HP ENVY 17 t-j100 Quad Edition: battery problem?

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• HP Envy 17 t-j100 Quad Edition: product number mismatch

  Hello!

  I'm about to upgrade to Windows 10 and have questions about my laptop.  By my initial order, the number of the product I ordered was E4S82AV, but the HP Support Assistant and the battery compartment that it is E1P14AV. When I touch E4S82AV in the issue of the product on the site Web of HP, no software or drivers are found. I have a matte screen, no touchscreen model.

  Can someone tell me the difference between these two products numbers and why the one I ordered does not appear to exist on the support Web site? It's not touchscreen touch vs?

  I fear that if I need software or driver updates, those under E1P14AV are really suitable for my system.

  For example, I had a problem with an update by HP Support Assistant on my CyberLink PowerDVD software failure (it finally updated OK).  He had several Softpaq SP70823 and this file already exists in my folder in C:\SWSetup.  I checked the support Web site, thinking I would try to download the software from there, but I don't see that listed as an option under E1P14AV sp70823.

  Thank you!

  Your Envy 17 t-j100 Quad Edition is a CTO (configure to order) machine that starts with a number of basic product which replaces a specific number of product once that order you with the card you want. Not sure about the DOWNLOAD - but not the first time neither model which has software missing from the support page.

• Want 15t_j100 Quad E2E34AV Ed: 10 Windows upgrade failed - blinking display of Envy 15 t-j100 Quad Edition Notebook PC

  Upgrade Windows 10 failed on my Envy 15 t-j100 Quad Edition laptop.

  Symptom after upgrade has been a video exhibition quickly flashing without control of the PC.

  I have to go back to the previous version - Windows 8.1.

  Back with success on Windows 8.1

  Symptoms point to video card problem after updated Windows at level 10.

  My laptop has two, provided by HP online:

  Intel HD 4600 Grapics (internal)

  NVIDIA GeForce GT 740M

  See the research, that Intel and NVIDIA have Windows 10 drivers for these graphics cards.

  Yet immediately when Windows 10 signing after upgrade, the laptop display has been viewed quickly.

  The only way I could get control of the laptop was CTL-ALT-DELETE to start the Task Manager.

  The Task Manager showed that more CPU resources would "host setting synchronization process.

  Called Microsoft Support - they indicate a likely problem with display adapter driver and advised to "go back" and then contact HP support.   called HP Support and they advised to work with Microsoft.  Great!
  
  Would appreciate recommendations on the way forward for Windows 10.

  Dgood43 wrote:
  

  Initially I found the 10.18.13.5324 Rev.A-NVIDIA graphics driver.

  I was allowing the HP site automatically detect my curent - Windows OS 8.1.

  When I manually switched OS Windows 10, I see it listed.

  I also see 10.18.15.4248 that place listed for the Intel HD 4600 graphics card.

  Can I install both of these drivers before you upgrade Windows 10?

  Both are supported on Windows 8.1?

  If so, why HP Support Assistant would not have install me the upgrade?

  Am I missing something here?

  Install only the softpaq grahips from Nvidia. It will allow to install the two drivers.

  When I click on the button 'Download' blue, it offers two choices:

  Use HP download and install the Wizard (recommended)

  Download only

  This is the second option that you recommend when you say to use "usb flash drive support? Yes. Create an installer of Flash 10 Windows usb player. This is the second choice option.

  Thanks again for your help!

• HP ENVY 15 t-j100 Quad Edition: replace the motherboard for HP ENVY 15 t-j100 Quad Edition CTO Notebook PC

  HI guys,.

  I have "HP ENVY 15 t-j100 Quad Edition CTO Notebook PC"

  Serial number: (deleted content)

  Product number: E1P04AAR

  Bought a laptp renovated off eBay from someone with thousands of positive feedbacks. It worked great for 6-7 months and then one morning it has not started up. I tried everything, called Hong Kong HP support and even bring to the service center, but was not able to get it fixed because this model was never launched in Hong Kong...

  I tried calling HP we support and they would fix it for $ 300 + and that too, I send this laptop in the USA to someone I know and then HP will come from there. Is not possible.

  So now what I'm trying to do is to look for the replacement of the motherboard, this is what im says does not work. I searched and found these links - I need to know if it is OK for my model?

  http://www.eBay.com/Sch/i.html?_odkw=HP+envy+motherboard&LH_PrefLoc=1&_udlo=49&_mPrRngCbx=1&LH_FS=1&...

  It will be a great help if you guys allow me to know which of them is compatible with the model above.

  Thank you!!

  Hello

  It's a CTO machine therefore normally only available in the United States and perhaps the Canada. Please use a portion for PC cards from the following link:

  http://PartSurfer.HP.com/search.aspx?SearchText=E1P04AAR

  Again, it is a machine CTO, you should check its parts before you buy any replacement.

