HP Envy 4502: HP envy series 4502

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• HP envy Series 4500: printers

  I just bought a new ASUS computer, it came with windows 7 Pro, but has been upgraded to windows 10 Pro technology store.

  At home, I have two printer HP Office Jet 8500 and the series HP ENVY 4500.  The two are connected wireless.  I installed them on my computer and they both have a shortcut on the desktop.  I go to devices and printer control panel and they are not displayed.  I run add printer and still they do not arise.  My question is how can I get them in my control panel, printers, and devices.

  I ran all the suggested methods and all printers seem to work correctly.  HP print and scan doctor said that both printers are both correct and yet when I go to HP Support Assistant I get an error message with a yellow triangle and! in the triangle.  I am still unable to get my printers listed in the tables of control printers and devices.  Both printers are on my desk.  Even with the theprinters above seem to work fine.  Thank you

• HP ENVY series 7640: impressions, but not the attachment by e-mail

  While I was away from home, I tried to print a document that is in the Pages for my husband.  I can access the Pages of my iPhone and send it to my printer, but all that prints is the email and not the attachment.

  I can't send the document directly from pages, because it does not print.

  How can I be remote, and print a document for him?

  Hey @Onefidget, thanks for joining the community of Support HP, I would be happy to help you.

  I understand that you are able to print an e-mail using ePrint, but the attachment does not print. Please take a look at the PDF below for if make sure respect you the types of files supported and messaging clients: HP ePrint specifications.

  Please let me know if your attachment meets the specified supported file types and from there, we can continue.

  I'll watch for your reply.

• HP ENVY series 7640: google cloud print

  I connected my gmail account to print a google doc and my printer is not connecting to the account. My sister has been connected previously on (computer) and it is related to his and works perfectly well. I tried connecting through the gives impression of cloud options google me, but it is not just to connect.

  someone please help

  Hello

  If you haven't tried it already, you could install the extension HP Print for Chrome see if that helps. I've included a few installation instructions here.

  I have also included other information here if you have trouble with the Chrome extension.

• HP Envy series 4520: cannot find Windows AiO Remote app store

  Hi all

  This is my first time in this forum. I'll try to find the HP AiO Remote app, but it is not in the Windows Phone store.

  I have a XL 640 Lumia.

  Hey @richo43,

  Welcome to the Forums of HP Support!

  I see that you have some problems with the printing of your Windows Phone to your craving 4520 e - all - in - one - done. I can help you with that.

  First of all, the HP all-in-one App Remote is designed for iOS and Android devices. For a Windows phone, you will need to instead send emails to the address of the printer configurerais ePrint. To do:

  1. On the printer, click web services icon in the lower left corner of the screen.
  2. If you see an email address that is letters and random numbers, click on the gear and scroll to delete Web Services. Once completed, click web services icon again.
  3. Click on accept and Yes. The printer should print a page.
  4. Go to HP connected and sign in or sign up.
  5. Once logged in, click the devices tab.
  6. Click Add the device.
  7. In this screen, enter the code request on the sheet of paper printed earlier.

  Now, when you need to print from your phone, you will be able to send e-mails to the address of the printer. Everything you send is print.

  Please let me know if you have any other questions, or have a great week!

  If this solves your problems, please inform other users by clicking on the Solution accepted under my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

• HP Envy Series all-o 7640 e: printer problem printing problems

  I tried to print documents internet and eveytime I click on the 'print' button, the printer displays "Original too longShort.»  The document feeder only supports the sweeping double face for some sizes of paper.  If you original is too long or short, use the scanner glass.

  Akk I'm trying to do is to print a single document (not a copy) of the internet and I get only about 2/3 of the printed documents.  the upper part does not print.  And I have tried everything to try to correct this but so far - no luck.  Y at - there anyone out there who has had the problem?

  Have you tried to print using another browser?

  Also try to print to a PDF file.

