HP Envy 5530: Instant ink

I enrolled for the instant HP ink service but just got an email saying I've exhausted my allocation of pages this month. When I go on my account that there is no information on the number of pages that I used and it told me that there is no connected device. I managed to get another application code then reconnected my printer, but still no information. What I am doing wrong?  How the hell am I supposed to manage my account like this?

Hello @SwitchHazel,

Welcome to the forums of HP.

I understand that you have a bit of a problem with your instant account of ink.

I recommend to call the instant the ink Department.

They should be able to know what is the problem with the account and get everything settled.

Please contact our instant ink Department at the 855-785-2777.

Option #2

If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Opening hours:

Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.

Tags: HP Printers

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    Opening hours:

    Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
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    Welcome to the HP Community Forum - we are a community of fans of HP !

    Neil4862 wrote:

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    Thank you

    If you wish to pursue the question of the duration of the trial period of instant ink, please contact instant ink support team.

    Support, references, Contact information:

    Connected HP - Instant ink

    See FAQ > Terms of Service

    Help with HP Technical Support:

    HP connected, ePrint, Instant inkand Print Apps (formally "Printable")

    In USA or the Canada, call The Cloud Services: 1-855-785-2777

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

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