  Kind regards.

• HP ENVY 15 t-j100 Quad Edition: upgrade of the current HARD drive

  I have HP ENVY 15 t-j100 Quad Edition laptop which currently has a 1 to 5400 RPM HARD drive. I'm looking to upgrade to SSD drive and need help with the following responses

  (1) the laptop does support more than 512 GB since the laptop computer maintenance document lists (and does not) support max 512 GB

  (2) any 2.5 SATA 3 SSD should work with the configuration given my laptop as long as its not more than 9.5 mm thick. Please confirm.

  I was chatting and asking for a response for the last month 1 HP support and I have not received a positive response. Forums suggest that capacity any no where like the cat and people on HP customer service gave the following answer.

  The manual list only up to 512 GB because that's all there was when the laptop was sold or just would not be a market for the 1 TB SSD. Not too long ago, they were $7-800 and beyond almost anyone means. But there is no reason that your laptop can not run a 1 TB SSD. Also, you are right. All SATA 2.5 inch wide SSD will work as long as it's not more than 9.5 mm thick. These days, almost all of them are 7 mm. I would recommend a Samsung 850 Evo but there are a lot of good ones out there. We had a set of trouble on the series MX Crucial reports, however.

• HP ENVY 15 t-j100 Quad Edition: drivers and software for simplepass with finger print reader.

  I have a HP ENVY 15 t-j100 Quad Edition laptop and I need simplepass software and drivers for the fingerprint reader.  I win 10 and simpelpass software has been deleted by mistake.  I can't find where and how download from the hp web site.

  @shadow_42

  Welcome to the Community Forum of HP.

  There are a small number of Windows 10 HP drivers:

  HP ENVY TouchSmart 15 t-j100 Quad Edition CTO Notebook PC

  Please check - in particular, you may want to ensure that you have installed the Chipset driver.

  ===================================================================

  Windows 8.1 driver revealed this Eagle Driver validity for your fingerprinting device:

  sp63418.exe

  Series 8 HP SimplePass program has just been updated for Windows 10:

  sp71729 HP SimplePass V8.01.46has 32/64 bit W7 - W10

  • Install the driver first, restart the computer and log in
  • Install the program HP SimplePass second, restart the calculation and sign

  Help, Information and general advice:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Section:

  Procedure - updated / (install HP SimplePass Re)

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  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP ENVY 15 Notebook PC: upgrade RAM on HP ENVY 15 t-j100 Quad Edition

  I have 12 GB of RAM and you want to add more ram and also change to SSD HARD drive. Can you please give me specifications for parts so you can order them and change them myself?

  Concerning

  Rajiv

  All you need to do is use Google or the search engine of your choice to find compatible parts. It must be done on your side, so you can find a provider on the region of the world you live in. I did a search for memory at the following link. http://www.crucial.com/USA/en/?gclid=CJDLteHhg8kCFQUGaQodvAwPGg&cm_mmc=Google-_-us-_-DRAM-_-null&ef_id=VI@KzgAAAIbDQQpP:20151109163024:s . for the SSD upgrade, it has been discussed in the following thread. I recommend using a Samsung EVO or SSD Intel. http://h30434.www3.HP.com/T5/hardware-upgrades-replacements/upgrading-to-SSD-on-HP-envy-15T-J100-Quad-Edition/TD-p/3542337

• ENVY 17 t-j100 Quad Edition: failure of cd/dvd?

  Ugh.

  I just this last year, but I think that the cd/dvd drive is dead.

  If I put an audio cd, makes a lot of noise (as it tries to read it), then I opened a few media software (i.e. WMP) and it claims I have not yet have an F drive.

  so if I go in "my pc", then open it from there, I'm alerted to "Please insert a disk".

  Yes, I tried several disks.

  before that I send this back, are there any diagnostics or tricks I can do here first?

  Please see the link for several troubleshooting steps below

  http://support.HP.com/us-en/product/HP-envy-17-J100-Quad-Edition-Notebook-PC-series/6665176/model/6665177/document/c03280768/

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• HP ENVY 17 t-j100 QUAD EDITION: ordering of recovery disk

  To the right:

  I have no system recovery partition (drive D :)) on my PC. I have no way of recovering my PC if it breaks down, if I catch a virus or corrupt files. Do you know how and where can I order a recovery disc? Do you know how much it would cost me? I would be grateful if you can get back to me on this issue as soon as possible. Thank you for your time and your support.

  Sincerely,

  Joey Michael Roddy

  Hello

  What you can do if you are unable to create recovery disks is to contact your local HP support and ask them to order RCD for you or go to this link below and you can order online.

  https://h10025.www1.HP.com/ewfrf/wc/mediaOrder?cc=us&LC=en&productOid=6521534&softwareitem=749603-00...

