HP Envy 5530 PSC: HP ENVY 5530 PSC will not scan and save on my desktop directly from the PSC. Help!

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• 120 envy: envy of 120 - will not scan / photo copy

  Hello

  When I put the page I want to scan / photocopy to the screen (yes I put it the right way), print out shaded black.  The scanner moves on the screen, but the 'light' scanner doesn't work, then it is not bright enough or have enough light to read the page to read the page.

  Is this a defective material or is there a driver that could fix?  He has worked in the past, but I didn't use it recently.

  Thanks in advance,

  Rodney

  Hi roddersh, I have the same problem.

  I had it before on a hp 2450, the store gave me a new (after a few weeks of waiting).

  In the next few days I'll bring the urge to go back and see what happens.

  But now it's really a bad time without a scanner (I'm home due to a blow on my back and I need to scan to send some infomation to work).

  Good bye. Tell me how was by you.

  magu2012

• HP Envy 5532: No option to scan the document and save it as a pdf from the computer updated for Windows 10

  My computer updated 'Windows 10' I don't seem to have the ability to save a scanned as pdf document. The drop down menu does not give me option pdf.

  The default setting is 'photo' and there is no option to scan multiple pages into a single document. It's really annoying because it was fine before and I do not know how to change the settings or even if it can be changed.

  Hope someone can help me with this.

  Thank you

  @5532HP

  If you have not done so, remove the existing printer software, download and install the full feature software.

  File name: EN5530_198.exe

• HP ENVY 4504: Micron WILL NOT GO BY PRINTER KODAK PREMIUM PHOTO PAPER 280 x240GM

  My HP ENVY 4504 printer will not feed Kodak premium photo paper 240 gms through

  Hello

  First if you please the way you load photo first papers. Have you tried HP papers with the same thickness? Please check your loading process using the following Manual:

  http://h10032.www1.HP.com/CTG/manual/c03784120.PDF

  Kind regards.

• Want 5530 printer will not align properly

  Hello

  I had to change my black cartridge in my printer HP Envy 5530.  Alignment printed document, I noticed that the color cartridge should also be replaced if I interrupted the process (this may have been a bad idea) and installed a new color cartridge.  When the process is restarted, correct alignment of printed document, but when I put it on the glass in order to complete the process, alignment failed.  It appeared that the document could not be read, and I received a message about the configuration of the cartridges to 'default' all that meant.

  Then I went to copy a document (in black) and, to my surprise, it came out white.  It seemed that the alignment document could not be read.  I thought that the scanner have been damaged, but I was able to scan documents.  I was able to print, but the quality was poor.

  I tried the following without result:

  1 removed the cartridges and Redid the alignment process.

  2 unplug the printer and Redid the alignment process.

  3. reinstall the printer.

  4 Ran own process of heads and repeat the alignment.

  5 etc.

  I discover that the system copy so I used the color option.

  I'd appreciate the help.

  Thank you.

  Badger66

  Hello Badger66,

  Welcome to the HP Forums!

  I understand that your craving for 5530 will not align correctly. I will do my best to help you! I want to thank you for providing such a detailed post. Please make sure that the printer is connected to a live wall, not a surge protector. Then, please follow these steps in order:

  Remove all printer ink cartridges, and then close the door
  Remove the power cord from the printer (do not press the power button)
  Wait for 60 seconds or more, then reconnect the power cord to the
  Wait for the printer to turn completely, and then install ink cartridges
  Try printing another alignment

  Please let me know if this page has been accepted or not. I will seek forward to hearing from you.

  Have a good night!

• Envy 14 CTO will not shut, forces hard stop, after the upgrade to win 10 anniversary

  After a long wait in Win 10 the Envy 14 finally began to sleep and shut down properly. As soon as the update of the anniversary has been installed, we went back to the questions of the soul. System not completely stops and freezes to force a hard reboot, after that the restart that he stop or sleep is selected manually. If the system can accommodate on its own, then it is more closed or sleep without rebooting.

  Course on all drivers and troubleshooting power back shortly to all default values.

  Hello

  Try the following.

  Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

  In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close the open windows and restart the laptop.

