HP Envy 5530: scanning

Similar Questions

• HP ENVY 5530: Scan to email problem

  I have a problem of "scan to e-mail"

  Many worked yesterday, now it says "there was a problem connecting to the server.

  He sent me the code 'connect' e-mail - so a communication that happens...

  He repeats to me it is a problem of HP Server and forums keep instructing me to stop the 5530 WANT and reset the wireless hub - I did this 13 times already and he won't do something else that wasting time!

  I am able to print via Google Chrome Cloud Print, is not MY network problem, my printer connects every time my router wireless EA, no problem.

  For example, HP has a mail server problem, solutions?

  Printer model: HP ENVY 5530

  Hey @lgstorbay,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to scan to email using your HP ENVY 5530 e-all-in-one printer.  I would like to work with you on this. I have some suggestions that could restore this functionality for you.

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices and scan to e-mail setup.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here. In addition, you need to add your printer via Google Cloud Print, if you have completed this step. Click here for instructions.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, tap the scan icon and enter the e-mail address you want to scan to.  Then, recover the PIN than you should automatically receive and complete your scan to contact the installer.  Ideally, if you are able to get this good service will be fully functional.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP Envy 5530 series: HP Envy 5530 scanning problems

  I have a computer laptop, MSI game with wireless connection to my HP Envy 5530 series printer/scanner

  On my desktop, double click on the HP Envy icon used to bring up a menu to choose what to do with the printer. It worked great for scanning. IDKY but now when I double click the icon even a useless window comes with 2 unnecessary options and no scanning options of the computer. What happened to HP? Why change a good thing? I don't know how to start a scan now. Of least not without deep research for the button. I have not yet found.

  So I try different options to try to scan something including installation HP Support Assistant and HP and Scan Dr. printing performance. At the end of this installation and Scan Dr. run he had the opportunity to test the scan. This was the case, I saved it in a file, but the file would not reopen so she almost but does not solve anything for me. I want the simple button that works well again. Where at - it go?

  Hello

  My suggestion: install softare and the driver on your computer using the fillowing:

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe

  After that,.

  (a) ion on desktop, double-click

  (b) select manage the Scan of the computer
  (c) click on Enable.

  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Now you can scan computer or ptrinter.

  (Note: I have tested and used the same printer for over a year and no problems what so ever).

  Kind regards.

• HP Envy 5530 scans more wireless network home but does not print

  Love my 5530 desire!

  Through our wireless network, it will scan at anything, but it only prints my smartphone and iMac. It will not print laptop Packard Bell with Windows 8 (although it will scan to it).

  Tried to re-install the drivers on the computer laptop etc etc, but, although printer printed initially - it has stopped after a month or two. Are there problems of network with Windows 8?

  Any ideas?

  Hello
  Try following the steps below and check if this can help:
  -Open the HP software by clicking on the HP Envy 5530 icon in the desktop or the Start Menu, and then click on the link to the Home Page of the printer (EWS).
  -Click on the network tab.
  -According to the model of your printer, click Network, click Network (IP) address or click IPv4 in the active network connection type.
  -Manuel IP-click and then click on suggest a manual IP address. An IP address manually, the subnet mask and default gateway shows.
  * Be sure to take note of the IP address and confirm the changes, and then close the EWS page.
  -Click the icon of 5530 desire within the desktop or the Start Menu and click the utilities tab, and then click Update IP address.
  -Type the IP address that is configured manually, click on save and confirm.
  -Open the control panel and go to devices and printers.
  -Right click on the HP Envy 5530 icon and select printer properties.
  -Open the Ports tab.
  -Click on the button Add Port, select Standard TCP/IP and click New Port.
  -Follow the procedure by typing the IP address that is configured manually and confirm the changes.

  Now try printing and check if the problem solved.

  Kind regards
  Shlomi

• 5530 envy: Envy 5530 scan since the upgrade from Mac OS Sierra

  Since the update of my Mac to OS Sierra 10.12, I can't scan to computer or run a scan of my computer.  I get an error message "Scanner reported an error" saying that my all-in-one is not available.  I tried to reinstall the driver, which is not very recent (up to HP?) and no help. I have tried everything I can think on my end.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• HP Envy 5530 impossible to scan

  I have a HP Envy 5530.  It is connected to my laptop wireless. At first, I tried to use the programs installed on my laptop Lenovo scan... scanner not connected. Then, I downloaded the application for the 5530 scanner part.

  At this point, the scanner is recognized. When you try a scan... It starts and then has a status of "General failure."

  Then, I connected the printer to the computer with a cable... same result.

  Any help would be appreciated.

