HP ENVY 4500: Print status but not printing

Similar Questions

• 4500 envy: Envy 4500 printer not

  So my Envy 4500 printer worked very well on the network for more than a year, but last week we had our wifi router change and since it does not print. Well, it prints, but you must put the printer off, then put it back and it will print only the first document in the queue (it will not print, you must do the same thing) I tried to make my pc and it says that "a document in the queue block printing" or something like that and it removes the document but if you try to reprint it does the same thing thing. It's really annoying to toggle the printer for each document... Thank you

  Hello
  
  Thank you for using the forum. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP Envy 4500: Printer says it has solid network connection, but cannot connect to the internet

  So I have not been able to use my printer wireless lately, so I decided to check if it was connected to my wireless network. It is; I checked, re-connected and checked several times. So I decided to reactivate my web services. I have them turned off, and now whenever I press the button on the printer ePrint, it says connection for a really long time and then displays the message in the sense of "the printer cannot connect to the server. Check the internet connection and proxy settings.

  I have re-connected the printer to my wireless network, I checked that if I use a proxy server (I'm not), I used the HP print and Scan Doctor - just, it won't just matter what I do.

  All I can think about is the fact that I have recently purchsed a new router, but says that its connected which is what really stem me.

  This printer makes me crazy - please help

  Hi @mastersword64,

  Welcome to the HP community!

  I hope you have a pleasant experience with us.

  I want to help you with the connection error, you get on your e-all-in-one of HP ENVY 4500 printer when you try to enable web services.

  Here are some steps, I suggest trying to get your web services up and running it again:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser on your computer.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select network address (IP)

  6. Select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply. You can get a warning simply select OK.

  Please reply to let me know if these steps resolve your issue.

  Good luck!

  

• My toshiba laptop will not connect to my HP Envy 4500 printer

  Recently, I tried to connect my Toshiba laptop running Windows 8, wireless on my HP Envy 4500 printer. I am trying to scan something on my laptop, I did with the printer before. I have the remote app, and I have connected to the network the printer wireless displays in the wifi of my computer. However, when you try to get the printer to scan, using the option on the printer screen, it says that no device is connected, and to ensure that the software has been installed and this scan to pc has been activated. I opened the application on my laptop, in hopes of getting better results using what it was, but he told me that the printer is offline, if it was obviously on. I'm not entirely sure why the printer doesn't recognize my laptop, even if my laptop recognizes. I spent nearly two hours, disconnection and reconnection, as well as the printer off about three times. I'm about to uninstall the application and try to reinstall, but I'm questioning that results will be better.

  I don't see any other way to solve this problem, because there is no USB port to connect a USB cable don't, like myprevious printer and wonder if it is my laptop, not the printer, which is faulty. It works for printing, when it comes to other devices in my house, but I had problems same impression with my Toshiba before. I tried only with another scanning device: a desktop HP Pavilion Media Center TV PC computer. I'm starting to think that the scanner is broken to only other reognizing products HP and ask any advice to fix this problem.

  Hi AMakkei,

  Welcome to the HP Forums!

  I understand that you can't scan with your Envy HP 4500 to your laptop Windows 8, and I'm happy to help you with this problem of connection!

  To get help, I'll need to know the following information:

  • If the printer is capable of making copies of itself.
  • If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try go through this guide. A computer"not found" or a Message appears "connection error" during the scanningand let me know what happens!

  I hope to hear from you and have a nice day!

• HP Envy 4500: print pdf with no. margin in adobe reader

  Hi, good evening:

  I use a Microsoft XP and HP Envy 4500 printer:

  I'm trying since this morning to print a PDF with no. margin in adobe reader. When I select 'Print' (inside Adobe Reader) in the printer option, I selected the printer HP Evny 4500, and inside its options, I chose printi without margins. (picture 1 of seee)

  

  But I also need to change the default margin software adobe reader in order to remove the margin, but I can not change, software adobe reader have to a margin default that I can't "delete" (see picture 2)

  

  P.D.: I use adobe reader version 11, where there is no button "borderless printing.

  Help me please...

  Hey @Helen23,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I see that you encounter some problems with the removal of the margins when printing a PDF file on your PC Windows XP of Adobe Reader your urge to 4500. I can help you with that.

