HP Envy 4500 printer will we ' print half picture

I bought a HP Envy 4500 printer today and I have problems printing, sending that one to the printer prints a little less than half page and then comes up with an error message saying cannot send the job "jobname" printer.

I'm under Win 8 64 bit

configuration wireless printer (impossible to hard wire this unit)

Tried the plain paper and photo paper

To update printer firmware

PC software update

Tried both options for "print after winding" or "paper imidiedtly".

Tried to reduce the file size of photos (of 5.5 mb 2.2 MB)

Tried 3 other images that are much smaller in size

HP Print doctor says everything is fine

I ran so many tests, now I am running low on ink and I've only got the thing 4 hours ago.

Well, it worked for two runs and then started doing it again. I managed to find the problem for anyone who bought this printer and is having the same problem I try the following...

Unplug the power cable

Unplug the USB cable (if used on USB)

Remove the CD from your PC (if it was)

Then, uninstall all HP software.

Zone the printer, then take it back to the shop, you got him, of if it's something like the place I got mine since the after you explain the question the person will say just "yeh sure no problem" without even checking to see if there is a fault.

The person I spoke showed me a nice Epson printer taking after 5 minutes the connection and installation of discs worked the first time!

Tags: HP Printers

Similar Questions

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    Welcome to the HP Forums!

    I understand that you can't scan with your Envy HP 4500 to your laptop Windows 8, and I'm happy to help you with this problem of connection!

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    In the meantime, please try go through this guide. A computer"not found" or a Message appears "connection error" during the scanningand let me know what happens!

    I hope to hear from you and have a nice day!

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    Welcome to the HP community!

    I hope you have a pleasant experience with us.

    I want to help you with the connection error, you get on your e-all-in-one of HP ENVY 4500 printer when you try to enable web services.

    Here are some steps, I suggest trying to get your web services up and running it again:

    Network Power Reset:

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    4 turn on your printer.

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