HP Envy 23-o014: HP desktop screen freezes while idle time after installing Norton Inernet Security

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• Computer HPp6203 of desktop screen freezes randomly

  Original title: windows 7 freeze

  I have a high HPp6203 desktop screen freezes at random no program special time frame or action. Unable to move anything or courier. Just before that happens blue circle appears next to Messenger then it freezes. No new software has been installed. Start button / Stop button to clear. Works fine in safe mode. He had already done once before and I restored it at the earlier time and it changed but now it won't let me restore uniquement3 days before and always an error if the restoration is never completed.  Thank you Gary

  Hi G Conrad, j.

  Thanks for posting your query on the Microsoft Community.

  I would appreciate it if you could provide the error message to better support on the issue. In addition, I would like you to answer the following questions to refine the question.

  • You did it any significant hardware or change software on the computer before this problem?
  • You are able to use the system anyway after the system hangs at startup?

  There are a few reasons your computer might hang, freeze, or crash. So I would say, you can remove the external devices except the mouse and keyboard, try the following steps and check if the problem persists.

  Method 1:

  Step 1: Try to start your system in a State of services necessary to the operation and a minimum set of drivers enabled, called Safe Mode.
  Start your computer in safe mode

  Step 2: If the system works fine in safe mode, try to clean the system startup:

  How to perform a clean boot in Windows

  Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.

  If method 1 does not work, see the steps in the following link and check if they are useful.

  8.1 Windows, Windows 8 or Windows 7 hangs or freezes

  Disclaimer : The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

• Screen freezes while browsing in Safari, have to reboot manually after disconnecting the power supply.

  Screen freezes while browsing in Safari, must unplug and restart manually.  Occurring more often.  Help.

  You must give us more information to go.  We can not help you otherwise.  What websites you notice the icy happening on?  Have you tried to boot the computer Safe Mode to see if a 3rd party/plugin/application extension is to blame?  Have you tried disabling all extensions you have installed to test?

  Please post the results of your report to EtreCheck .  It is a diagnostic tool developed by a trusted and respected here contributor who will allow us to see what is installed on your hard drive.

• Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

  Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

  Uninstalling and reinstalling - nothing change.

  Hi slawek,.

  Please see the thread below where this issue was discussed:

  Error code 50

  Kind regards

  Sheena

• My desktop screen takes a long time to load.

  It takes a good 15 minutes to load my desktop screen. The shortcut icons are the last thing to appear. I tried to do a virus scan, I defragment the hard drive, I have run a maintenance program and deleted unnecessary files... I tried turning off and back on. Help would be very appreciated. :)

  After the good advice of maintenance you have tried, I would recommend deleting or disabling the programs that run automatically.  These auto-run programs slow start the system and are generally not needed (and you can always run the program yourself later if you want).

  To do this, in Windows Vista:

  1. Start the utility Configuration of Microsoft
     Press +R to display the race.  Type MSCONFIG and click OK.
  2. Remove unnecessary programs from startup
     Go to the Startup tab and disable all programs that you do not want automatic loading when your computer starts.  Be sure you do not turn off your antivirus software, but consider things related to Adobe, Facebook, Google, catalyst or display/graphics and nothing else, that you recognize that you don't need.

     If you are not sure, it is safe to disable it and test it.  If you find something you need, you can always go back and turn it back on.

• Computer screen freezes when idle.

  Original Tilte: do not have to restart the computer after the screen freezes don't move the mouse for about 10 minutes

  the screen of my computer crashes if not used after a few minutes

  Hello

  Step 1: Put the computer in safe mode and see if the problem persists:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2: clean boot

  If the problem is not repeated in safe mode then it is likely that a startup item or service is causing the problem. Follow the steps on the following link to locate the application or service that the cause of the error:

  http://support.Microsoft.com/kb/929135

  Note: Please make sure that the computer is configured to start as usual by following step 7 of article.

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Step 3: Also check the event viewer for errors.

