HP Envy 5540: Cannot print after canceling the print job

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• HP Envy 5540: Printer Hp Envy 5540 randomly printed the Network Configuration Page

  Hello!

  I bought this printer about a month ago. Set up the connection to the printer wireless with my wifi, and my understanding is that the printer is protected like my wifi and use the same password in order to print something. I kept my printer connected and 'standby mode' since I put in place. The night last at about 23:00 when I was in bed, the printer turned on randomly and printed a "wireless network configuration page" that has had a lot of information, including the IP address and listing my name wifi as well as the names of my neighbors wifi in the surrounding apartments.

  I'm trying to understand why this printed, because I certainly did not do. Anyone have access to my wifi, or has someone may simply try to print something and selected my printer as it should appear on the "list available connections on the computer of anyone, given that the printer is turned on? How could they print this sheet of network configuration if my printer is password protected?

  I'm mostly concerned about someone who has access to my internet if they could print this page somehow, but maybe it happened just when they tried to connect to it, and it did not work while trying to fix MY printer?

  I would appreciate any idea on the issue.

  Thank you!

  Hi @printerprob5540,

  Welcome to the HP Forums!

  I saw your post on how your HP Envy 5540 randomly print a Network Configuration Page. I'm happy to help with this problem!

  I find it very strange considering the only way to print the Network Configuration Page, AFAIK, is with the following steps:

  • Make sure that there are size A4 or US Letter, unused, plain paper in the feeder.
  • On the printer Panel, drag the screen to the left and then press Setup.
  • Touch tools.
  • Drag upward on the screen and then tap Network Configuration report.
  • A Network Configuration Page prints up to three pages of information.
  Figure: Example of a Network Configuration Page

• HP Envy 4500 cannot connect wireless to the printer

  Recently I bought HP Envy 4500 printer. Connected to my router ok TP-Link3631 and have successfully printed from android phone and portable computer connected wifi but cannot print wireless from the office, running XP Pro, but allows you to print via a USB connection. Office see printer through a router using 192.168. etc and printed the report. Have tried to install the software via disc cd and internet several times, Inc. reinstall, but can not get computer to connect. Have been round and round in circles several times, also used print and scan doctor without success. It seems that the software is not fully installed. Or maybe something wrong with the network. Anyone have any ideas? Thank you

  Hi @atr345,

  I see by your post that one of the computers is not recognizing the printer on the network, but you can print by a USB connection. I can help you with this.

  Type the IP address in the address bar of Internet Explorer to see if the built-in Web page printer server load on this computer.

  Check the computer IPV4 address to see if it matches the first 3 games of the IP address of the printer.

  Go to start, type cmd in the search box, enter, then type ipconfig.
  Check the IPV4 address.
  Now, check the IPV4 address for the printer. (192.168.1.9)
  Do the first 3 sets of numbers match? (if they do not match then the computer is not on the right network)

  Try and ping the printer.

  In the same window, type ping printers (space between ping and IP address) IP address
  What are the results?

  If the available printer built-in Web server, the first 3 sets of numbers of computers had matched the address IPV4 of the printer and you could ping the printer, then try and configure the connection to printer wireless via the USB connection.

  Installation of the software of the printer for a wireless network connection.

  Please go to the first step: preparation for installation, number 4.

  If you need help, let me know.

  Good day!
  Thank you.

• HP Envy 4500: Cannot print the error message

  I just replaced the black cartridge of the moment on my 4500 and the printer will not print. I get the error message is - cannot print. Visit www.hpinstantink. Com for info. I did that but it's impossible to find useful info! Help, please!

  Hi @clairerobinson6.

  Welcome to the Forums of HP's Support. I understand that your printer does not print and directs you to instant ink site. I would like to help.

  The printer is in the instant the ink program. He receives this error for two reasons. The printer has not been able to connect to the servers of HP ink level controls or the number of pages in a long time, or there is a bill pending. Normally when you sign in to your instant account of ink there is an opinion on the matter. If you do not see a notification, try to reach out to the instant the ink Department.

  You can send them a tweet directly from your instant ink account, or use this link to find the appropriate phone number.

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• HP Envy 4500: Cannot print with the new Wifi

  I have a new Netgear09 router and everything connected correctly. My HP Envy 4500 wireless printer has been a success with the wizard, and I printed out the specs very well. My computer (Windows Vista) is connected to the Internet fine... but when I try to print a document from the computer it continually-error. What Miss me? I am able to print from my Ipad... but not the PC.

