HP Envy 4500: HP Envy 4500 with photo paper problems

Similar Questions

• Printing with photo paper problems

  My 5510 prints fine when ordinary A4 paper using as a test. However when I use photo paper, without changing the settings, it only prints part of the image and leaves a wide empty area across the full page. I use Photoshop 6.

  Hi Helen,

  I recommend to download and install an update of the firmware for your printer.  Here is the link for the update.

  Click here  Let me know if it helps.

• Want to 4500 All in One Printer: Envy 4500 and Photo paper

  Recently, I tried to use my 4500 want to print photographs, using HP Premium Plus Photo paper. Each attempted printing resulted in the printer telling me that there is a paper jam. I would open it upwards, remove the paper (which has never been really stuck - just looks like he started getting into the printer and stopped) and try again... Paper jam. I don't have the paper in the tray - went out my plain paper. I am able to print correctly on plain paper, but it won't take photo paper. Any ideas on how to solve this problem?

  Hi @kpdevlin,

  Welcome to the Forums of HP Support!

  I see you are trying to print a picture on your craving 4500 All in One Printer and it keeps blocking. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Looks like there could be a problem with the rolls of paper, print settings, or the paper tray.

  Please work your way through this guide to see if you can solve the problem, a 'Paper jam' error on HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  You have a photo that you can try to make a copy of, as a test? It would be to help eliminate the printing as the cause.

  Please make sure that the paper type/quality settings are correct, for more information, please see this guide. HP ENVY 4500, printer Deskjet 3540 - change the Mac OS X print settings.

  In addition, if you have access to a Windows computer running Windows 8.1 or earlier, it is an update of the firmware available for your printer. HP Envy 4500 series firmware upgrade to improve the performance of the printer.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP C309g: Problems printing with photo paper and not A4 paper

  My HP 309 g perfectly print a picture on A4 paper without flaws. However, whenever it prints the exact image even on HP Premium Plus photo paper, the colors are weird - not black, but the yellow blues and roses. I removed the print head and carefully cleaned and aligned the printer nothing helps. Verification of diagnosis HP shows no failure at all. The obvious flaw must be with the photo paper, but I am not convinced that this is the real problem. Can someone help with this really weird problem please?

  Hi @Quackers,

  Welcome to the HP Forums!

  I'm happy to help with your PS C309g

  I would normally be with you that photo paper would be at fault, but as HP paper, it should be good. I realize, this may be irrelevant, but make sure that you load the face of photo paper (print side) down so that it prints on the right side of the paper.

  If you load it properly however, which I am sure you are, I suggest that you try the steps in this document to solve the problems of quality Print to the HP Photosmart Premium all-in-One Printer Series (C309) .

  Let me know how things are going for you!

  Happy holidays!

• Trouble with photo paper

  I bought some HP advanced photo paper 10 x 15 250 g/m2.  Paper stuck in the rollers at the back of the printer when I try to print photos.  I used the older paper and this problem does not occur. Is this new advanced the paper thinking too much for my Photosmart C4780 old?

  Hi, the max is 236 GSM.

• Problem with automatic charger when printing with photo paper

  Hello

  Printing is fine EXCEPT when I try to print photos on paper HP Advanced.  I set it up to print several photos of different size on 8 1/2 x 11 via a software program.  I've never had a problem in the past.  Paper just sits there and do not feed, and finally pushes through with nothing printed.  Or if I push forward to get through, it is not aligned correctly as don't feed properly in order not to print the part of photos.  If all goes well, I'm explaining this to as you can understand the problem.

  Basically, there is a problem automatically feeding paper photo, even if I use high-quality paper.

  Can someone help, please?

  HP Photosmart C4795

  HP Presario Desktop, Windows XP SP3

  Thank you

  Gail

  You change the paper type in the print settings to reflect the paper chosen for the print job? Pages 22 - 23 has this process listed in the user manual if one any showing this post wants to look.

  I reset the printer, clean the rollers, check the print settings. This document here describes the steps to follow. I know that you do not get a hard copy of the error message, but the steps are the same for your problem to feed paper. I hope this helps.

• How to remove the photo paper, which was introduced in upside down.