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

  Diana

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• STOP 0 x 00000050 blue screen after installing the Windows security update [Vista]

  As the title suggests, after installing an update of security on Vista, I got a blue screen on reboot. Error code 0 x 00000050. I see the suggestions of some places on the internet saying that I have to go in safe mode, but even when I try this I get the error.

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• short blue screen followed by automatic restart after installing Windows updates

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: after installing the latest updates of window automatically I'll briefly a blue screen and then restart. I fixed it by unscrewing the 4 updates. What is going on? Here are 2 updates I think may hav e caused the problem (others have to do with e-mail): update security for Windows Vista (KB972270)

  Windows software removal malware tool-January 2010 (KB890830)

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  What were the other 2 updates?

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Satellite Pro U200: screen freezing while surfing internet

  Hello

  There someone experince or know U200 freezing by surfing internet screen. He does not know exactly the time this happens but happens usually whilest surf and I am very bored of this.
  What can I do to not to relive the same problem? I must say that its no heat, viruses or temporary internet files and the browser problem.

  I tried to explore 6, 7 and Netscape. All have the same problem of freezing.
  I'm looking forward to hearing solutions on your part.

  Thank you

  Yes I've seen this problem on the forums somewhere else here .i think it says that you need an update for fingerprint software which gave problems while surfing.

• Desktop Window Manager has stopped working after installing Defender Pro 2012 5 in 1

  Hello

  My father has a Windows Vista. It works very well. Until we installed Defender Pro 2012 5 in 1,

  It was a bit slow... the screen flickers of its lights for a few seconds every 10 minutes, I get this... I already have contact Defender Pro, and they said that it was not their fault.

  Help, please!

  DESKTOP WINDOW MANAGER HAS STOPPED WORKING
  Windows can check online for a solution to the problem

  -> online and are looking for a solution (recommended)
  -> close

  APPCRASH
  Application name: Dwm.exe
  Application version: 6.0.6002.18005
  Application timestamp: 49e02696
  Fault Module name: ntdll.dll
  Fault Module Version: 6.0.6002.18327
  Timestamp of Module error: 4cb74dd3
  Exception code: 80000003
  Exception offset: 0000000000045f00
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: 0fef
  More information 2: 0d8b4b37a0c1e529a7398b6615cc3528
  Additional information 3: f196
  Additional information 4: acf765d48a0657c8822f379a6b5f3b91

  Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Sorry to tell you,

  I already solved the problem.

  Just to let you know, I buy the product, because

  I used the free and they don't really work (IN MY OPINION).

  Anyone has this PROBLEM (appcrash)

  Go to start

  Click on Control Panel

  go to appearance and personalization

  Click on appearance color of windows.

  then click on settings in the appearance of progress.

  under the gaze of point for the theme of basic or something like that.

  Want more info on Dwm.exe?

  Click here-> http://www.howtogeek.com/howto/windows-vista/what-is-dwmexe-and-why-is-it-running/

• HP Pavilion x 360 n014na: HP Pavilion x 360 n014na touch screen not working not not after installing Windows 8.1

  Please help, I'm desperate.  I searched for weeks without any solution.  I have a HP Pavilion x 360 n014na, when I bought it I installed Linux immediately and have been using it this way without problem.

  However, I decided that I wanted to go back to 8.1 for Windows as the main operating system.  I was not able to make a USB recovery in time when I bought the laptop, so I used a legal copy obtained directly from Microsoft.  It has detected my BIOS on the product key and activated correctly, all devices work.   Except the touchscreen unresponsive.

  I went to the support page for my machine model, downloaded and updated all the drivers.  There is NO drivers for the touch screen.  I contacted Microsoft, the drivers are provided by HP and they have not.

  I have seen that others complain and no resolution, just a pointer to a page for Windows 8 (not 8.1) with outdated information.  It is NOT a hardware problem.  It IS a driver problem, IE. There is no driver available anywhere.  I am not a novice, I have worked with computers professionally for decades.

  Need help please, I just need a link to the driver, not a page with obsolete or non-applicable information.

