HP Envy 4500: scanner/copier

When I scan or copy - the scanner cuts about 1 inch of the document.   I need be able to scan/copy/print throughout a document from edge to edge.  This machine is not that?

I just bought the scanner/printer and I scanned the printed document as the instructions said.  Please don't ask me to re load drivers, etc..  The latest version of the driver is installed.

Hi @amyinlittleton,

Welcome to the HP Forums!

I understand that the scanner is cut to about 1 inch of the document. When scanning with your HP Envy printer 4500. I'm happy to help you in your analysis!

What is the size/type of paper you use? (for example. Letter 8.5 x 11, etc..)

When you place the page on the glass you want to make sure that the entire page is closer to the edge of the scanner that does not have the scanner bar (right side). If you have it on the scanner bar (left side), it could be the reason why you lose the 1 inch.

Hope this helps suggestion and hope to hear from you soon!

If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

Tags: HP Printers

Similar Questions

  • Want to 4500 all-in-one: Envy 4500 scanner on the internet

    At home, I have a HP Envy 4500 all-in-one printer / scanner. I can the documents sent by e-mail to hpepint and that works very well.

    But I'm at work in another city and you want to scan a document located on the 4500 feel like at home.

    Is it possible to scan a document on the internet?

    My phone app it won't unless it is connected to the same WiFi network as the printer.

    Ric

    Hello

    IAM afraid to said that the analysis can be done on the internet.

    The Mobile/PC device should be on the same network for the scan to occur.

  • HP Envy 4500 All in one printe: copy problems HP Envy 4500

    The printer works well, but I can't do on my envy of 4500 copies.  When I press the 'Start copy black' or 'Start copy color' nothing happens.  I just replaced two cartridges with HP ink cartridges.  The scanner doesn't work well anymore.

    Hello

    Such a most likely occurs as a result of a problem with the scanning hardware.

    Follow these steps to solve this:

    http://support.HP.com/us-en/document/c00587971

    If the product of the repairs are needed to fill this form to contact HP support, be sure to select your region by clicking on the country of change:

    https://support.HP.com/us-en/contact-HP/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876

    Shlomi

  • HP ENVY 4500: HP ENVY 4500 unrecognized as Scanner

    My Windows 10 computer recognizes my HP ENVY 4500 printer as a printer, but not as a scanner.

    The 10 app windows scan says it can't find a scanner.

    Scan in the HP printer Assistant button causes an error message: printer not found. But I can't use the print functions.

    I am connected by USB.

    It only started happening recently, perhaps for an upgrade of the software Windows 10.

    I just downloaded the most recent printer driver software, but this has not resolved.

    Help!

    Hello

    You can try scanning HP and Capture apps in HP AIO Remote?

    HP AiO Remote apps

    Follow these steps to get the applications (if it is not already installed):

    1. Go to the Windows store
    2. Search for "HP AiO Remote" apps
    3. Install the apps.
    4. Apps should detect your wireless printer, depending on the applications, there is a function "Scan."
    5. Click the Scan and it will direct allows you to download apps "Scan and capture.
    6. After installation, you should be able to scan.

    Hope that helps.

  • 4500 envy: Envy 4500 copy

    Hello

    Had my desire 4500 for 8 months with no probs, but this week it won't copy. It says it is and goes on copy but sticks there with the flow of progress bar, but nothing happens. I ran troubleshooting, I checked the paper and inks. I unplugged (it does not turn off) and put it back. Nothing works.

    Hello! Welcome to the HP community @M47hew,

    I came across your post on the questions to copy your craving 4500 is seen, and I wanted to tender hand with my suggestions.

    Click on the link below and try to update the firmware on the printer. Also make sure after a power reset, that main power is connected directly to a wall outlet to avoid power bars and surge protectors. If the error persists, contact HP to discuss a replacement for the printer or trade.

    Update to improve performance of the printer HP Envy 4500 series firmware

    Click on the thumb to below testify my help!
    Click on the "accept as Solution" if I'm you guide to a solution!

    Contact HP:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number appear

  • HP Envy 4500: Get error message scanner

    Here is the error I get:

    HP ENVY 4500 series-AirPrint is currently unavailable. Please check if it is connected and turned on, or try again later.

    What can be done to fix this?  macOS Sierra 10.12.1 is the operating system.

    Hello

    Thank you for using the HP Forums.

    You can try the following steps:

    Remove any existing HP or HP Easy Scan scanning application from the applications folder.
    Remove the HP or HP Easy Scan scanning by moving it to the trash, then empty the trash.

    Make sure that the latest version of the software is installed, use this link for your printer:

    http://support.HP.com/us-en/drivers/selfservice/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876#Z7_3054ICK0K8UDA0AQC11TA930C7

    Don't forget to install HP Easy Scan as well as the essential software!