  Hi @alyle1028

  I wonder if this general failure refers to the hardware itself. You can make a copy?

  If you can copy, run the printing and scanning doctor. Printing HP and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems, including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to identify the key and check mart are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

  • If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

  • If you see a red X (), follow the onscreen instructions to fix the problem.

  I can't wait to hear back on your part.

• HP Envy 5530: Question of scanning

  Hi there when I try to scan the overview screen appears correct, but when the scan sends to the computer, I'm not receving the whole scan and all I get is the header of the page and its very big I get 3 images with three different headers.

  Ive scanned my passport and he sent that fine and correct.

  IM now at a loss on how to continue

  Hello @Felicite,

  Welcome to the Forums of HP Support!
  
  I understand that, in the scanning of your e-all-in-one printer of HP ENVY 5530 to your computer Windows 8 you are not able to get the scanning full page appears correctly on your computer. I would like to help you to solve this problem today. The HP scanning software is probably set to an option of cropping so rather than scan the entire document into your computer, the software is cropping some sections. To ensure that all HP scanning settings are configured correctly for the scans of success please can I you follow the steps below.

  1. on the desktop of your computer, please click on the HP Envy printer Assistant icon

  

  2. When The HP Printer Wizard opens, click scan a Document or Photo

  

  3. in the HP scanning software click Photo to the file or Document to the file and check the setting of the Scan size above left. Try this setting on any scanning area.

  

  4. prior to Scan, click on Advanced settings down right. In the window parameters advanced search to optimize the quality of the Image at the top. If this box is checked, please uncheck it. If it is not checked, please check. To the substantive aspect for car culture. If this box is checked, please uncheck. If it is currently disabled, please check. Click OK at the bottom. Click analysis.

  

  Scan from the front panel of your printer will mimic just the settings under the HP software on your computer. Once you set the settings in the HP scanning software they should take effect when you scan from the front panel of your printer.

  Please let me know if these steps don't resolve your problem. Good luck!

• Scan from Photoshop Adobe via a HP ENVY 5530 e

  Is it possible to scan directly from my HP ENVY 5530 e Photoshop?

  Hello.

  The printer HP support only interface of scanning of Apple ImageKit (ICA) on Mac OS X, Adobe Photoshop 10 (CS3) support only the scanning interface Twain.

  Scan of the ImageKit Apple support was only added to later versions of Photoshop, for example Photoshop CS6... you will not be able to scan directly from earlier versions, you can see this document for example:

  http://helpx.Adobe.com/Photoshop/KB/sacnning-Photoshop-CS6-Mac-OS.html

  Unless you're updating Photoshop versions, you will need to scan using HP Scan screenshot Image of the Apple or the preview and open it in Photoshop.

  Shlomi

• HP ENVY 5530 All in One: what "Scan by means of the computer?"

  I use Windows 10, 64-bit and I have a wireless hp envy 5530 all in one printer on my network.

  I do not understand what "Scan to Computer" means... does that mean I can scan a web page and send it to my computer, it means scan a document and send it to my computer or that mean both?

  Thank you

  Dino

  Hello

  Thank you for using the HP Forums.

  Scan of the computer means "scan a document and send it to my computer.

  You will need to install the FULL features software and activate it before you can use.

  How to scan to computer

  Once you have installed the software:

  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)

  Scan to computer

  Hope that helps!

• HP ENVY 5530 - How can scan multiple pages into 1 pdf file?

  Hello

  Can someone tell me how to scan multiple pages into one pdf document.  Currently, I can only 1 page per pdf which is not ideal for large documents.  I have a HP ENVY 5530 and am running windows 7.

  Many thanks in advance,

  Hi Bert1,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I see that you encounter some problems when trying to scan multiple pages into a single file. I did some research and I found a great Charter which will explain in detail How-to Scan: Windows 7.  Once you have the document open, please scroll down until you see the part dealing with the digitization of several pages in a single file.

  I hope this helps with your question.  If by chance you need more help, feel free to write me again. I'm always happy to help you.

  Thank you for your time.

• How to choose the dpi specific when you scan pictures on printer Envy 5530/5535

  Printer using HP Envy 5530/35 on Mac, using HP Scan software app. When you scan pictures I want as much detail as possible. The only option I have to increase the resolution is to use the 'best '. That scans only at about 200 dpi I think. How can I scan at 300 or 600 dpi?

  Mac, Mavericks, entirely software update HP. Purchase printer less than 3 months ago.

  try to go to Preferences system then printers and scanners.

  on the scan tab, click Open scanner

  with this scanning application, you can select the DPI

  If its does not try to click Preview or view details

• ENVY 5530: Print scanned pages is so slow!

