HP Envy 5530 series: HP Envy 5530 scanning problems

Similar Questions

• HP Envy 5642: Scanning problem

  I get the following message:

  HPScan has stopped working.

  A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.

  What should I do to continue scanning?

  Acts of the scan like any doctor is difficult and said he scanned, but when I try to do a scan test the above message appears.

  Hello
  
  Thank you for using the HP Forums.
  
  Please uninstall and reinstall the software COMPLETE features, follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  The following resources will help you:
  
  HP printer install wizard for Windows
  http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe
  
  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps!

• ENVY 100 scans documents and photos cultures, regardless of where they are placed.

  ENVY 100 scans of documents/photos cultures. Preview is fine, but not the final result. With the help of Mac OS 10.7.5.

  This scanner has always cropped my images or documents, even if then I see very well in the preview. Right now I'm scanning my passport. I have it lined up against the side (as it shows on the drawing on the scanner) and I see the entire image on the preview. However, when it comes to the final image, I get a version cropped my passport.

  Where can I go to fix this?

  Hello
  The default analysis workflows configured to scan photo 6 x 4 in. make sure you change the scanning settings to not crop the area swept as follows:

  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and asA4 or None value.
  7. click OK and try to scan.

  If you get an error when trying to change shortcut scan patch installation, and then follow the steps above to the following:

  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Kind regards
  Shlomi

• HP ENVY 4501 Scan to computer for Google Chome

  I use Google Chrome on an Acer Chromebook.  All downloads for Chrome is current as it is updated each time I connect.

  I installed my 4501 want to PRINT from my Chromebook and everything is priting well enough.

  I have CANNOGt SCAN TO COMPUTER since your software is ONLY AVAILABLE for Windows 8 and MAC and since the CHROMEBOOK do not use a CD, but uses the CLOUD for all is a matter of difffent.

  I have a coirse would like to BE able TO SCAN GTO WORKSTATION, but don't know where to start INSGTALLING SOFTAARE for GOOGLE CHROME, so any HELP would be APPRECIATED.

  George M Weinert V

  [email protected]

  Double post:

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/HP-envy-4501-scan-to-computer-for-Google-Chome/m-p/4761555

• Touchpad HP ENVY 4-1215dx problems

  There are a few problems with the touchpad on my laptop 4-1215dx HP ENVY.  One problem is the bottom of the touch pad, which is used for left and right clicks.  Sometimes the click noise is very loud and sound like something is broken, and the click does not work.  If I put the laptop mode only 'sleep' and leave it for 3-4 hours, everything works when I exit mode "Eve".  I highly doubt to update or reinstall the driver would fix the loud rattling noise.

  The second problem occurs on when you tapoterez the main part of the touchpad to make a right or left click.  I have tap several times, and the click does not work.  It works after taking the laptop out of fashion 'sleep'.

  The two problems are random and cannot be re-created at will.  Due to the loud click noise I think something can be broken with the touchpad or the motherboard underneath.  If the touchpad is broken, can it be replaced or what I have to live with it or get a new laptop?  Thanks in advance for any help you can provide.

  Gary

  Hi @garyg45

  I saw your post about the problems with the touchpad of your wife. From what you described, it could be a hardware problem with the touch pad. I suggest you reinstall your Synaptics TouchPad because it is a solution that requires no disassemble the laptop or send it in for repair.

  Synaptics TouchPad Driver (Windows 7)

  Synaptics TouchPad Driver (Windows 8/8.1)

  If you have had the laptop for less then one year or bought a long warranty give us a call for a repair. You can reach HP Total Care at 1-800-474-6836 in North America or Start here if you live outside of North America.

  The TouchPad is a replaceable part and page 54 of your Maintenance and Service of Guide , you will find instructions on how to replace it and the compatible replacement part numbers. Do not do this if you are in warranty, as this leads to the cancellation.

• M1212nf mfp scanning problem

  Scanning problem

  My printer recently started having problems with scanning.  I start a scan.  He is busy for a long time and then fails informing me that HP LaserJet Scan has stopped working.  When I type the guest Cancel Windows, the printer still displays the message "Scan to PC" forever.

