HP Envy 4500 will not scan to the MacBook Air Yosemite 10.10.3

Similar Questions

• DeskJet 4500 will not scan to PDF

  My Deskjet 4500 G510g-m will not scan to PDF. The Solution Center does not show a scanning pane. Printing HP and Scan Doctor indicates that an update is required for the Cener Solution, however, the update link goes to an update to the Pro 8500 and the update will not be installed for this printer. The software has been installed from download the latest driver from the Web site. Uninstalled several times, including from the file bat of the cd. Printer is connected by USB to a Windows 7-64 bit computer.

  Hi spmekr,

  Welcome to the HP Forums!

  I noticed that your HP Officejet 4500 will not scan to PDF on Windows 7, and I am happy to help you with this problem of scanning!

  I recommend the following solutions:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Re-install using the printer HP install wizard for Windows.

  I hope this helps and thanks for posting!

• J6450 will not scan since the upgrade to snow leopard

  My J6450 will not scan since the upgrade to snow leopard. I can print fine but when I try and scan is says sorry, scanner could not be initialized (Scanner not found.)

  You scan the front of the unit?  The software included in Sl does not support that.  Also note the HP Scan Pro included in the 10.5 software will not work with 10.6.  The 10.5 software and delete the print queue.  Make sure your 10.6 is update 10.6.1 and go here to download and install the HP software for 10.6 and Setup for your J6540.  You should be able to scan after that.

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• 4500 envy: Envy 4500 will not work after ink change

  I changed the ink cartridge in my HP Envy 4500.  It prints the alignment fine page.  I put on the screen to scan and it repeat me that it is «forever» scanning until I have Cancel.  Then, it is stuck on cancel until I have force a stop down.    I'm ready to take a hammer to this printer.

  Hi @Paulaayn,

  Please go on the HP Forums! I'd be happy to let you save your craving for 4500 sledge-hammering.

  I understand your printer is stuck in a mode of scanning and based on your description, it seems that it is the alignment page that didn't scan. You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

  ↑ This is not limited to the Laserjet printers.

  I ask because I wonder if the printer does not have enough power to run the task. If you do not have the printer connected directly to a wall jack already, we will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in.

  Please let me know the results of your efforts, and I'll get back to you. Thank you.

• New HP Envy 4500 will not connect with my computer

  New HP printer shows blue light of connection with my wireless network but the printer connects with my computer (Windows 7 64-bit)

  I tried troubleshooting with doctor without success.  I thought about the restoration to the manufacturer's specifications. but worried about this procedure.

  Confused.

  Help please

  Adnilybrek28

  Welcome to the HP Forum.

  There is lots of useful information to the Web site of your printer.  In addition, the most important thing you can do is to install the full features software for your printer.  The installation process should help you with the login process.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open of printer drivers HP ENVY 4500 e-all-in-one
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good fix or workaround, click accept as Solution !

• 4500 envy: Envy 4500 will not be printed on photo paper

  I have a 4500 Envy will be printed on plain paper but as soon as I load photo paper it will not print on it.  I tried different manufacturing of paper and he'll come, but then just smears on the back with nothing on thr front while others, he just tells me to load paper.

  Hi @JimMackie,

  Please try these steps and getting back to me.

  Because the printer does not have the paper, I would recommend to try the steps listed in the document below. You can start to "Solution 2: adjust paper settings in the print driver.

  A Message appears "Out of paper" for HP ENVY 4500 and Deskjet Ink Advantage 3540 e - all-in - One Printer Series "

  If you arrive at "Solution 4: service of the printer", then I would recommend contact you HP.

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  I hope this helps.

  If this help will testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• HP Envy 4500: HP Envy 4500 will not work

  I get this message:

  Jam of transport

  The printer cartridges can not move.

  Open the cartridge access door, cleare any jammed paper or obstructions.

  Make sure that the ink cartridge levers are lowered & engaged,.

  The cartridges are stuck on the left side.  I brought the printer Staples where I bought it and nobody could find no obstruction.   He went from 90 days, but it's less than a year for the guarantee.

  HP does not seem to have an email address or phone number to call for this situation.   Just need to know if my desire to 4500 can be fixed for free under the guarantee.    It is the only place to contact.   I called the three digits as points of service and all three are not points of service.