  When windows has reloaded, download the driver directly from Intel IMEI on the following link, unzip the and run the installer.

  https://Downloadcenter.Intel.com/download/26127/Intel-management-engine-consumer-driver-for-Intel-nu...

  Once the installation is complete, restart the laptop.

  When the machine rebooted, re - activate the quick start and restart the computer once more - let Windows take over completely for a few minutes before checking.

  Kind regards

  DP - K

• HP Envy WIFI printer will not install

  HP ENVY WIFI printer will be installed on my laptop... tells me it cannot install a driver for it?

  Hello

  You put a serial number of the printer here, not a model number of the printer

  Access the site of HP drivers at this link > put in the full printer model number > select your operating system > find the right drivers > download and install following the instructions from HP that you may find.

  http://WWW8.HP.com/us/en/support-drivers.html

  See you soon.

• j105el envy: envy of hp can not right and made a left click at the same time

  my hp touchpad cant hp envy envy cannot not right and made a left click at the same time. I don't know if it's a driver. because of this I can not play games like GTA cause I need do a right click to aim and left click to shoot. is there a solution to this

  @gwatanaj ,

  Hello and thanks for the display on the HP support forums.  Here is a link that may be useful.

  HP laptops - use and troubleshooting of the TouchPad and ClickPad (Windows 8)

  What you are trying to do may not work with your touchpad.  Normally when it is best to use a mouse.  The hardware is built to be different and you might find it easier to work with.

  If you need help please post back.  First of all, check out this link.

  Tips for the "very best question.

  So, please indicate your model full and product number.

  I hope hear from you soon.

  Thanks again and have a great day.

• HP Envy 4500 will not scan to the MacBook Air Yosemite 10.10.3

  My printer connects wirelessly with my MacBook to print. It seems perfectly fine copy.

  However, the scan will be get no MacBook computer a friend and scan to it and refuses to scan at mine. I tried printing via system preferences > printer and scanner, tried to remove my printer and add it again to the impression that tried to download drivers for Yosemite to find that the error in the application downloaded impression told me that airprint was not working and the scan could not be completed. On my printer, my computer was never seen on screen as one scan to. How to solve this problem?

  Hi @LSarah,

  Welcome to the HP Forums!

  I noticed that you cannot scan with your printer HP Envy 4500 on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue scan for you!

  Please, try the procedure described in this guide, connection error shows then scanand let me know what happens!

  I hope this helps!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP PSC 2355 all-in-one printer/Scanner/copier will not scan to PC

  Need help with this one, friends: our HP PSC 2355 refuses to scan our PC. When we press the scan button to start scanning, we receive the following message appears: "You must install or run HP software for this feature".

  We went into the HP Director to see if there was a way around this message, but then we received the following message appears: "can't find the path" C:\Program Imaging\Bin\ of Hewlett - Packard... \Skins\HP1\HP1_Skindef.xml ' »

  We've had this piece of hardware for about three or four years now. the software worked during our ownership, and now we cannot at first base; the thing has a mind of its own!  Can someone help us?  Thank you very much!

  Thank you! I have Win7 and had the same problem. I just scanned with paint - very easy

• Envy 14 DVD will not change the region Code

  My Envy 14 is until the last amendment of the Code of the region, he told me that he can change the region Code 1 more time but it WILL NOT change the region code.

  I try to change in the properties of the device of the "DVD RAM UJ897', he said 'this is your last chance to change your DVD drive region setting. Are you absolutely sure you want to continue? »... I click OK, it asks me to insert the support in this area (it is already in the tray)... I re - insert the Code region 2 DVD, and I get the error "failed to update the region Code setting. Please make sure the drive contains a region 2 media (it does) and you have administrator privileges (me) «...»

  The HP MediaSmart SW also tells me "Drive region code: region 1.» Number of times where you can change the region code: 1 ",... .He told me that the inserted DVD 2 Code region and asks if I want to change... I say yes, then confirm and nothing happens. I can't read the 2 region code DVD...