• HP ENVY 4500 Series (network): scan negatives

  I have the HP ENVY Series 4500 (network) printer/scanner/fax machine and would like to know if it is possible to scan 35 mm negatives and save them as a digital file on my PC?

  Hi @jvtorto,

  Only scanners with a media support Transparent able to digitize 35 mm slides.  The Envy 4500 series does not include such a feature and therefore does not support the slide or negative scanning.

  You can consider a scanjet.

  Negatives and slides scanning

  You can use the link above if you get a Scanjet which scan negatives.

• Scanning of negatives 35mm to digital with envy Printer series 110

  I envy series 110 printer/scanner/fax and would like to know if it is possible to scan 35 mm negatives and save them as a digital file on cd/dvd?

  Hello

  Only a Transparent Media Support of 35mm slides scanning capable scanners, the envy of 110 does not include this feature and therefore does not support scanning negatives or slides.

  Shlomi

• HP ENVY 5660: Connected printer & print desktop PC and tablet. Print & Scan doctor says he is not and cannot be.

  A couple of weeks ago, we changed Internet providers & I plugged our devices (desktop, tablets, phones & printer) in the new system.  We now have AT & T U-verse with a cable of optical fiber to a hub not far from our House & a circuit dedicated copper from there to the router/gateway. They claim that we have a regular service of Mgbps 18.

  Everything seems to work very well. We had anything drop and do not cause any problems. However, our range of printers HP says that it is connected to the Internet. It provides all the correct information and it works very well in our devices. But the Asus desktop computer insisted that the printer is offline, even if I print documents from him. Today, Windows did an update and when I checked the update report that he said he could not update the printer because it is in offline mode and it will not be printed. Then I printed something again.

  This update failure is my real problem. When I checked in the settings in Windows 10 on the desktop, it also insisted that the printer is offline. So I clicked on the icon of the application for the Print & Scan doctor. He also insisted the printer is not connected and that it is unable to connect from the Internet. Yet once again, the printer prints despite this reported disconnection.

  I don't know if the printer is actually updated even if update report says that it is not. I have had no problem since the printer from the reconnect the devices and printer or the update today. After I've done 4 or 5 tries to install the software with printing & Scan app, I checked in the settings of Windows 10 and again, he has insisted that the printer is offline.

  However, earlier, I checked in the settings, printers and scanners again in 10 Windows on the computer from Asus desktop & for the first time it reports "Series of 5660 HP ENVY (network)" & "Serial number (5660 HP ENVY series)" as the customs declaration.  The first says that it cannot print when I tried a test page; but, the other printed a test page. Is the first representative of the scanner and it cannot print because no document has been selected?

  When I created this Asus desktop / printer in February when I bought them, I did it using WIFI only, using no USB connection, to do and the printer has always worked our devices just as it continues to do so.

  Again, my real problem is declared failure to Windows 10 update.

  Thank you for taking the time to browse this message and I thank you for your help.

  Hello
  
  Thank you for using the HP Forums.

  Can you try using a TCP/IP port?
  
  Creating a TCP IP port
  
  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.
  
  This video resource will show you how do:
  
  Create & use TCP IP port
  
  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)
  
  Let us know if it works

• differeces between tho hp envy

  Hello, I buy a new laptop and I'm looking for the Hp I envy series found the envy 15-j104sl, but also the 15-j104el, my question is: what is the difference between this two laptops? I am pleased that the details are the same then why they have different name? and the 15-j103el has more RAM but in my country (Italy) is cheaper, then the 104sl, there are other difference?

  Can someone help me? Thank you!

  I found it! http://h30434.www3.HP.com/T5/notebook-display-and-video/envy-15-j104el-vs-envy-15-j104sl/TD-p/3762690

• HP ENVY 17-3290NR: wrong information after replacing the motherboard

  Hello
  I have a problem after replacing my motherboard because the old stop working
  I had a new HP spare parts for my HP ENVY 17-3290NR after installation I realized that in hp say assistance:
  HP pavilion dm3 instead of hp envy, series and product number say 123456789
  so I can't use my drive recovery or the app by default because I've read that I must retatoo the motherboard, but hp do not provide me with dmifit or something similar, then what can do? I call the tech support of hp and they just told me to go back to that motherboard despite the part is correct, he's simply wrong information
  
  so, how can I change the information on the bios?
  
