HP Envy 4500-cannot print in COLOR and do not give me an option. ONLY black and white shows option

My test page for the HP Envy 4500 comes out beautifully with vibrant colors and without streaks.

I can also print other devices with color.

Not connected directly to my computer, I have no options to print in color.  Photos, web pages, PDF files all print in B & W.

The other forum posts which give instructions to get out the cartridges do not solve the problem.

I am printing from an OSX and I have genuine HP cartridges.

If I unplug the USB printer and try to print wireless, it still doesn't print in color well can we of our two phones (ios and android).

Help, please.

I uninstalled everything and him reinstalled the HP Envy 4500 driver out of the site.  Now, it will be printed in color of all programs.

Hope this helps someone

Tags: HP Printers

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