  Hello world!

  My name is Flavio.

  I just bought an inkjet Envy 5530 and I really like it so far. But what happens is when I try to print pages that have been previously analysed and have some sort of texture in white (not pure white), printing is so slow, perhaps, it prints a half inch at a time, stops for 4 or 5 seconds and then print one more inch... it takes about 3 minutes to print one page...

  Is this supposed to happen with the inkjet printers?

  I know that with lasers, of course it is much faster, but I didn't know that the printers ink jet could be so slow!

  I think it has something to do with the White is not not totally white.

  Any help?

  Thank you!

  Hi @flaviolira123 ,

  Who would certainly slow printing down. The printer would take time put in detail in print.

  If it happened to other types of documents, I'd be a little worried.

  Have you tried printing in draft mode?

  Have you tried only shades of gray, black ink mode?

• HP Envy 5530: HP Envy 5530 truncates (chops) image of Snip and Snipping Tool Windows 10, Word 2007

  Hello. My HP Envy 5530 newly purchased printer truncates images captured from Snip, Snipping Tool and screen printing. Image appears perfectly when placed in MS Word, PowerPoint, MS-Paint, etc., however, when printing on the 5530 want appears the image enlarged, as well as 30% or more of the image gets truncated or cut off.  I have tried other "resolutions" posted, but they do not work. I wasn't able to find a driver for the HP 9800, as suggested in another post (HP says it is not available). Everything worked before installing this HP 5530 (I used Lexmark printer). I am on Windows (to date) 10 MS Office 2007 and reinstalled Snip & Snipping Tool. I uninstalled and reinstalled the HP 5530 and I ran the Scan Doctor utility that will return no error found. Does anyone have a similar problem and especially a solution?

  @PoloChrome

  With no idea what you have tried (other "resolutions"), I offer the following to your attention:

  • Ensure your PDF viewer / reader software is on the latest version available for your operating system.  This is not negligible.  Create a Restore Point before the update / modify the software system yiour.
  • Never use copy - paste when you add images to your document (Word) > use Insert
  • Control image format when you change the size of the inserted picture
  • Consider "line spacing" when you insert a picture into the document using "tight" / options "Wrap Text".
  • Keep the image within the borders of the minimum margin - if all else fails, change the margins in "Close" to give more images of space
  • Consider that Office Word 2007 cannot respond to Windows 10 as expected
  • Make sure that you allow updates include patches Office 2007 available (assuming these are available)

  Help, suggestions and examples:

  Manage the print with preview output before printing

  Sections - various, including:

  • Preparation

  • Microsoft Office Word - Options, tips, Observations

    • Images of Word / Art / words are chopped
  • Adobe Reader DC
  • Adobe Flash

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP ProBook s 4430: hp envy 5530 e - all - in - one printer prints not after windows 10

  I got Win 10 installed for a few months and have just tried to print with my HP Envy 5530 e printer. I tried a doc in Word and he showed that he was priinting, but he vanished from the queue after about 15 seconds.

  -C' is my default printer and displays "series HP Envy 5530 (network).

  -my wifi is connected

  -J' tried to unplug machine and wall & turn off wifi

  -J' tried troubleshooting, but he could not identify a problem

  -J' tried to update.

  -J' uninstalled and reinstalled with disc and I have uninstalled and reinstalled online

  -Print and scan doctor = all OK

  -Test print = print and submitted, but disappears after seconds too

  -internal print has no print

  -disabled firewall only = no print.

  What Miss me? I've never had a problem with Win 7.

  Hi rb101,

  Your suggestion to contact our assistance worked!  I had a conversation with someone, and they changed my driver to a generic driver and that's...

  Thanks a lot for all your help

• All-in-one HP Envy 5530: printing on all-in-one HP Envy 5530 error

  I got this special printer for less than a year and this is the first problem I've had with her.

  Recently, whenever I try to print something, I click Open Active printers and after a while the work in the print queue displays "Error-printing" and will not start the print job.

  He also said that it is properly connected to my network so I reinstalled the software and drivers and restarted my system trying to solve the problem but there was no change.

  Hello @BryanMiller, hope you are well!

  Thanks to their participation in Forums of HP! I see by your post that you are having problems printing using printer Envy 5530. I will definitely do my best to help you.

  First of all, we will try to solve this problem using print HP and Scan Doctor (PSDR). PSDR is an automated tool that allows you to diagnose and resolve problems printing and scanning. Visit http://hp.care/2bZ9w2q to download and run the HP PSDR. Once you open the program, click on "Printing problems" to diagnose and fix the problem automatically.

  Please let me know if it works for you.

  Good luck!

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!