  I tried everything, including the scanning print doctor PC, which fails also in the same way, reloading drivers, firmware etc.  Sometimes I get a message "unable to communicate with the printer.

  I can print and photocopy.  It is connected via USB.  No hardware problem does appear in Windows.

  Help?

  Hello

  A defective cable can affect much more than the impression, as scannign consumes much more energy to make the connection by comparing standard analysis printing.

  However, what happens when you try to scan from Windows Fax and Scan?

  I strongly suggest such a you already reinstalled the software and a bit checked any possibility that the relocation of the software already.

  Please let me know the results,

  Shlomi

• C5580 - scanning problems - how to scan?

  When I press the Scan button on my all-in-one, it is said: "scanning problem: try running the scan of the computer." Refer to the documentation for more information. »

  But how to scan from my computer? I open the HP Solution Center, and the only option is 'Print of Photos' or 'Share of Photos.'

  This article tells me to go to the "analysis settings" in the HP Solution Center. I have no "analysis settings" in the HP Solution Center. If I click on settings, I get the print settings and other settings (which resemble internet connection parameters)

  http://support.HP.com/us-en/document/c01391654

  I'm on Vista Home Premium and I connect to my C5580 Bluetooth. Fine, I can print. Just can not scan to the computer. However, I can scan to a SD card.

  Any suggestions?

  Seems that you have connected the printer using Connectivity Bluetooth.Bluetooth is only for printing and scanning will not work. You will need to connect to the printer with the USB cable to analyze correctly.

• I have a pre-installed windows 8 pro in my VAIO E series and I had no problem with it until he says I need to activate the key...

  I have a pre-installed windows 8 pro in my VAIO E series and I had no problem with it until he says I need to activate the key. How will I know about the activation key if I don't have the CD? and he really gets on my nerves because very 15 minutes it would display the message that I need to activate the key making delays in my work.

  Hi Kia,

  We apologize for the inconvenience caused to you.

  I wish you contact the Sony Support to reactivate the windows because it's preinstalled software.

  http://eSupport.Sony.com/us/p/select-System.pl?Director=FAQ

  Please reply with the status.

• HP ENVY 5530: Scan to email problem

  I have a problem of "scan to e-mail"

  Many worked yesterday, now it says "there was a problem connecting to the server.

  He sent me the code 'connect' e-mail - so a communication that happens...

  He repeats to me it is a problem of HP Server and forums keep instructing me to stop the 5530 WANT and reset the wireless hub - I did this 13 times already and he won't do something else that wasting time!

  I am able to print via Google Chrome Cloud Print, is not MY network problem, my printer connects every time my router wireless EA, no problem.

  For example, HP has a mail server problem, solutions?

  Printer model: HP ENVY 5530

  Hey @lgstorbay,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that you are unable to scan to email using your HP ENVY 5530 e-all-in-one printer.  I would like to work with you on this. I have some suggestions that could restore this functionality for you.

  When users encounter this type of problem in general, I suggest from scratch with wireless printer, webservices and scan to e-mail setup.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here. In addition, you need to add your printer via Google Cloud Print, if you have completed this step. Click here for instructions.

  • Front panel of the printer, arrow down and select Tools
  • Select restore default

  Then touch the wireless icon, run the Wireless Setup Wizard to restore your network connection, and then tap the Webservices () and reactivate your webservices.

  If you are able to successfully reactivate your webservices, tap on the icon of your printer wireless () and make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, tap the scan icon and enter the e-mail address you want to scan to.  Then, recover the PIN than you should automatically receive and complete your scan to contact the installer.  Ideally, if you are able to get this good service will be fully functional.

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support.  Have a great day!

• HP Envy 5530 scans more wireless network home but does not print

  Love my 5530 desire!

  Through our wireless network, it will scan at anything, but it only prints my smartphone and iMac. It will not print laptop Packard Bell with Windows 8 (although it will scan to it).

