HP Envy 4500: HP Envy 4500 - photo print half off the page. Print very well.

All of a sudden, my HP Envy 4500 failed to print all the images; documents continue to print OK.  For photos, the printer acts like it's works fine to start, but print only about half of the photo on the paper - it seeks to print the rest on the back of the photo a lot of ink rollers...

Research forums, this is the EXACT problem I have:

http://h30434.www3.HP.com/T5/inkjet-printing/HP-envy-4500-prints-only-half-of-the-photo/TD-p/3781222

I have uninstalled/reinstalled drivers, try to print from a different computer, laptop and even tried what was suggested in the post above - to copy a picture of the scanner on the printer itself.  Who printed still only half of the picture...

The consensus from the link above was a hardware problem.  My printer is no longer under warranty, so unless there is another thing I can try I will buy a new printer.   This one isn't worth it for me to pay to ship somewhere to remedy.

Any last suggestions until I have this gift to local traffic (with a note that it only prints documents)?

Hi @JPotter,

You can contact HP customer care to find out what service or the recovery options are available. Check the model number and the form to receive a file number for faster assistance.

Thank you!

Tags: HP Printers

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