HP ENVY 4500 - won't print all the lines
Hello
I just bought and installed my new HP ENVY 4500 printer. Facility set to be ok.
HOWEVER, my first test prints look all the same: only 1 all 3 lines is printed. This sounds like something only black ink lines.
I cleaned the printhead, I got out and reinstalled the black ink cartridge. But the problem remains.
No idea how to solve this problem? (not really the best start for a new product HP...)
THANKS for your help
Anadri
Hi Anadri, I suggest you contact the HP Support you may be entitled to a warranty replacement cartridge. Do you know what the warranty ends date was (AAAA/MM/JJ)
Thank you
Ciara
Tags: HP Printers
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