  To give us an idea of what the issue may be what we will do is to create a document in Word Pad and see if we can remove the margins before printing. If you can print without margins to Win Pad, then it means that Adobe Reader is something to print on your computer settings. If this is the case then I uninstall all software from 4500 desire on your computer, uninstall Adobe Reader and then reinstall Adobe Reader software and our drivers. You can download our drivers by clicking on this link.

  If you are unable to change the margin settings in Adobe then then I would contact Adobe for support.

  I hope that helps you print your PDF documents and I hope you have a great weekend!

  If this resolve that your problem then please let others know by clicking on accept as Solution on my post.

  If you appreciate my help, click the icon below my post thumbs up.

• HP Envy 4500: HP Envy 4500 printer problem

  I have a HP Envy 4500 printer which has worked very well for a while. Recently I converted to NBN with a new router and well that the laptop has had no problem with the printer connectitivity. The printer works fine for about 10 days, then do not print. When I use the doctor of printing & scanning HP he passes through the "fix" and finally confirmed that it will be printed internally, but must be uninstalled and installed again. I did it and it installs ok then, (I use the download to be installed on the HP site) and it prints ok again for a while.

  I use the wifi for the laptop and the printer, and even still have the printer close to the router, the printer will print after 10 days. The printer wifi appears connected correctly.

  Why it works for ten days and then do not print unless I uninstall the printer and reinstall?

  Hello

  Thank you for using the forum.

  Have you tried to see if the IP address of the printer has changed whenyou can not print?

  You go to the front panel and press the 'Wireless', and it will display the IP address.

  Now go to the PC > start > all programs (or all apps to win 10) > HP > HP4500 > IP update

  Run small applications and compare if the IP address on your printer software is the same as on the printer.

  If this isn't the case, it is the reason why it can not print!

  Look at this video, he shows how to create a static IP address, there is a part of the video at the end that uses the "update IP address" address verification tool that has been described above.

  Creating a static IP address by using EWS

  https://goo.GL/m4hexn

  Update the IP address is at 01:41

  You may consider to change the address of your printer to Static if it is what the cause of your problem.

  Let us know.

  Thank you.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• Envy 4500: Printer security

  Hi, I miraculously got my printer to work, but I can't for the life of understand me how to configure a password for security. I tried to go to the 'Wireless', went through the whole process and protected Wifi. I managed, but when I tried to print with my iPad, it does not require to type me my password wireless. Am I missing something?

  Yes the envy 4500 print USB charge. Just go out and buy a printer USB cable, not just a USB cable, a USB printer cable.

  http://www.Amazon.com/MediaBridge-USB-2-0-high-speed-gold-plated/DP/B001MSU1HG/ref=sr_1_1?ie=UTF8&QID=1433204809&SR=8-1&keywords=USB+to+printer+cable

• HP Envy 4500 printer all in one

  My Hp Envy 4500 printer all-in-one lights up not down IT. If I unplug the power cord, then plug it back it then the printer lights for about 14 seconds and then turns off.  Any ideas?

  Open the link: www.hp.com/contacthp/
  Enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  A file number and phone number will be displayed.

• HP Envy 4500 printer will we ' print half picture

  I bought a HP Envy 4500 printer today and I have problems printing, sending that one to the printer prints a little less than half page and then comes up with an error message saying cannot send the job "jobname" printer.

  I'm under Win 8 64 bit

  configuration wireless printer (impossible to hard wire this unit)

  Tried the plain paper and photo paper

  To update printer firmware

  PC software update

  Tried both options for "print after winding" or "paper imidiedtly".

  Tried to reduce the file size of photos (of 5.5 mb 2.2 MB)

  Tried 3 other images that are much smaller in size

  HP Print doctor says everything is fine

  I ran so many tests, now I am running low on ink and I've only got the thing 4 hours ago.

  Well, it worked for two runs and then started doing it again. I managed to find the problem for anyone who bought this printer and is having the same problem I try the following...

  Unplug the power cable

  Unplug the USB cable (if used on USB)

  Remove the CD from your PC (if it was)

  Then, uninstall all HP software.

  Zone the printer, then take it back to the shop, you got him, of if it's something like the place I got mine since the after you explain the question the person will say just "yeh sure no problem" without even checking to see if there is a fault.

  The person I spoke showed me a nice Epson printer taking after 5 minutes the connection and installation of discs worked the first time!

• HP envy 4500 prints not windows 8. Think that it prints, but it doesn't.