  What should I do next?    Who should I contact?

  Thank you very much

  Terry Maloney

  Hello @Terry50,

  Welcome to the Forums of HP Support!

  I understand that you get a 'Transport Jam' error on the front panel of your HP ENVY 4500 e-all-in-one printer and troubleshooting with the - have made this material error with the store nothing helps. Right now, I want to point you in the right path of resolution.

  To begin, please can I you click here to review the troubleshooting steps to resolve this specific error condition. Please just review of Solution, and two and three solutionstatements. This includes all sub-steps under the listed Solutions. If all the steps have been made without success, the next step would be to replace the printer as the trolley is a non-replaceable element.

  If you need a replacement, I would recommend that you reach out to the Technical Support queue by phone.

  HP Technical Support can be reached at the: 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  Worldwide contact HP

  When you talk with the phone support agent, please let them know to make steps you completed your to try to solve this jam of transport as well as the results of these measures.

  I wish you good luck going forward with this!

• HP7520 all-in-one will not scan in the document

  I'm scanning very old recipe cards.  No matter how to activate the map, or when I put it on the screen, at least one edge is cut, including the automatic feeding system, which is my preference by train.  The cards are 3 x 5 or 4 x 6.  I can't find anywhere for this HP7520 the settings.

  Barbjth2,

  Welcome to the HP Forum.

  We know not if you want to scan in receipts in the form of images or text.

  Regardless of the end point, the following might help.

  With the complete installation of the software functionality for the printer and assuming a recent version of the Windows operating system, you should have the shortcut Wizard printer installed on your desktop.

  Double-click the Printer Wizard shortcut > scan a Document or Photo >

  Select Photo of Document OR file file (as you prefer) >

  This starts the process to create the sweep.

  On the side right of the menu, under the Scan size >

  Select, in the menu dropdown > any scanning area

  The rest of the selections can generally be left as default values, even if it's for you and your situation.

  • In order to ensure that the results meet your expectations, do not forget that the scan preview is CHECKED.

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  Click on accept as Solution when the answer is a good solution or workaround!

• C5550 will not scan with the new IMac

  New IMac, OS 10.8.5

  Fine printing

  Drivers loaded according to instructions

  Does not scan

  Error message on printer: scanning problem - try computer

  Error - cannot open the Scanner because of a problem

  Using the USB Port

  Help!

  Hello

  Have you tried one of the methods below according to the availabilities for the C5550?

  http://support.HP.com/us-en/document/c03550518

  Shlomi

• OJ4680 will not scan using the Solution Center. HP scan Diagnostic Utility reports error Twain

  Running XP Pro, photosmart Intalled worm 14 software.  Major problems. found a file system Windows corrupted & corrected, but I can't yet scan Solution Center.  Run the scan diagnostic utility HP reports a Twain error.

  The Twain component is not working properly because the product is used by another process.  Without this component, you cannot scan with the HP Solution Center software and some other applications.

  Is the Twain driver this isuse by another process and how to determine what I should do to fix this problem?

  I uninstalled, rubbed & reinstalled the software several times without any change in the results.  What can I do next?

  Thank you

  DWB

  Good question.  I never got a response.  I would only be able to help.  After having browsed the forum looking for answers, I found one with a reasonable solution.  Piece of HP printer and buy an Epson.

• iBooks will not synchronize to the MacBook Pro 10.11.2 pdf

  iBooks is synchronization new folders and collections that I do. It is the manual purchased based synchronization. It will not sync all manuals and techniques pdf I have on my iPhone 6 + is my MacBook Pro el Captain 10.11.2 running or my new iPad pro...?

  This seems to be a common problem - but there must be a solution or something I'm missing... Right?

  None of the pdf files are protected. Many are created on my Mac and placed in iBooks on my phone, e-mail or online.

  IVe tried itunes sync tunes - does nothing. Ive tried to convert iTunes library and only got all of my audio books books move over, which I didn't...

  Help... This really *... As I just upgraded my storage up to 1 TB so I can finish the icloud storage switch...

  Files PDF and EPUB no ibookstore sync via the cloud, you must copy or synchronize them everywhere where you want - only ibooks (while they are still in the store and you don't move countries) will potentially show in the cloud for redownloading on your other computers/devices.

