HP envy 4504: cannot install software for hp 4504

Hi-hope you can help

I am trying to install a hp printer 4504, but the downloaded driver and the software will not install. I've tried everything in the troubleshooting guide and have also tried to disable my anti virus software. I also tried to use the disk.  None of them worked.

Thank you

1815 wrote:

Hi-hope you can help

I am trying to install a hp printer 4504, but the downloaded driver and the software will not install. I've tried everything in the troubleshooting guide and have also tried to disable my anti virus software. I also tried to use the disk.  None of them worked.

Thank you

What was the site you downloaded the software from? Also you are the administrator, otherwise it will not be installed? Sometimes, you do a 'run as administrator' sometimes to install stubborn programs. But since we don't know where you got this patch program will be hard to find.

Try this driver for hp here... they have Win7 driver/software support.

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&product=5368527

Tags: Notebooks

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