  Hello

  Start in safe mode by pressing f8 when you start your PC.  Use the arrow keys to select Safe mode and press return.  Once charged, try to change the area by car.  If it still does not work, try the procedure but with another another DVD zone 2 under Windows can be picky about what it accepts.  If it works, just restart your PC and Windows does not start normally.

  Best wishes

  DP - K

• HP envy 17 3d will not play a dvd

  I have a HP Envy 17 3D laptop and I played this movie specific about this before and it worked very well but now it won't play in Media Player using the and I am wonderign, if anyone knows of any solution.

  You must get rid of Daemon Tools. It is in conflict with HP Media Smart, use virtual Clone.

  Start by creating a manual Windows restore point before dong anything so you can at least get back to where you were.

  Then type "regedit" in the search with quotes box and navigate to the MSR file and note how you arrived there.

  HKEY_LOCAL_MACHINE > System > CurrentControlSet > Services > MSR.

  Thirdly, go to Device Manager and find storage controllers and develop and that there should be at least one that says Daemon Tools or Duplexsecure.

  Fourthly, uninstall Daemon Tools, I think that their site is a special tool to uninstall correctly. Restart after uninstalling DT

  Now go back and repeat the second step and make sure that the reader of the MSR is missing, if this isn't the case, you will need to start in safe mode and do a right click to remove.

  Return to step three and ensure that there is no controller storage with these names thereon. Uninstall them if they are present and restart. If there is no virtual drives in Device Manager, remove those and reboot.

  Now go to the computer and make sure that there is no current virtual disk, there should be that a single device with removable storage, and which corresponds to your BD - ROM drive and in almost all cases, he is appointed 'E', but what is important is that be the first player in the devices with removable storage.

  Try your movie again.

  We may have to reinstall MS DVD, but it can work without having too much. If you need to reinstall it again, let me know that there is a procedure for this.

  Post again and send a PM with the link to that thread if you still have problems.

  Commodo Firewall also causes conflicts with MS DVD as well as AVG Anti Virus software.

• HP envy 5530: I can't scan and diagnosis stuck to WIA

  I can't scan from the office or from the printer. The first part of the scan doctor who controls the connectivity is very good and that it performs system checks, it stops at the verification of WIA, and I just get a blue blinking cursor.

  @Bshannon1, welcome to the community of HP!

  I understand that you notice a WIA issue when running the print and Scan of the doctorand for this purpose, leaving you with scanning problems.

  If you have the printer connected to your network, try power cycling the network devices in the following order:

  1. Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  2. Plug the router back in and wait another minute, turn on the printer and the computer and try to scan the image of the printer and PC.
  • Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Let me know what happens!

  Click on the button under the thumb in the air to show your appreciation for my response to help!

• HP Envy 17-2110en: could not find a recovery media? No Solution don't Please HELP!

  Hi guys,.

  I have HP Envy 17 - 2110en LS594EA

  I lost my dvd recovery and accidentally deleted the recovery partition. Now, I find anywhere the recovery media. Hp support on the drivers section page there is no recovery media. How can I manage this problem? Thank you

  Concerning

  Hello:

  You can probably find the recovery disks from HP e-partner on the link below.

  Select the country where you live (I did defect to the United Kingdom).

  http://www.best2serve.com/

  In the search of recovery kit window, enter the product number (LS594EA).

  When I entered the site of the United Kingdom part number, it shows that there is a recovery kit.

• Envy 15 Gen2 will not work on battery / battery won't charge

  Bought a Gen2 envy 15 in April 2010. A few months ago the laptop turns off after maybe 90 minutes on battery. At the beginning I thought it was just the battery loses capacity. A few weeks later, he stops after only 30 minutes on the battery, so I watched the battery more carefully. Several diagnoses show that the battery is fine (still holds more than 99% of the original capacity), so it must be something else. Now, the laptop does not work on battery power at all - I can only turn it on when it is plugged. Everyone knows this?

  I opened the laptop to eliminate the accumulation of dust, and it was fine for a while after that, then I'm sure that I don't miss anything when reassembling it later.

  Thank you!

  Hello eliu01,

  You complete the troubleshooting steps and get this resolved?  I would like to update it please, so I can either close it or help you get it solved.

  Thank you!