratch what steps should I take to avoid this recurring situation.

  If you succeed in installing windows 8, and then upgrade to windows 10; then want to install your old drive and it is still in working condition, you can trade. I suggest you perform a clean Windows 10 installation. If you are able to install the old drive in accordance with the specifications of the maintenance and service guide and know how to set up a dual boot and the old drive is in working order, then you can dualboot. The best things to do to avoid that the faulty laptop is to reduce heat and make sure it is updated and perform regular maintenance.

  Tips to use, carry and protect your laptop from HP

  HP Notebook PC - cleanup your PC laptop

  HP computers - tune (Windows 8) slow system performance

  HP computers - create a recovery Image on disc or save a recovery Image on a USB Flash drive

  If the document does not have you helped to solve the problem, try to restore the BIOS.

  Thanks, I look forward to your response with the result.

  If this post helped you, feel free to click on the thumbs up!

• HP ENVY 700-515xt CTO: Windows 7 HD4600 Graphics Crash and recover

  Hello-

  I'm new here and I am also a first time HP customer. I got my new pc for about 5-6 weeks now and have problems with the graphics card crashing and recover. The pilot we (HP Support Tech) installed to try to fix this is:

  Worm 10.18.14.4029 11/18/2014 on the site of HP Software and Driver Downloads, however, the driver that there are listed is actually a version lower than that actually installs. I always get the senario crash/recover.

  Now, I wonder about the Chipset Intel 9 Series driver. Here is a picture of what appears to be using the same driver. Something seems to have updated.

  

  Of course, I would appreciate help on this issue. I had a Support of look of the India on the remote pc, and it is one that has installed the latest graphics driver. I'm sorry to say, but he has not answered all my questions and has scared me with its procedures. Never do that!

  I have a few other occurrences with "sfc/scannow" and something within the control of the diagnostic report Performance/system related to chess and non repairable files, respectively. Please note the failures shown in the following figure:

  

  In advance, I would like to express my gratitude and thanks for any help give you me - thank you!

  Tim

  Great spirits have always encountered violent opposition from mediocre minds

  Hello

  HP has an official presence on this forum other than for administration and moderation. The help you receive is mainly by volunteers.

  I have seen your situation several times based on your description of the SFC is not able to correct the errors. There are operating system and maybe the registry files that are corrupted on your system.

  Try to return to a know good Windows restore point before the problems started.  It's procedure is good for about 1 in 50 when SFC cannot correct errors.

  If you criticize the help on this forum of volunteers so don't expect more assistance.

• HP Envy 2000: upgrade Windows 10 failed, cannot recover Windows 8

  I upgraded a friends laptop to Windows 8 to 10 of Windows, installing it was downloading on partition recovery and run out of room, I created a USB key from the recovery partition and then formatted recovery disk to see if that would solve the problem. Again, I tried the upgrade, everything went very well with the upgrade until it has restarted to complete the installation, then he projected black. Then I returned to a previous version of Windows but it didn't restore properly, I used the USB recovery that I created and after a diagnosis and try a few things I finally to reset. I then tried the upgrade again after checking that everything was fine, she doesn't have to install again. Now, I can't get Windows 8, I can start Recovery USB but when I choose to update or choose to reset the PC it says it fails, I have does not have this issue before, refreshed and reset without a problem the first time, but it does not work now. I do not have and did not change anything in the whole process, just tried to upgrade, then recovered, then tried to upgrade again, now the recovery does not work.
  
  Any ideas?

  I solved it by running the clean command on drive C, and then he helped the method Reset PC works, then chose to repartition the disk. Completely restored by now.

• ENVY DV6-7203TU: I lost my original windows, how can I recover?

  Hello
  I bought the hp laptop with windows 8, ENVY DV6-7203TU original,.
  Recently, I had the problem of the usb, I went to the computer repair shop, he removed my original windows and reinstalled some windows 8.1.
  My original genuine windows was 8 which I later upgraded to windows 8.1 is deleted, I have a few new windows installed 8.1 now not on my name, he has also deleted my recovery partition, but somehow, I could find a screenshot of my old genuine cd key and my name on which it is registered.
  
  Now I have the cd - key,
  But when I try to install through windows 8/8.1 installation programs, it says bad cd - key for version retailer etc.
  
  Can someone help me please how can I reinstall my windows genuine 8, if I have the cd key, where can I download the installer of windows 8 oem? where my cd key is considered valid.

  Microsoft has a site where you can download the ISO of Win8.1 images - but it cannot be used for OEM versions - which is what you have.

  Any PC tech with an ounce of intelligence knows that an OEM machine comes preinstalled with an OEM version. So I should be surprised by the huge incompetence of the shop where they "fixed" your PC - but I'm not!  Seems these days, anyone who can be synonymous with PC can open a repair shop - and incalculable damage as a result.

  You have to contact HP for recovery media.  (Very likely), you will have to pay for it, and it is usually about $30 USD - but yours could be different.