  With the phone connected to iTunes on your Mac you have tried to do file > devices > transfer purchases? If they are not purchases of the iBookstore they should copy on iTunes on your Mac, and you can then do file > move books from iTunes in the iBooks of your Mac application - if you connect your iPad to the Mac, PDF files must then show on the "books" tab in iTunes to select and sync for her

• DeskJet HP3054A will not connect to the Mac running Yosemite

  The HP Deskjet 3054 lost connection for Mac.  Mac Airport utility assistance and the option WPS on the printer, the printer connects to the network, but when the countdown on the printer control panel reached about 15 seconds, he says "WPS Error" and the wifi of the printer is disabled.  Anyone know why the wifi the printer stops just before filling the countdown?

  Hello @3054AMacUser!

  I don't know what WiFi is turn off until you have completed the Setup, but I have another technique to get the printer on your network. I'm sure you know, a full pilot of features for the Mavericks is not available for your printer, or from the CD supplied with your printer from the HP website.  This document applies to the HP printers supported in versions of Mac OS X 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks) and 10.10 (Yosemite) with only drivers available via Apple Software Update.

  I can help you put the printer on your network wireless software. I use this method for iPads, iPhones and other devices that have no software.

  1. Restore default network settings on the printer by pressing the wireless button, by going to settings and then restore the default settings. The wireless button should start then flashes, this means that it is now in autowireless mode.
  2. To connect to the network that broadcasts the printer. It is usually HP-setup - 3054a and then a part of the MAC address, or a variant of the name of the printer. Always wireless light will blink on the printer at this stage, which is normal since it is not a real ad-hoc connection.
  3. Load up the built-in webserver (EWS) in the browser of your mobile device. The default IP for autowireless is 192.168.223.1.
  4. Go to the tab network along the top of the SAP.
  5. Click Setup wireless along the left side Assistant to start to set up the printer.

  

  You have now completed the configuration of wireless network, follow the next 3 steps to start printing.

  1. Blue wireless light will be solid, put the Mac on your network.
  2. Add the printer in system preferences.
  3. Print

  Please let me know if that solves the problem. I look forward to hear from you. If this resolves the issue, please make sure you click on the I accept as Solution button below so that others can see what has worked for you.

  Thank you.

• HP Photosmart 7510 not scan to computer (MacBook Air)

  Hello

  I have a HP Photosmart 7510 connected wireless to my home network and I can't select my computer when parsing the list for the computer on the printer.

  I use a MacBook Air with OS X 10.8.2

  I've updated all my drivers, reinstalled the software and disconnected/reconnected to the network several times.

  I can print to the 7510 my computer.

  I can scan the 7510 using the HP software on my computer

  I am unable to find 'activate Scan to Computer' in the settings on my computer (and all instructions on this Web site are for Windows)

  We organize also several computers window on our network, and these show all in the analysis of computer selection and can be analyzed successfully to. (without going through the HP software installed!)

  What is missing for me to scan to my computer? Scan to other computers is not an option (for reasons of confidentiality) and scanning the computer is also not ideal, because I bought the printer for the analysis of it infrastructure.

  Thank you

  Emma

  Hi Emma,

  If the Scan of the computer does not appear under the HP utility, more liekly something went wrong in the HP installation wizard.

  Try these steps and let me know if that can help you:

  First reset the system as follows:

  * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

  Click on the Apple menu and then click on System Preferences.
  Select Print & Scan.
  Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
  Click OK to confirm the reset.
  Type your user name and password.
  Click OK. The printing system resets.

  Then, go to Applications\Hewlett - Packard\Device Utilities and follow the HP installation wizard.

  Now open the HP Utilitiy and search the computer Scan in the scan parameters section.

  Kind regards

  Shlomi

• SD not detected by the MacBook Air early 2014

  My MacBook Air early 2014 does not any activity when I put in my SanDisk Ultra 4 GB card in the card reader.

  I searched through further discussions, and I have already made sure I put on 'hard drive' on my Finder preferences, put the SD card to 100%, 90%, at halfway, I locked and unlocked and semi locked SD card... no activity at all.

  I need card SD since my camera is broken and I can't use my USB with one more.

  You are looking in the disk utility?

  You have another SD card to test with?

  The slot is maybe defective.

  Ciao.