  Welcome to the HP community @Dmk3,

  I understand that you can't print from your Windows Vista system to your desire of 4500 from the evolution of your router. I would like to help!

  Try running the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please send me the results.

  Try to print again, and if there are problems or errors, please tell me what they say precisely and I'll read them for you! Also ensure that you are trying to print outs in addition to a program.

  Best wishes to you!

  Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

• HP ENVY 4501 cannot print

  I live in a Nursing Hone where we are ALL on a network, and Internte is FREE! Anyway, we have recently updated to a NEW server FASTER and if it was easy to install with my new DESIRE to 4501 forPRINT, I could not scan - SO I used a fix that has given to me here, by entering the URL of the printer, which allows me to easily SCAN and send to my Chromebook.  I use GOOGLE CHROME - but now I can't PRINT! When I try to reconnect to the server, the connection is fine, but I LOOSENED the connection between CHROME and the PRINTER - every time.  I tried to set up a USB connection, but the manual only covers WINDOWS and MAC and is going OF USB wireless not vice versa.

  Anyway - I have to be able to PRINT from CHROME as usual, but for some reason, the SERVER is not to save the PRINTER - got any ideas?  I spent two hours with this and I'm TOTALLY STUMIED! Thank you.

  [Personal information]

  Thank you, the problem is solved - we had a RE-CONIG current network and the NET while also went down for a few hours the other day.

  Fortunately, I was able to grab one of the network guys while they were here and he solved the problam.  While my Chromebook was beiing Autheniticated password to Thierry, HP Envy was not - if a SINGLE TIME call Newwork Admin (who added with appropriate password) did the trick - after that, it was a small cause of some print jobs which was still waiiting out of the QUEUE of society and it running ike a charm.

  It's funny, NOW I'll be VERY VERY CAREFUL about my connections, and be HAPPY with things as they are.

  GOOGLE CLOUD PRINT is a breeze to use and makes life WONDERFUL RIGHT after a week faced with the connection

• Cannot print - jobs stuck in the queue of the printer

  original title: printer

  Cannot print my document microphone on the preview page before printing

  Specifies the numbers 6 documents how impression on hold
  work? printer is a kodak

  See if Kodak printer support can help you:
  http://www.kodak.com/eknec/PageQuerier.jhtml?PQ-path=9652&PQ-locale=en_GB

  If no help here, take a look at these tutorials:

  Printer in Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  The tutorial consists of 3 parts:
  Step 1:
  Check the hardware
  Step 2: Use a troubleshooting tool
  Step 3: Update drivers

  Application Microsoft Support Fix It:
  http://support.Microsoft.com/mats/printing_problems/en-us

  Try this Windows tutorials:
  It consists of many themes that you can click and read the tutorials.
  There also an Fix It application
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Here is the main link with: Support for Windows
  Technical problems of Vista and troubleshooting - printing
  http://support.Microsoft.com/ph/11732#tab11

• HP envy 4500: hp envy 4500 cannot print after upgrading Windows 10

  Does not work with windows 10. When the updated drivers will be available?

  I have downloaded and run EN4500_198.exe. Add a new printer via direct wireless.  I received the message that my printer has been installed. When I try to access the printer through the network, the printer is not found. When I do for the devices and printers, I see my printer with the following message: HPF734F1 (HP ENVY 4500 series) driver is not available.

  I can scan to my computer, just not printing. I'm lost.

  OK just figuredb out. had to remove the old printer definition Bundeskunsthalle windows 8.1. Once I did that, win dows 10 find the printer on the network and use it correctly.

  Thanks for all the help.

• HP Envy 5530 cannot print even if the connected printer

  I installed the HP Envy 5530 series software on my Mac, OS 10.9.3 computer.  I get a message that the printer is not connected.   I ran the tests wireless network, everything going.   I even reinstalled the software.   I am able to print successfully from my IPHONE and PC laptop to work wireless.  Please help!

  Hello MacUser622,

  Welcome to the Forums of HP Support!

  I see that you are having problems printing from your Mac with the 5530 LIKE 10.9.3 new, knowing it will print from an iPhone and the PC is good news.