    This example will show you how:

    software of Sierra to download and install macOS 10.12

    Additionally, make sure that your drivers are up-to-date

    > Click the Apple icon, select about this Mac and then press on software update
    > Click on Store in the menu bar, click reload the Page, click on update all the if a update is available.

    Hope that helps!

  • HP Envy 4500: Can't swipe Mac computers

    I am trying to scan something to my computer for school and it keeps send me errors.  I need to fix this ASAP!  My computer is a Mac OS X 10.11 El Capitan. My printer is a HP Envy 4500. It keeps giving me these errors.

    Scanner communication cannot be established. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image.

    and

    HP ENVY 4500 series is currently unavailable. Please check if it is connected and turned on, or try again later.

    He has turned on and connected to my computer and I downloaded the HP and HP Easy Scan utility.

    Hi @ufohouse,

    Thank you for joining the HP Forums!

    I saw your post about how you can not scan computer with your HP Envy 4500 on Mac OS X 10.11. And I'm happy to help you!

    How is the printer connected, wireless or USB?

    To confirm that the hardware of the printer is functional, you are able to make a copy with the glass of the scanner of the printer? Copy of Documents.

    What happens if you try to scan from Apple Image Capture?

    Figure: screenshot Image Apple

    1. Place the document or photo face down on the scanner glass, and then close the scanner cover.

      If your printer has an ADF (ADF), you can use it to scan multi-page documents at the same time. No pictures load in the ADF to not damage the photos and the printer.

    2. Open Finder , click OK in the menu bar, click Applications, and then double-click the Image Capture.

    3. Click on the name of your printer in the devices or shared list.

      NOTE:

      If that device software is not installed message appears when you select your printer, click on install, and then follow the instructions to complete the installation.

    4. Click on show details at the bottom of the screen.

      An overview of scanning opens, then change the following settings:

      • Scan Mode: select the scan bed or the automatic document feeder, depending on where you have loaded the original on the printer.

      • Type: scan as color, black and white, or optimized for text documents only.

      • Resolution: higher resolution produces better image quality using as many dots (pixels) per inch. A higher resolution increases the size of the analysis file. Use a higher resolution for scans with graphics or items that need to be the best details. If you scan a black and white text, higher resolution is not necessary.

      • Size: use a standard paper size, or select the use custom size option.

      • Scanning to: select the folder you want to save in analyses.

      • Name: type a name for the saved analysis file.

      • Format: select the type of file for analysis.

        NOTE:

        Select PDF or TIFF format, and then select the check box next to combine in a single document to save documents to multiple pages or multiple images in a single file. This feature is only available with these formats.

      • Image correction: click on the pop-up menu, and then select manual to display the color change options such as brightness and saturation.

    5. Click on scan.

      The scan records in the selected folder of the scanning to .

    Source: scan from a Mac (OS X).

    Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I hope hear from you soon!

  • HP 4500 ENVY: I have a HP ENVY 4500 and impossible to activate scan-to-computer.

    I'm unable to scan documents on my copier/printer/scanner. I did some troubleshooting by entering the IP address in my iPad that I was instructed to do and told me that the "scan-to-computer" function had been disabled. But I can't understand how to re-enable the feature "scan-to-computer". All other features of my HP ENVY 4500 work correctly; the scanner is the only thing that I can't go to work. When I try to scan anything that a message appears on the printer screen that says: NO COMPUTER FOUND Make the printer software is installed on your computer, and that "Scan to Computer" is selected.

    Hello

    Scanning to a computer from the front panel to scan to a computer with Windows or Mac OS X, not a Tablet as I understnd of your information.

    Since iPad you can scan by launching the scan from the HP AIO Printer Remote app, not the printer itself.

    You can follow these steps to scan from a mobile device:

    http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876/document/c02486319/

    Kind regards

    Shlomi

  • HP Envy 4500: HP Envy 4500 - photo print half off the page. Print very well.

    All of a sudden, my HP Envy 4500 failed to print all the images; documents continue to print OK.  For photos, the printer acts like it's works fine to start, but print only about half of the photo on the paper - it seeks to print the rest on the back of the photo a lot of ink rollers...

    Research forums, this is the EXACT problem I have:

    http://h30434.www3.HP.com/T5/inkjet-printing/HP-envy-4500-prints-only-half-of-the-photo/TD-p/3781222

    I have uninstalled/reinstalled drivers, try to print from a different computer, laptop and even tried what was suggested in the post above - to copy a picture of the scanner on the printer itself.  Who printed still only half of the picture...

    The consensus from the link above was a hardware problem.  My printer is no longer under warranty, so unless there is another thing I can try I will buy a new printer.   This one isn't worth it for me to pay to ship somewhere to remedy.

