HP Envy 5530: Since upgrading to windows 10, my laptop cannot see my HP Envy 5530 iwireless printer

I have upgraded to Windows 10, since then my pc can't find my HP Envy 5530 wireless printer. I downloaded some sort of doctor scanning HP according to a previous post on this forum, but it does not work and my pc cannot see my printer yet. Please can someone help? My laptop is a Levono Idepad.

Hey @Rayprinterman,

I see that you have some problems with printing to your craving 5530 e - all - in - one printer after upgrade to Windows 10. I can help you with that.

To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. Close any programs you have open on your PC.
  5. In your search type in printers bar and open devices and printers.
  6. Right-click on any icon of your printer listed.
  7. Click on remove the instrument.
  8. Repeat for all other icons of your printer listed.
  9. Click Add printer, and follow the prompts to add a new queue for your printer.

Please let me know the results after following the above. If this allows you to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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