HP Envy 5640: HP Envy 5640 how to connect to the Windows 10 laptop

Hello.

I hope you can help me, I have my new printer all set up with my office and it works perfectly, (Windows XP) but I recently bought a new AcerAspire 17 Windows 10 laptop and have tried to connect my printer.

On my laptop, I went to add devices/Printers and he picked up my printer but it asks me to put a WPS pin, he says that it is in the information that I had with my printer, but I've looked everywhere and I can not end or see anything related to the WPS pin code.

Please help me.

Thank you very much

Sincere wishes

Barbara

Welcome to the HP community @BarbaraJean1,

I read your post on the questions that you face when you try to connect your 5640 desire computer Windows 10 via your wireless network, and I want to help!

I suggest trying the method of configuring wireless, or USB wireless to set up the printer. Check the link I posted for you to see your options and how to properly connect the printer.

Setting up the printer on a wireless network for the HP ENVY 5640 and WANT 5660 e - all-in - One Printer Series

Please let me know the results of all the steps, and I will do my best to help you further, if necessary

Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

Tags: HP Printers

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