  I'm trying to print from my Toshiba laptop running Windows 8 for my HP Envy 4500 wireless. Worked very well for my ipad, worked very well for my desktop and laptop computers running Windows 7. I've uninstalled and reinstalled the driver of printer 5 times. Printer is recognized, has an IP address and print an internal test page. When I print to it from my machine Windows 8, the file goes into the queue, gets a port and then disappears as if it was printed. Nothing prints. Please help, it's SO frustrating.

  Hello

  I understand that you have done the process several times, and I definitely understand how that can be frustrating. I was wondering if you tried HP printer installation wizard to reinstall because it can often install things missing if this is the case here. If you have not tried, but I would like if you could try now and we can go from there if the problem persists. Thank you!

• ENVY 4500: HP ENVY 4500 prints blank pages of my e-mail, but ok with PDF etc.

  I have a laptop HP with MS Vista and an HP ENVY 4500 connected wireless printer.  He has been working for some time until recently.

  The problem I have is that I can't print my emails.  I use Orange email from their web server.  The laptop communicates with the printer and produced by a blank page.

  I can print a PDF document and a test print also works with success.  I can print emails from another laptop, which suggests that the problem is in my HP laptop.

  I deleted the system printer and not reinstalled successfully or no available.  I have checked all the settings and can't see anything untoward.

  Because he was working until I feel that it is something simple (is there such a beast with computers?), but for the life of me, I can't it.

  Suggestions, please?

  Sorry for the delay to return to you.

  I used Internet Explorer instead of Firefox and everything was fine.  Now I can print emails and web pages print settings, so the problem is with the browser.  I intend to uninstall Firefox and reinstall as it's probably the fastest way to solve the problem.

  Thank you very much for the advice on where I was printing of.  In my long list of things to check who is the one that was missing.  All the boxes are ticked now.  Ta!

  Concerning

• HP Envy 4500: Mac running El Capitan will not recognize the HP Envy 4500 printer more

  Last week I was able to print to my HP Envy 4500 to my MacBook Air and MacBook Pro, both running El Capitan.  However, when I went to print today, no computer cannot find my printer.

  I tried everything I found on these forums of discussion... the network reset, feeding all turned off, turning off iPv6, etc. anything.

  I have a USB cord used to print today and when I went in the connected USB printer utility, I could select Configure the wireless, but again, make the message: not accessible device.  It notes the wireless network, the settings were downloaded successfully on my device, however, your Mac could not locate the device on the network.   My Mac is both connected to the same wireless network.

  Help!

  Hello

  I restart your Mac and try the above steps again - if it does not prove successful, I then reboot your router and repeat the steps.

• want to 4500: HP envy 4500 print only not with the iMac

  I have a 4500 desire connected to a new imac. When I send documents to the printer and check the print queue, it says it has connected to the printer and print, but nothing happens. Any idea what's going on?

  Hey @pollagma,

  Welcome to the Forum from HP Support.

  I understand that you are unable to print from Mac with your HP ENVY 4500 e-all-in-one printer. I would like to help.

  I recommend you try the following steps:

  1. Uninstall the printer - click here for instructions.
  2. Fix permissions of the disc on your Mac - click here for instructions.
  3. Once you have finished running the utility above, restart your computer.
  4. Finally, click here to reinstall your printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• All-in-one HP Envy 4500: printing a Web page

  The procedure to print a web page has changed all of a sudden.

  Until today, it's simple. I clicked on the print icon in the bookmarks bar. This launches the print dialog box. I then clicked on 'Préférences' to select the print quality and finally on 'print '.

  Today, I wanted to print confrmation of a command line. When I click on anything that is in the print dialog box, another window open.

  I managed to select my printer, but when I clicked 'Print' nothing happened. In addition, I could not any setting beyond the number of copies and if you want to print on one or both faces. What is going on?

  Hi @hbf1842,

  What is the new name of the printer now listed as default printer in devices and printers? (Like 4500 or class envy 4500)

  If the class driver is installed, it would be a preinstalled Windows driver and it should not the automatic option to duplex. You will need to remove and add the urge to 4500.

  If you still experience problems, uninstall and reinstall the printer software again.

  • Uninstalling the software of the printer (Windows).
  • HP ENVY 4500 e-all-in-One Printer series full feature software and drivers.

  The HPePrint driver is automatically installed with Windows 8. Just make sure that it is not selected as the default printer in the future.

  Thank you!