  You then starts from (it's probably a DVD or several CDs) and will be reformatted your hard drive, and the operating system reinstalled from scratch with all HP programs and utilities.  Then, you should see what you can do on the registration files and valuable data before you for the restoration.

• HP ENVY 15 Notebook PC: Intel HD 4600 graphics driver has stopped responding and recovered after upgrade Windows 10 1511

  16/11/2015 Microsoft installed automatically 'upgrade of 1511' on my Windows laptop, 10.

  (This laptop has been previously successfully upgraded to window 8.1 for Windows 10 in August.)

  After the upgrade of 1511, I started to receive the following error while playing at Microsoft games:

  "Display driver stopped responding and has recovered - Display driver Intel HD Graphics driver for Windows 8 (R) stopped responding and has recovered."

  According to Device Manager, installed upgrading driver 10.18.15.4256 dated dated 15/07/2015.  I did a restore to 10.18.15.4248 as dated 29/06/2015.  This has not solved the problem.

  I checked HP Support Assistant and apply labeled sp72370 10.18.15.4248 Rev c dated 05/08/2015.  This has not solved the problem.

  I am committed service HP Smart friend and they are reapplied 10.18.15.4248 via Device Manager web search pilot.  It has installed Intel Driver Update Utility 2.2, but the newer driver has not been installed because of "driver installed by manfacturer (HP).

  HP support person recommended restore new to restore point before Microsoft «upgrade» 1511   I was not comfortable doing so, as 'upgrade' was an important update from Microsoft by using the same process as the initial migration of Windows 8.1 to Windows 10.  The customer can no longer control the timing of updates and upgrades are cumulative - is no longer able to choose specific updates.

  For now I'm wrong to live with this error condition, as seems to have an impact on games and not other normal operations.  My laptop there one provided by HP NVIDIA Geforce GT 740 M, which is Windows compliant 10 and seems to operate normally.  Some of my apps choose the Intel driver, and others choose the NVIDIA driver.  I don't know how applications choose which one to use.

  What a problem like this to be resolved when Microsoft control completely the update mechanism and HP doesn't seem to update drivers available via the HP Support on a basis common?

  I've disabled the Intel HD graphics driver and used the NVIDIA graphics driver for the game.  No problem.

  Disabling the driver Intel resulted in the reving fan at a higher speed intermittently.

  Support for HP Smart friend assured me that the behavior of higher fan speed would not result in problems with premature failure on the road.  You agree?

  They said that my choice was to keep the disabled Intel HD graphics driver and use the NVIDIA only, or living the problem until HP one releases pilot newest Intel - it affects only game, all other functions seem normal.

• HP envy 700-570na: Y at - it to hp to recover 10 to 8.1 Windows recovery software?

  Is there a recovery software I can buy to recover my windows system Windows 8.1 10 which is what I got when I bought the pc, but it went straight to do the update to windows 10 please let me know.

  You are welcome!

• How do I recover/eject a disc (DVD/CD) when there is a failure of the operating system? (HP Envy 17 3D laptop)

  There seems to be no manual of ejecting a DVD/CD disc on a computer laptop HP Envy 17 3D.

  So if there is a disc in the drive when the BONE does not, how can I remove the disc so that I can insert a recovery disc?

  I spoke with a technical expert from HP, but that person could not solve the problem.

  All your documents are from here

  the eject method works when you are on the post screen before windows loads?

• HP Envy 23: How to recover the deleted for HP Envy 23 recovery partition

  I accidentally deleted the recovery partition "D" on my hard drive. so, how to cancel this delema?

  Hello

  No cancellation available unless you have a disk image.

  You need to reinstall the operating system using HP recovery disks to get the Recovery_Partition (D).

  He did to Win 10? You may be able to return to the old operating system on schedule as the 'old BONES' is still on your HARD drive.

  Jay

• HP Envy spectrum XT 13: Deleted my recovery partition, now how can I recover it or create a new one

  I accidentally delete hidden on my factory recovery drive files. How can I get them back or how can I create an another recovert readers like recovery disks factory.

  Or, is there anyway to retrieve the file from ssd

  Thanks in advance.

  I think that most likely he will if the recovery media is the name of the model specific & exact (number of audit to confirm product) as well as the same version of operating system, it will will certainly work.

  Concerning

  Visruth

• ENVY dv4: REFRESH/RECYCLING

  I have tried my laptop (dv4 ENVY) to 120 Hz and were unsuccessful. He repeats to me COULD NOT FIND the ENVIRONMENT of RECOVERY. INSERT YOUR WINDOWS INSTALLATION OR RECOVERY MEDIA, THEN REBOOT YOUR PC WITH THE MEDIA. I don't understand what that means. Can anyone help please?

  Hello

  Thanks for posting in the HP Support forum. Welcome aboard!

  -If your computer came with Windows preinstalled by HP (aka OEM Windows)

  -If you want to recover your computer to the default factory condition

  -If you have used the F11 option or started from inside Windows

  and you have received this message, perhaps the recovery partitions are broken/not intact or absent.