    Any last suggestions until I have this gift to local traffic (with a note that it only prints documents)?

    Hi @JPotter,

    You can contact HP customer care to find out what service or the recovery options are available. Check the model number and the form to receive a file number for faster assistance.

    Thank you!

  • HP 4500 Envy: Just installed my hp envy 4500, it won't scan in color when you use the pdf document.

    I just installed my hp envy 4500 with software updated and everything. When I scanned a page of letter United States using Documents with text preset (through the control panel of the printer or my mac using Hp scanning application) it comes out only in black and white. The only color work is if I use the 'General purpose' preset, but the resulting dimensions of the scan above the 8.5 x 11 format.

    Ive tried to see if I can change a mode in the settings of scanning... I saw this earlier post to troubleshoot: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Envy-4500-won-t-scan-pdf-in-color/td-p/3970...

    but these instructions correspond to my HP utitliy application since there is no 'blue triangle' or drop-down menu next to the Mode of my Scanner... as well as an option to choose the color.

    Help would be greatly appreciated!

    Hi @jnicolem

    From your description, it seems that you need to change your scan tasks. You can change the scan tasks by following the steps below.

    Follow the instructions below.

    • HP utility open from the dock.
  • HP Envy 4500 will not scan to the MacBook Air Yosemite 10.10.3

    My printer connects wirelessly with my MacBook to print. It seems perfectly fine copy.

    However, the scan will be get no MacBook computer a friend and scan to it and refuses to scan at mine. I tried printing via system preferences > printer and scanner, tried to remove my printer and add it again to the impression that tried to download drivers for Yosemite to find that the error in the application downloaded impression told me that airprint was not working and the scan could not be completed. On my printer, my computer was never seen on screen as one scan to. How to solve this problem?

    Hi @LSarah,

    Welcome to the HP Forums!

    I noticed that you cannot scan with your printer HP Envy 4500 on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue scan for you!

    Please, try the procedure described in this guide, connection error shows then scanand let me know what happens!

    I hope this helps!

    "Please click the Thumbs up icon below to thank me for having responded."

  • scanning with envy 4500

    I bought a HP Envy 4500 several months ago.  No problems at all with the copy /printing.  Went to use the Scan function for the first time yesterday and get an error message that the scanner and the computer are not connected. I tried to scan the front of the printer and the HP Photosmart software and still get the same message.  Other functions still work correctly.  Help!

    I finished chatting online with someone in support of HP for more than 2 hours.  RELOADED software of printer driver.  I was scanning with HP Photosmart Studio before I bought my new printer.  Now I'm scanning with HP Scan, which is located in the HP folder on my hard drive (not sure if it's still there or if he appeared with the new download).  I can easily transfer what I have scanned scanning HP Photosmart Studio in.  HP scanning works even better than Photosmart.

    Problem solved.

  • HP 4500 scanner is currently in use

    I have a series of e-all-in-one HP Envy 4500 and when I scan I revcieve the message error "scanner is currently in use.  Wait until your previous task is completed, and then try to scan the image. "However, I don't have another scan or printing in use.

    Hello

    Thank you for using the HP Forums. You can try the following:

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU

    Hope that helps.

  • ENVY 4500: Lack of scanning for HP ENVY 4500 software after reinstalling the laptop

    Dear support,

    I got a HP ENVY 4500, installed on a laptop with Windows 8.1 and the HP Software scanner worked fine.

    I have recently reinstalled the same laptop but with Windows 10 Pro: the printer works fine but the scanner software HP is not available! I can't use all the features of the printer this way...

    My question is: why the HP scanning software is not available for Windows 10 Pro? I used the original CD.

    Where can I download the (new) 10 Pro software for Windows?

    Please help me solve this problem.

    Kind regards

    Carmine

    Hi all

    now, I have solved my problem: I install the Windows 10 soft "HP Scan and capture" from the Microsoft Store and it works very well with HP ENVY 4500 printer / scanner!

    Concerning

    Carmine

  • Envy 4500: Envy 4500 ubuntu 15.04 compatibility?

    I am looking to buy a printer/scanner for my desktop Ubuntu 15.04 System.

    Hplip HP driver is available. Your desire 4500 (or 4504) multifunction printer/scanner, which are available in Perth will work with this system?

    Hello

    Want to 4500 has drivers for Ubuntu. You can visit the download page for the driver on the link below:

    http://support.HP.com/us-en/drivers/selfservice/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876#Z7_3054ICK0KGTE30AQO5O3KA30R1

    If I am an employee of HP, these messages are consistent with my knowledge and HP is not responsible.

    By clicking on the star of congratulations in the post helped you to say thanks.

    Please indicate the position that solved your problem as accepted Solution

Maybe you are looking for