  Tried to re-install the drivers on the computer laptop etc etc, but, although printer printed initially - it has stopped after a month or two. Are there problems of network with Windows 8?

  Any ideas?

  Hello
  Try following the steps below and check if this can help:
  -Open the HP software by clicking on the HP Envy 5530 icon in the desktop or the Start Menu, and then click on the link to the Home Page of the printer (EWS).
  -Click on the network tab.
  -According to the model of your printer, click Network, click Network (IP) address or click IPv4 in the active network connection type.
  -Manuel IP-click and then click on suggest a manual IP address. An IP address manually, the subnet mask and default gateway shows.
  * Be sure to take note of the IP address and confirm the changes, and then close the EWS page.
  -Click the icon of 5530 desire within the desktop or the Start Menu and click the utilities tab, and then click Update IP address.
  -Type the IP address that is configured manually, click on save and confirm.
  -Open the control panel and go to devices and printers.
  -Right click on the HP Envy 5530 icon and select printer properties.
  -Open the Ports tab.
  -Click on the button Add Port, select Standard TCP/IP and click New Port.
  -Follow the procedure by typing the IP address that is configured manually and confirm the changes.

  Now try printing and check if the problem solved.

  Kind regards
  Shlomi

• "HP Envy 5530 aio: envy 3d scanned wireless photo goes to the Documents ' instead of 'pictures '.

  Color scanned picture goes to the 'documents' instead of 'photos' on my PC and appears in black and white instead of color.

  Hello

  It seems that you have correctly installed your printer. Please download the software and the following driver and install on your computer:

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe

  Note: I test a 5530 want year last on Windows 7, 8.1, and 10. Advanced settings shoukd be there and in cyan that why I put advanced settings in cyan/blue on my first answer.

  Kind regards.

• 5530 envy: Envy 5530 scan since the upgrade from Mac OS Sierra

  Since the update of my Mac to OS Sierra 10.12, I can't scan to computer or run a scan of my computer.  I get an error message "Scanner reported an error" saying that my all-in-one is not available.  I tried to reinstall the driver, which is not very recent (up to HP?) and no help. I have tried everything I can think on my end.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• HP Envy 5530: scanning

  When I scan a drawing color - "BOLD" part, a part of light, the preview shows everything correctly - scanning final analysis only the "BOLD", the light point is "split into several images in black and white, even when parsing as 'photo'. If scanned in pdf, whole sheet copy in black and white only. How can I adjust scan (settings shows only photo / or pdf document) to copy the entire document in color in one piece?

  Hello

  Move the HP Scan application to the trash and install the HP Easy Scan instead:

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Try analysis done once again and check for the difference.

  Shlomi

• WANT 5530: Printing problem from my newly installed HP ENVY 5530

  Recently bought a HP Envy 5530, and together until my office by WiFi with the software downloaded from the URL the drive gave me. Everything seems to install Ok. When I try to print anything it would not work. The printer is on, and my office is grateful. This is my default printer. When I print, the item appears in the print queue, said he prints and disappears after a few seconds. The printer does no sign/noise to indicate that he even received the file, and nothing is displayed. If I use the print queue HP ePrint it works Ok but I don't get all the adjustment options and I want to print 5 "x 7" photo and the size does not appear when you use the queue ePring. " I tried to use the Scan doctor and he says: everything is Ok and still does not print the test page.

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)
  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Otherwise, use the In-OS driver.

  This resource can help:

  Windows 10: Add a printer OS for printing

  https://goo.GL/AAqvxb

  Hope that helps!

• HP Envy 5530: Printer problems

  Since the upgrade to Windows 10 my 5530 desire won't print files from the computer, or scanning/printing correctly.

  I have a partial impression / fainted each time. I replaced the ink carts and drivers uninstall/re-installed with the same results.

  Any help gratefully received!

  See you soon,.

  Paul

  Hi @ph2210,

  Thanks for getting back to me and provide details on the diagnostic report.

  Unfortunately the results indicate that there is a hardware problem with the ink delivery system, because you mentioned that you have replaced the cartridge once already.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!