  No, no.  Having to purchase replacement media is not a solution.  I said I got a legal copy of the Microsoft Windows Installer, I have a product key integrated in the BIOS.  I won't spend more money for something that I own.

  As it is a common complaint, here's what I did:

  The solution was to check the HP drivers for I2C and GPIO are present and loaded correctly, he will be seen in the device under "Human Interface devices" Manager  They appear originally HID-compliant touch screen driver, get these right and the touchscreen should work after a reboot.  I had to install both times that something must have gone wrong the first time.

• touch screen not working not not after installing windows 8

  After my first installation of windows 8, there were a lot of conflicts and the shutdowns. Windows suggested another installation I did and now it works fine. However, my touch screen doesn't work. Is there a set of drivers that I can download to make it work again? This is the 64 bit version of windows 8

  Yes. This is a HP support document that shows how to get your touch screen working again.

  http://support.HP.com/us-en/document/c03488148

  You hardware is supported by two points.

  The driver that you are probably interested in is avaialble from the Windows Catalog, find the driver named "NextWindow - entry - Voltron NextWindow touch screen", version 3.1.6.0 and made for Windows 7, Windows Consumer Preview (size 27.6 MB) products.

• Blue error screen 0x0000007B in Windows XP after installing KB977165 (MS10-015 - February 2010)

  I updated 11 windows xp updates today from Microsoft.com and restarted my pc as it was asked to. (Certainly there was absolutely NO CHANGE in my installation of software or hardware apart from this updates)

  Therefore, Windows cannot restart once again! It stops at the blue screen with the following message:
  
  A problem has been detected and windows has shut down to prevent damage to your computer.

  PAGE_FAULT_IN_NONPAGED_AREA
  
  Technical information:

  STOP: 0 X 00000050 (0 X 80097004, 0 X 00000000, 0X00000001, 0 X 80515103).
  
  I tried all sorts of relaunch option namely mode security etc.  but all comes down to the blue screen.

  I hope that Microsoft technical support has an answer on how to solve this problem.

  Please answer if someone has an answer.

  Thank you

  Hi all

  I wanted to post a link to the Blog of the MSRC team that deals with this particular situation.

  This is the best place to go for updates on the issue discussed in this thread.

  http://blogs.technet.com/MSRC/

  Thank you all for the great discussion, I will certainly update the thread that more information will be available.

  Thank you, Kevin

• HP laptop - 14-ac014tx: screen brightness will not work after installing window 10

  I was updating my computer to window window 10 8.1

  But I found that my screen brightnees do not work neither low nor high

  

  

  In addition, my touch of brightness of screen keyboard (F2 & F3) also does not work

  I have no idea how to fix this

  It make me very disappointed because of, I bought the computer in less than 6 months.

  If someone who knew what happens on my computer please help me, it really make me disadvantages

  Hi @weiwei17,
   
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer laptop 14-ac014tx HP and questions with your upgrade to Windows 10. Try to use the Windows Update Troubleshooter to fix the problem.

  Here is a document that shows how update the drivers that do not work correctly with Windows 10.

  HP has worked closely with Microsoft on developing for Windows 10. Currently there is no driver available for your system. You can try and check at a later date, because I see new drivers all the time.

  Here is a link to the HP Support Assistant, if you need it. Simply download and run the application and it will help with the software and drivers on your system that may need updating.

  Thank you.

• mini iPad screen freezes and close Web pages

  Recently, my iPod mini has been the screen freezes while on various Internet sites, and I was also watching a Web site when the Web page is suddenly closed and I am struck to the homescreen (which displays the grid of the app).  When the screen freezes, I have to do a hard reboot because the iPod does respond to any stimuli.  Freeze the screen became much worse after the 9.3.3 iOS and iOS 9.3.4, closing only started after that, the newest Web page updated.

  Does anyone else have this problem?

  Try resetting Safari. Close Safari completely from the window of the selector app by double clicking the Home button and slide up the preview pane of Safari until it disappears from the display. Then go to settings > Safari > clear the history and data from the Web site. Then restart the unit.