  

  I retattooed my motherboard using dmifit and now everything works fine

• HP Envy 5660: Failed to update Windows 10 thanks HP Envy 5660

  After the installation of the printer HP ENVY 5660 updates always display the error "• Hewlett-Packard - Company WSD multifunction printer, MFP, other materials - Null Print - 5660 HP ENVY series - error 0x800f020b". Even after the withdrawal of the unit and uninsatalling this error repeatedly, and update windows 10 is not coming. How to remove this error and how to install the printer without this problem?

  Hi @tstyam,

  Thank you for showing your interest in the HP Forums!

  I understand that you are experiencing this error "Hewlett-Packard - Company WSD multifunction printer, MFP, other materials - Null Print - 5660 HP ENVY series - error 0x800f020b". I'd be happy to help you with this.

  It seems that there is a driver on the computer. If you have just installed Windows or a device and the Device Manager has 'Unknown devices' or 'other devices '. This means that they are in a State of error or without no driver installed.

  To resolve this issue, remove the "unknown device" or "Other devices" and run Windows Update to fix the problem.

  1. Go to settings, then select devices.
  2. Click on connected devices.
  3. Click on Device Manager.
  4. Open Printers and then uninstall/remove/delete the "unknown device".
  5. Open the devices and then uninstall/remove/delete the "unknown device".
  6. Launch Windows Update to correct the problem.

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Envy 5300: cat

  Hello:

  I'm interested in placing the text on the page using printer HP Envy series 5530.

  Size of my stationery is 6 1/4 "x 9", but closer to you in the settings of Advanced Document 5300 is 8 "x 10".  Just choose this option, and then adjust the margins of MS Word / until things font size print OK?

  Seems the painstaking process because once you select 'print' in MS Word, preview of files before printing, i.e. If want to look with different paper formats, in Advanced Document settings, first of all. I missing something here, or is this the only way?

  Thank you

  MJD-

  Hi @mjd_vmd,

  Thank you for joining the HP Forums!

  I understand you are trying to print on stationery 6 1/4 "x 9" with your printer HP Envy 5530. I am pleased to see that for you!

  According to the Specifications of the printer, it is a paper size not supported for this printer. The paper sizes supported are:

  Letter - 216 x 279 mm (8.5 x 11)

  Executive - 184 x 267 mm (7.24 x 10.51 in)

  Box - 127 x 177,8 mm (5 x 7 in)

  Hagaki - 200 x 148 mm (7.87 x 5.83 in)

  A5 - 148 x 210 mm (5.83 x 8.27 in)

  A6 - 105 x 148 mm (4.13 x 5.83 in)

  10 x 15 cm - 100 x 150 mm (3.9 x 5.9 in)

  3.5 x 5 in French - 89 x 127 mm (3.5 x 5 in)

  4 x 6 inches - 101.6 x 152.4 mm (4 x 6)

  5 x 7 in. - 127 x 177,8 mm (5 x 7 in)

  8 x 10 in - 203.2 x 254 mm (8 x 10 in)

  13 x 18 cm - 130 x 180 mm (5.1 x 7.1 in)

  L - 89 x 127 mm (3.5 x 5 in)

  2 L - 127 x 178 mm (5 x 7.01 in)

  4 x 6 in. (tab) - 101.6 x 152.4 mm (4 x 6)

  10 x 15 cm (tab) - 100 x 150 mm (3.9 x 5.9 in)

  B5 (JIS) - 182 x 257 mm (7.17 x 10,12 in)

  B5 (ISO) - 176 x 250 mm (6.93 x 9.84 in)

  Japanese postcard - 100.1 x 148.1 mm (3,94 x 5.83 in)

  As a possible workaround, you can try to assign another driver, following the instructions of Windows 8 in this post How to assign drivers to Print in different Versions of Windows, by @Shane_R. As they work on Windows 10. And then you can try a custom paper size.