  You can try to reset the printing system on the Mac, this will delete maybe damaged driver. Mac OS x: how to reset the printing system will help you if not done before.

  Once done, repair disk permissions on the Mac.

  Uninstall and install the printer software and printing test. Uninstall better by going to Applications > HP > double click on uninstall and follow the steps. I suggest to use this to install with: 5530 ENVY HP e-All-in-One Printer series full feature software and drivers - 10.6 of Mac OS X v10.7, v10.8 v10.9.

  Let me know if you are now able to print.

• Cannot open PDFs in Reader after canceling the Acrobat subscription

  Dear Adobe,

  I have a case # 0185794056.  It is a purchase of Pro XI and a cancellation in a short time after.  Since the cancellation of the XI Pro, I had difficulties to access the drive.  When I click to open a file in the drive, I get a message saying that I need to renew my subscription Pro XI.  What can we do?

  Sincerely,

  Brian Razak

  Hi Brian,.

  If I understand correctly, you are clicking on a PDF in the hope of opening in the drive, but it opens (or tent) to open it in Acrobat Pro, instead. Is this the case?

  Did you uninstall Acrobat Pro after having cancelled your subscription? If this isn't the case, I would start there. Or, you can also associate the PDF Reader file name extension, instead of Pro (the steps vary depending on the operating system).

  Please let us know how it goes.

  Best,

  Sara

• HP Envy 4500: HP Envy 4500 cannot print in Windows 7

  I bought a new HP ENVY 4500 printer a few days ago and I am having the problem of can't even print a test page from Windows 7 Printer Device Properties with an error message of "Page of Test failed print" and followed the printing result advocatus of "Troubleshooting couldn't identify the problem. I tried on the two USB connection and wireless WiFi with the same error occurred.

  I had tried several times to uninstalled and reinstalled the printer c/o original CD drivers and downloaded from the HP Web site with no lucks!

  Tried the other method included:
  1 HP Installation Wizard: installation is complete but same error unable to print test page
  2 HP Print and Scan Doctor: everything is ok and printed a page.
  3 borrowed the Notebook runs a friend Windows 8.1 and test page printed ok with USB and WiFi connection.

  It seems can be problem of 4500 want a Windows 7 compatibility? as the test of Windows 8 portable printed page!

  An urgent need for help and the only reason to buy this HP Envy 4500 printer because of my old Canon MG2170 broke up with paper serious supply problem, however this new 4500 want impossible even to print a "single page" after struggling for several days!

  I contacted HP support Office and they advised me to contact Microsoft Support to help Windows 7, but the MS support asked me to register for option of premium services for advanced level technical support? I'm helpless and confused in a round and round with a newly purchased HP printer support advice?

  I'm very much appreciate anyone could have the right solution to offer help and thank you very much!

  Best regards.

  Hi kcoh193,

  I'm really happy to learn that the printer works fine now. Thanks for letting me know.

  It was very probably administrator rights on the computer, since you had to go around adding to full access to the temp folder. When logged on with administrator rights, you shouldn't do this step.

  The network port in a home environment with a router, usually is TCP/IP.

  Have a wonderful day!

• Want to 5640 e - Allinone: HP Envy 5640 cannot print without problem indicated

  My hp wireless want 5640 e - Allinone scanner/printer all of a sudden couldn't print more with no error showing.

  This printer has been used very frequently and it used to work well.  However, I kinda stopped using it for about 2 weeks, and today when I tried to print, whenever I sent a document to print, the printer status showed 'Impression' and suggested that the documents have been printed successfully; However, the printer was actually nothing.

  I tried to uninstall/reinstall the hp printer driver for several times, used hp print and scan doctor showing all the controls without error, turned off the firewall, checked the wireless connection for my laptop and the printer and even used a USB to connect my laptop and printer, but still failed to get a response from the printer.  Fortunately, he was able to print an internal test page by printing HP and scan doctor, but not a test page.  In all these processes, the State of the printer was still showing indicating "Ready" for printing without error.

  On the other hand, my printer have been able to print several documents sent from computer laptop of my roommate via connection Wi - Fi, and my laptop would have also ordered my roommate, a Canon one printer, to print via wifi.

  This situation has botherd me all night and I'm actually much more dependent on the printer now that the school year has started.   I really hope that someone can solve my problem and I would appreciate his helpfulness.  Urgent need of your help!

  Thanks in advance,

  Willow

  Hey Willow.