  You will need to purchase and use HP recovery media to restore the default settings.

  Option 1) you can contact HP support to see if they can offer you original recovery media for this computer (aka recovery DVD or USB). Info > > http://support.hp.com/bg-en/document/bph07143

  Here's how you can contact them:

  > > http://support.hp.com/us-en/contact-hp

  > > http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

  Option 2) if there is no recovery to HP support, you can try to contact

  http://www.best2serve.com/page/rcd_landing   OR http://www.computersurgeons.com/

  Once you get the recovery media, here are instructions how to recover:

  > > https://www.youtube.com/watch?v=PC3sUc3lr3E

  Please, let me know if it works.

• Cannot install Windows 7 on Envy 14-1211nr of HP recovery disc sent twice

  Cannot install Windows 7 on Envy 14-1211nr of HP recovery disc sent twice

  The Recovery Manager starts well. He correctly completed the following steps:
  1 format HDD

  2. copy the files from the CD to the drive. It copies all the 3 CD.

  Then he ask the driver (the 4th CD) CD. Once I have this CD, then after awhile I get messge below:

  Contact HP support

  In most cases, recover the hard disk will solve your problems.

  If your problem persists, you may have to contact HP support. Find details of support HO in the documentation of your PC.

  After that I see above meaage the only button I can click is "Finish". Once I click on finish, then in a minute, I get a message that "recovery completed successfully.

  The laptop restarts and displays the message on the screen "Bootmger" not found

  I called HP support and asked to run the hard drive and memory test and he succeeded.

  I can install windows on another CD I have with.

  But I can't install WIndows using the recovery CD, I received from HP. It's the 2nd CD series that I received these don't work or the other.

  I have two identical laptops. Tried installing on both and having the same problem on both.

  Can you please help with this.
  HP sends fake CDs?

  Kind regards

  Hello

  Here is another solution, you can try to see if you can get Windows 7 to install correctly.

  Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

  An example of a COA label can be seen here.

  You can create an installation disk yourself using another PC - just download the good Disk Image ( this must be the version exact same origin supplied with your laptop ) from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  These Images are clean and a well respected source, however there are only limited versions available.

  Windows 7 sp1-iso-official-32-bit-and-64-bit

  Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

  http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

  All pilots additional and the software, you may need can be found here.

  Kind regards

  DP - K

• TouchSmart HP ENVY 17-j017cl: the recovery attempt failed. Select one of the following buttons.

  I have a

  HP ENVY 17-j017cl Notebook computer Touchsmart I bought 4 DVD for HP Recovery supports a month previously, when I I want to recover I get this error explained below.

  I was trying to fix it, I did the following;

  1. turn on the wifi

  2 bios date was set before the 22/06/2014

  3 reset the default bios

  BUT THE ERROR PERSISTS.

  

  By selecting Save Log asks to insert a USB key which shows essentially the same message as details (see below).

  

  Message;

  [15:35:01.68] ChkErrBB.CMD: detect an error in the PININST_BBV.

  [15:35:01.68] ChkErrBB.CMD: check c:\system.sav\logs\BurnBootWarn.log

  [15:35:01.68] ChkErrBB.CMD: or, visit c:\system.sav\logs\BurnBootMerge.log

  Selecting retry invite you for the recovery media, essentially the first DVD of the media of recovery sent by HP.

  

  There are 4 four total drives, 1 to 3 are recovery DVD and an extra drive

  Hi there @ako89kurdish.

  Let me welcome in the HP support community where you can ask questions, find solutions, and get help with problems you encounter.

  Cables and devices to disconnect all the connected such as personal media players, USB drives, printers and faxes. Remove support for internal hard drives and remove any recently added hardware internally.

  It may be necessary to disable startup secure in the BIOS to start the computer using recovery media (CD/DVD or USB key).

  The new recovery for 2015 fall update manager must be downloaded and installed to successfully carry out a recovery of the system using HP Recovery Manager.

  It takes a minimum of 3 GB of free space to install the update in the Recovery Manager.

  Do you back up all personal files and read all of the instructions required warning before performing a system recovery? To backup your files will result in a loss of files and information you don't want to lose.

  To get the instructions back up and save your files, see back up your files (Windows 10: 8).

  The full recovery process may take 4 to 6 hours or longer to complete. For best results, the computer must not be connected to the Internet. The computer will restart several times during the process. Do not turn off or interrupt the recovery process until the prompt to log on Windows.

  Here are a few links to a thread in forum where other people have experienced similar problems and solved it: detect an error in the PININST_BBV

  I also found the Troubleshooting of HP system recovery document for you. Please follow the troubleshooting steps in this document to help you with the attempt of recovery failure.

  This answer solve your message or question? If so, please share the good news! Inform others that this answer was helpful by clicking on the accept button Solution. You can also show your appreciation by clicking on the laurels.

  Thank you for your participation in the Forums of HP where we want to help you as well as others who may encounter a similar problem that you have. If you need assistance, I would be more than happy to help! Please just re-post with detailed troubleshooting results!

  Have a great day!