HP ENVY 4500: Gray background

I am printing from InDesign and get a gray background on my pages. I replaced the ink cartridges, clean the printer, and it comes out with a white background. I print my InDesign page, and it always comes out with a gray background of 4 colors. HELP, PLEASE!

Hello @DBooth,

Thank you for showing your interest in the HP Forums! I see that you have problems when printing only In Design. The background prints with 4 colors of gray. I want to help you.

I'm not familiar with this third-party software, but I met the following information to check these settings to see if they could help:

Go to printing, color management, simulate paper color and uncheck the box.

Make sure that the printer is not set to the evidence.

If you have any other questions, contact the manufacturer of the software.

I would like to know if these measures worked for you. You can select the 'accept as Solution' and the 'Thumbs Up' buttons, which will help us and others see that we have the answers! Good luck!

Tags: HP Printers

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