HP envy 5530: does not print the entire page
My printer only prints half a page, and the book would always jam. always stop the printing of each page in half and will not end the task. can someone help me or give me a reason to explain why this always happens. or is there someone who can help me to solve the problems. Thanks in advance.
Hey @erin0312,
Welcome to the Forum from HP Support.
I see you have problems paper jam with your HP ENVY 5530 e-all-in-one printer. I would like to help.
You are able to make a copy of the front of the printer without problem? If not, click here and work your way through the steps recommended in order HP. They deal directly with the issue of the material point of view. If Yes (you were able to make a copy of the façade without problem), print opportunities question is a software oriented. In this case, I recommend you try the following steps:
- Uninstall your printer - click here for instructions.
- Fix permissions of the disc on your Mac - click here for instructions.
- Once you have finished running the utility above, restart your computer.
- Finally, click here to reinstall your printer.
Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.
Thanks for posting in the Forum from HP Support. Have a great day!
Tags: HP Printers
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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