  Accidentally supplied with photo paper backwards. There is no paper jam. How can I remove the paper?

  Hi Bob. Have developed to the point that you can shoot on the edge of the photo out with minimal force tray and then put the paper above picture!

  Thank you for your e-mail.

  Alison

• D110A Photo paper jam

  We use the D110 primarily to print photos for use by an artist.  Hardware: iMac with OS 10.9. Recently installed ver 3.3 driver. The printer now blocks with photo paper, 230gsm (Staples) who is 11mil, when you use the HP Advanced Photo paper setting. The performance of the printer are unusual. The first sheet feeds quickly through without printing. The second sheet begin feeding, then with the grinding of gears, reverse the paper stops. The HP support recommended procedures paper jam not helped

  Hey @JoeTully,

  Please get back to me regarding this photo paper feeding issue. I am very pleased to hear that the copy has worked well for you. So, at this point, we know that this is not a problem of printer hardware.

  I looked liked what you said about compatibility on Mac OS X 10.9 HP print driver. In further investigation, I found that the drivers of HP printer for printer HP Photosmart e-All-in-One - D110a on Mac OS X 10.9 are pilots Apple update because of the age of the printer. Apple updated drivers are from HP. Therefore, by reinstalling your printer the latest version of the driver should be automatically installed.

  Because I know at this point that something on your Mac is at the origin of the conflict, I will you travel a certain standard Mac troubleshooting steps to get this reinstalled product and make sure that you use the latest drivers available for your product.

  If you use the printer via a USB cable connection, please unplug this cable now.

  Step 1: Uninstall the drivers and software:

  1. From the desktop, double-click the Macintosh HD icon.

• 4500 HP Envy Photo printing problem - out with a look of sepia tone

  Hello

  I recently installed a HP Envy 4500 printer and have problems printing of photos on my iPhone 5 (ios 7.1.2).

  When I print from my camera pictures come out in a sepia tone color scheme.

  I tried with 2 different pictures and the results were the same.

  I printed from my PC and the color was on the spot.

  A way to solve this problem?

  Thank you

  Hello Talkoon,

  Welcome to the Forums of HP Support!

  I understand that photos of the iPhone printing are not the same color scheme when the photo is printed from the computer.

  Try printing the HP ePrint App photo and let me know what is the result.

  Kind regards

• HP envy 4500: color photo printable

  I am trying to print a picture on paper glossy 4 x 6. I get a message that the minimum margins are not fulfilled and it will not print my picture. I searched HP for more information but can't find anything on this problem. Can anyone help?

  Rhody81

  Hi @rhody81,

  Welcome to the Forums of HP Support!

  I see that you are unable to print photos of 4 x 6 with your HP ENVY 4500 e-all-in-one printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you get an error message. The error message indicates that the image is trying to print within the margins of the printer preset.

  Please, try the steps in these guides:

  • Print Photos stored on your computer (Windows)
  •  Change the print settings (Windows)

  Load photo paper

  1. make sure that the paper tray is open.

  2. slide the width guides to the paper to all open.

  3. remove all paper from the tray to paper and then load the photo paper with the side to be printed on the bottom.

  4. press the photo paper in the printer until they stop.

  5. slide the width guides to the paper firmly against the edge of the photo paper.

  To print a photo on photo paper

  1. on the file menu in your software, click on print.

  2. make sure that your printer is selected.

  3. click on the button that opens the Properties dialog box. Depending on your software application, this button can be called properties, Options, configure the printer, printer, printer, or preferences.

  4. Select the appropriate options.

  ● On the Layout tab, select the orientation to Portrait or landscape.

  ● on the paper/quality tab, select the paper type appropriate media drop-down list in the area of selection of the status bar and select the print quality in the quality settings area.

  ● Click Advanced to select the appropriate paper size from the paper size drop-down list.

  NOTE: For maximum dpi resolution, go to the paper/quality tab, select Photo paper in the media drop-down list, and then select Best quality settings area. Then, click on the Advanced button and select Yes in the print in the drop-down list DPI Max. If you want to print the max DPI in grayscale, select high quality grayscale printing in grayscale in the drop-down list.

  5. click on OK to return to the Properties dialog box.