  I see that you are having a problem wireless printing using your printer HP Envy 5640.

  If your roommate can print using your printer wireless, then I think that there is nothing wrong with his connection.

  To restore the State of your printer, you can try to do a Hard Reset. Simply unplug the power cable from the wall outlet, then to the back of the printer. Wait at least one minute, then plug it on both ends. Normally the printer will power on automatically. If this is not the case, simply press the power button.

  Blue wireless light should remain solid, once the printer is powered completely.

  On your PC, go to run by pressing Windows + R keys on your keyboard.

  Type services.msc and Services window should appear.

  Restart the services listed below by right-clicking on them and selecting restart. If it has not started yer, select start.

  1. print spooler

  2 IP Helper

  3. web client

  4. network access protection agent

  Try to print all your documents and see if it will work.

  Hope this will help.

  Nice day!

• HP Envy 4500-cannot print in COLOR and do not give me an option. ONLY black and white shows option

  My test page for the HP Envy 4500 comes out beautifully with vibrant colors and without streaks.

  I can also print other devices with color.

  Not connected directly to my computer, I have no options to print in color.  Photos, web pages, PDF files all print in B & W.

  The other forum posts which give instructions to get out the cartridges do not solve the problem.

  I am printing from an OSX and I have genuine HP cartridges.

  If I unplug the USB printer and try to print wireless, it still doesn't print in color well can we of our two phones (ios and android).

  Help, please.

  I uninstalled everything and him reinstalled the HP Envy 4500 driver out of the site.  Now, it will be printed in color of all programs.

  Hope this helps someone

• ENVY 5640: HP ENVY 5640 - cannot print more

  Hello

  I have a HP ENVY 5640 I had setup was working fine before.
  I have not used the printer for a few weeks, but there is no problem with the ink cartridges.
  The part Scanner works fine.

  I can't print anything more and I do not understand why.
  PowerPoint, gives me the following error: "we have found a problem with your installation of the printer and could not print.
  I tried the printer with word and acrobat reader and nothing going on (not even an error message)
  I ran all the tests in diagnosis using HP doctor, I tried to receonfigure the network settings, I tried to uninstall

  Reinstall the printer as a USB and a wireless printer, I even tried to disable the firewall and nothing seems to

  make it work.
  With the doctor of HP, the test page prints fine, but otherwise nothing printed.

  I am really confused and a little frustrated because I really need to print some papers tonight.
  I just spent 2 hours trying to fix it without any luck :-(

  Could you please help me?

  Thanks in advance.

  Hi @RS25,

  Thanks for getting back to me.

  I thought it had something to do with the corruption on your computer. I'm glad that you were able to determine the cause with my suggestions.

  I would like to use this guide:

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows/fix-corrupted-user-profile#1TC=Windows-7

  Please reply to this message with the results.

• HP Envy 4500: Cannot print Photos and large documents on my HP Envy 4500 all-in-one printer

  Hello

  I bought my Hp Envy 4500 all in November last one. It worked like a charm for the first 2 months. I tried to print photo 4 x 6 a day. 2 first impressions were good, and the third image has begun to fade from the half. Documents not threatened by more than a few pages. I tried to uninstall/re-install, printing via USB, set static IP address on the print and followed by other solutions on this forum. I was lazy to lift a question myself on this forum. Now, I'm totally frustrated and disappointed by this product, I wanted to just try my luck.

  Help, please!

  Thank you

  Fox

  Hey @Kvelrajan,

  Welcome to the Forum from HP Support.

  I understand your ENVY 4500 HP e-all-in-one printer is not printing documents to the end and there is a print quality problem when you print photos.  I would like to help.

  I have some suggestions that can solve these problems.

  First, I recommend that you only perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Click on the title of the following article:

  HP printers - HP wireless built before 2010 printer print a partial Page or fails to print all Pages in Windows 8

  Try Solution two.

  If this clarify two questions, great!  If this solves the problem of document but still the problem of print quality with photos, click on the title of the following article:

  Printer prints a blank Page or does not print black ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series

  Work your way through the Solution one and go until you are satisfied with the print quality.  Test photo print - does clarify the issue of the photo?

  Please let me know the result of your troubleshooting by responding to this post.  Feel free to click on the "Thumbs Up" icon below, if I solved your problems.

  Have a great day!