HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

We bought this printer less than a year ago now.

Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

Thank you very much.

Try here.

http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

Ink cartridge information after doing all the recommendations of HP:

Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

In particular, let us know if you find the above to be true.

Tags: HP Printers

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