  6. click OK and then click on print or OK in the print dialog box.

  NOTE: When printing over, remove unused paper from the tray paper. Store photo paper so it does not start to curl, which could reduce the quality of your print.

  14 Chapter 3 Print ENW

  Source

  Supported paper formats

  Type of paper

• 4500 envy: Envy 4500 will not be printed on photo paper

  I have a 4500 Envy will be printed on plain paper but as soon as I load photo paper it will not print on it.  I tried different manufacturing of paper and he'll come, but then just smears on the back with nothing on thr front while others, he just tells me to load paper.

  Hi @JimMackie,

  Please try these steps and getting back to me.

  Because the printer does not have the paper, I would recommend to try the steps listed in the document below. You can start to "Solution 2: adjust paper settings in the print driver.

  A Message appears "Out of paper" for HP ENVY 4500 and Deskjet Ink Advantage 3540 e - all-in - One Printer Series "

  If you arrive at "Solution 4: service of the printer", then I would recommend contact you HP.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP envy 4500 will not be printed on photo paper

  I use HP photo paper and it crashes every time.  He acts like he feels but nothing is generated on paper.  I can print photos on plain paper and it works.

  Hey @Mamadee6,

  I'm sorry to hear that the update of the firmware is also a failure for you. Make sure that you have not any "paper" or "paper jam" message on the screen when you try to send the firmware. If all goes well on the printer when you try to send the firmware, it sounds like something may be altered in your printers of programming.

  At this point, I will send you a private message with a special printer resets in it. I suggest that you check your private messages and cross the reset, I'll provide you with. After you run the reset don't forget to display the result of zeroing in this thread and not in the private message that our troubleshooting steps may be useful to other users of the Forums of HP's Support.

  Good luck!

• HP Envy 7640: Printing photos

  I am trying to print photos using the main tray with plain paper and it will not be printed.  He tells me to load paper into the photo tray.  I've tried which as well and it still does not.  But I want to print from the main tray.

  Hi @TRG8,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP ENVY 7640 e-all-in-one printer with a Windows XP computer and you were trying to print photos from the main tray on plain paper, but the software tells you to load paper into the photo tray, which you did, but it still does not work. I would like to help with that.

  It looks like a problem of printer settings as perhaps you do not have the main tray selected as the input source, but try to download and run the HP print and Scan Doctor to see if everything is OK with the drivers and the software of the printer.

  If the HP print and Scan Doctor detects no problem, it is perhaps a matter of settings. Here is a document of support that can help ensure the setting of the impression are set the way you need them - Print Photos. On the Paper Type/quality tab, that you want to make sure that the main tray is selected as the Paper Source, or Photo tray if you want to print on photo paper.

  Please let me know if that solves the problem, or if you need assistance.

• HP ENVY 4504: Micron WILL NOT GO BY PRINTER KODAK PREMIUM PHOTO PAPER 280 x240GM

  My HP ENVY 4504 printer will not feed Kodak premium photo paper 240 gms through

  Hello

  First if you please the way you load photo first papers. Have you tried HP papers with the same thickness? Please check your loading process using the following Manual:

  http://h10032.www1.HP.com/CTG/manual/c03784120.PDF

  Kind regards.

• HP Envy 5540: Photo paper will not be printed

  Just got this HP Envy 5540, and when I try to print a photo of 6 x 4 from the drawer special 6 x 4 photo, it shows just a printing 6 x 4 on the main under tray A4 size paper.

  What is the point of this special photo print bed if she does not?

  I tried to change the default paper size in the "set preferences" section in the HP Envy 5540 software but it makes no difference, it still shows from the main A4 size paper tray.

  Hello!
  Welcome to the HP community @pboo,

  I noticed your post about the problem you are having with photo printing 4 x 6 inch photo paper, to your craving 5540, and I wanted to stop sharing my own suggestions.

  1. run the print and scan the doctor for Windows in order to solve printer problems

  2. Uninstall and reinstall the printer if the first stage did not help. Run it set printer to install the Printer Wizard.

  3. try to print from different programs.

  Also here is a guide to help the printing: Printing Photos

  If you have trouble, let me know and I'll do my best to help.

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Best wishes