HP Envy 4500: Cannot print the error message

I just replaced the black cartridge of the moment on my 4500 and the printer will not print. I get the error message is - cannot print. Visit www.hpinstantink. Com for info. I did that but it's impossible to find useful info! Help, please!

Hi @clairerobinson6.

Welcome to the Forums of HP's Support. I understand that your printer does not print and directs you to instant ink site. I would like to help.

The printer is in the instant the ink program. He receives this error for two reasons. The printer has not been able to connect to the servers of HP ink level controls or the number of pages in a long time, or there is a bill pending. Normally when you sign in to your instant account of ink there is an opinion on the matter. If you do not see a notification, try to reach out to the instant the ink Department.

You can send them a tweet directly from your instant ink account, or use this link to find the appropriate phone number.

If you have any questions, or if this does not resolve the problem, let me know.
If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

Tags: HP Printers

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