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-17-notebook-PC-series/6521474/model/6521475#Z7_3054ICK0KGTE30AQO5O3KA30R1

• Can I upgrade the graphics card on my ENVY 15 t-j100 Quad Edition

  It was made with the core i7 and HD graphics card processor intel 4600 treated 12 GB of ram? Listed HP that it may have been created with the NVIDIA® GeForce® GT 740 M with 2048 MB of video memory dedicated. I love him but he received as a gift and need better graphics capabilities for editing movies. I'd get this installed if I could.

  Hello:

  You should probably pay more to improve the graphics as it would be to buy a new laptop with the graphics of 740M as the only way to replace the motherboard to update the video together.

• TouchSmart HP ENVY 15 t-j100 as: Missing live TouchSmart HP ENVY 15 t-j100 Quad Edition

  Hello!

  I'm missing a screw on the bottom of my HP Envy.  The screw which is absent in the upper left (looking at the keyboard at the top), which causes the bottom plastic of the laptop to be a coward.

  I would like to know where and how I can order a few screws replacement for my HP Envy. Should what size I?

  Thank you!

  Hello

  The screw stripped of its base? If you simply change the screws won't be enough.

  HP lists only the screw set kit: you need this part of HP - 720560-001

  Manual - Page 27: http://h10032.www1.hp.com/ctg/Manual/c04091768

  Search here: partsurfer.hp.com/search.aspx

  Or here:
  www.amazon.com/HP-720560-001-SCREW-KIT/dp/B00G2FY684

  Concerning

  Visruth

• HP ENVY 15 t-j100 Quad Edition: red vertical lines in monitor

  Hello, one year I red vertical lines have appeared in my screen, sometimes they disappear if I move the monitor, but now they appear more frequently.

  What should I do?

  Hello:
  
  Looks like a problem with connection for cable screen or display materials.
  
  Do a hard reset and check again: http://support.hp.com/us-en/document/c01684768
  
  Is this vertical line while enter you the BIOS - press ESC or f10 as soon as you put it on and check.
  
  What about when it is connected to the external display?
  
  Concerning
  
  Visruth

• HP ENVY 17 t-j100 Quad Edition: never had a lot of volume, now I don't have

  The Beats Audio on this laptop never gave a lot of volume, I had to use headphones when watching a DVD, and I could barely hear anything (this has been the question since the first day of purchase). I took my laptop to a local trust MCSE certified Tech this week and it upgraded the laptop to win 10 Pro. Major issues with the upgrade, the DVD of recovery kept crashing due to a hard drive failure. I wanted to start clean because I had problems with Flash and Java, but discovered that my problems were due to my HARD drive do not as they have failed to recover, and tests showed he was wrong and gave warnings. Technology is an installation from the Microsoft site as he had the product code on the back of my laptop Pro 8.1. The tech downloaded the drivers and configure the laptop. When I picked him up he said volume was up and you should have put your ear next to the speaker to hear anything and everything was quiet. I just downloaded and installed the audio drivers from the HP site. The laptop has rebooted and guess what, I still haven't any volume of this machine. What good is having the Beats Audio system if there is no volume? Unfortunately, I never complained about this before, and my warranty ran out Dec 15. It seems that the HP machines are not worth the money, the consumer pays for them. How cdo me this laptop audio that I can hear and date the volume?  Thank you.

  @Donna_G

  Try to run this.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  REO

• Envy 15 t-j100 Quad Edition CT: HP Envy 15 t-j100 Quad Edition CT0 memory Maximum

  Need of maximum allowed memory that can be used with Windows 10 64 bit opoerating sysytem.

  Don't understand why HP this so hard to find information.

  Thank you.

  Repair:

  Two customer accessible/upgradable memory module slots

  Support for DDR3L channel (1600 MHz)

  Support for up to 16834 MB of RAM in the following configurations: ● 16834 MB (8192 MB × 2)

  the manual

  page 47.

  The maximum memory would be applicable to any 64-bit operating system.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP ENVY 15 t-j100 Quad Edition: AccelerometerST.exe 0xc000007b error

  By logging into my system, I get AccelerometerST.exe did not start successfully.  0xc000007b error.  How can I fix this error?

  Hello

  Try the following.

  Download the installer for HP 3D DriveGuard on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp67001-67500/sp67280.exe

  One time finished, open windows control panel, open programs and features, make a right click the entry for HP 3D DriveGuard and select uninstall.

  When this has completed, restart the laptop.

  When windows has reloaded, open your download folder, click with the right button on the installer for HP 3D DriveGuard and select "Run as Administrator".

  Once again, when this has completed, restart the laptop.

  Kind regards

  DP - K