  Otherwise, please use the paper sizes supported as shown above.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this information is useful and have a beautiful day!

• HP Envy 120 no scan no option on Yosemite

  Try to get a replacement HP Envy 120 configured with Mac OS Yosemite 10.10.   Before installing the version of the software from the HP site, I had a visible scanning tab in the preferences for the previous printer system.

  After installation of the version on the HP site for 10.10, then add the printer in system preferences, the scanning tab no longer appears.  Neither the scanner appears in the Image Capture or preview.  When I try to use the HP Scan application, it is the "before scanning" for a while, then generates an error: "HP Envy series 120 - Airprint is currently unavailable.  Please check if it is turned on and connected or try again later. »

  The printer is on and connected to the network.  I am able to print to it.

  Any advice?

  Thank you

  Tom

  Hello @twynne,

  Welcome to the Forums of HP Support! I understand that since the addition of your HP Envy 120 to your Mac running Yosemite 10.10 in operating system you is no longer gives the sweeping opions. I would like you to go ahead and follow the steps below:

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers. Hold down the command, Option , and command, while now the three buttons.
  • Click on Uninstall.

  Reset the printing system

  1. click on the Apple icon ( ), then click on System Preferences.

  2. in the hardware section, click Print & Fax/scanning. The Print & Fax/scanning dialog box opens.

  3. make a right click (or Ctrl + click) in the left panel and then click on reset printing system...

  4. click on OK to confirm the reset.

  5 type the name and the correct password.

  6. click OK to reset the printing system. The Print & Fax dialog box shows any selected printer

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol...

  Repair disk permissions

  1. on the Dock, click Applications, then utilities.

  2. double-click click disk utility.

  3. highlight your hard drive / partition on the left (by default this is "Macintosh HD").

  4. click on the button to repair disk permissions at the bottom of the window.

  5. once the repair is complete, restart the computer.

  Restart the printer. Now you can download and install the printer software and install it. Click on the link below to start the download and follow the instructions on the screen:

  Drivers and software HP ENVY 120 e-all-in-one printer full of features

  I hope this helps, please let me know the result!

  Thank you

• HP Envy 5640: Photographic proofs are a little red

  I'm doing some photographic tests on HP Premium photo paper glossy. I replaced my Photosmart D7360 printer with 5640 desire. I see that I can't choose the paper actually, only HP photo paper. I print from Photoshop and choose Photoshop manage colors. My screen is calibrated. But the prints come out with a little red.

  I know this isn't a photo as the photosmart printer printer, but it requires to get Lab quality prints. The prints look good but a little red.

  I also tried with "the printer manage color" but he looked the same.

  Is it possible to do something about it?

  Can say also that I wanted a new Photo printer, but it seemed that HP sells not only anymoore of the series.

  Hi @Tomo53,

  Welcome to the Forums of HP Support!

  I see that photos come out too red with printer HP Envy 5640. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration that this must be the cause of you. To clarify the HP Envy series replaced the Photosmart series. I am pleased that you made sure that your screen is calibrated.

  What kind of paper do you use?

  In order to determine whether the problem is with the print settings, or the driver, I would make a copy to see if the photo copy correctly.

  Trying to copy a picture to test the (photo with perfect colouring) functionality:

  • Copy of Documents or Photos with a HP ENVY 5640 5660, 7640 e - all - in - one, HP Officejet 5740 and 8040 e - all-in - One Printer Series
  • Make sure the paper type is correct.
  • What were the results?

  Supported photo paper

  To avoid jams paper and other issues, make sure that you use the right type and size of photo paper when loading tray main, entry and photos.