HP Envy 5644: Hp Envy 5644 guard losing conection with Note from HP

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• ENVY 4500: My printer ENVY 4500 guard disconnection (no WiFi)

  My ENVY 4500 guard printer disconnect sporatically. One minute I can print correctly, either the printer could not be reached. The printer status "the printer is not connected.

  This continues to be of all devices, not only my iMAC. I tried my laptop, my iPad, iPhone. Same story. When it fires, he died for all devices. I tried to reinstall the printer, tried to restart, unplug. Nothing seems to fix.

  If I print the report directly from the printer during this time, it says everything is connected and no problems found (see attached image).

  Then after awhile, like an hour or two later, all of a sudden the printer will spit on all the prints that were in the queue.

  I contacted support and they connected to the printer and reset some settings, and it started working, then a week later he did it again. She continues to do maybe once a week or more.

  I don't know what to do more. Anyone have any ideas?

  

  Hi @valiik,

  I wonder, have you tried to set a static IP address? Your HP printer static IP address assignment

  Please let me know.

• HP Envy 5660: KP want 5660 will not print envelopes

  I just started to try orint envelopes, but my printer HP Envy 5660 of four months will not be printed #10 or other envelopes.   Machine prints letter size and scans OK but no joy with envelopes.  The value wraps #10 and the loaded paper envelopes.  printer starts to take the envelope then freezes with a "thud" sound and displays the following error message:

  Paper size difference «»

  Detected by the printer paper size does not match the selected paper size. »

  I re-downloaded and installed the latest version of the HP 5660 software, still no joy, as above.

  Very frustrating!   Should I have a defective printer?

  I thought about it!  HP will be happy to lnow that the problem was not with the printer HP 5660.  It is with my need to learn how to configure Word 2003 to print envelopes with this printer.  After several visits to help offline in Word 2003 is included on my machine, I have found how non-intuitive to envelopes that run with the 5660.  It evolves your envelope and the graphics setting in tools/Word/letters and direct mail/envelopes and labels/add to the document and then saving them as a Word (.doc) document.  Then, to get the envelope to print, load the envelopes into the printer, then press file/print and then (totally intuitive) configured to print the "current page" or page # 0.  For successive envelopes, you edit the address if necessary in the Word document and then file / print... again.   It seems to work like a charm!

• Envy 15 J003-tx: Webcam does not work properly

  My laptop webcam does not work correctly. It worked correctly and comfortably at the time where I bought the laptop recently.  But now, the hd quality missed thanks to a certain period. I have tried several methods until this. I thought the cyberlink you cam affect only indirectly & I uninstall & began to use the camera to windows. But it does make a difference. The photos are very dark such as silouhgts can only be seen. In my view, there is a vulnerability with some drivers or settings. But I can not diaognase that. What should I do?

  Hi @Gumindu,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your computer laptop TouchSmart from HP ENVY 15-j003tx and questions with the WebCam works not properly. Here is a document on WebCam troubleshooting.

  I would just start the section marked the Webcam image quality problems.

  Please let me know how it goes.

  Thank you.

• How is it my library of photos guard update and will not be finished

  How is it my library of photos guard update and will not simply end. Every day or two again. I'm so frustrated.

  Because you have a problem, you need to fix - if you want to fix it need give us more than a problem abstract - you should know what you have and what help is happing\

  This article gives the help of writing, a question Manager wrote an effective communities of Apple Support question

  What operating system and version of Photos you have? Where are located library and if a disk external hard what format is it and how is it connected? Which exact error message do you get? What has changed since it worked

  LN

• 700 - 430qe envy: Wifi guard fall immediately after the connection manually

  Wireless of my new office as envy worked well for about six weeks and suddenly can't stay connected. I have at least 7 other devices using the same router wireless without any problem.  The connection drops at seconds.  Sometimes I can get a Web page to load but not a second.   I changed the channel on the Router 1, 6 and 11, but that did not help.  I also deselected the option to disable the network card in the computer to save energy, but even once, it did not help.  I can't find advice on the internet that seems to help.

  Network adapter: Broadcom BCM43142

  Windows 8.1

  Hello @sharps34,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how the wireless connection between your computer and network guard falling intermittently, and I'd be happy to help you in this case!

  To re - establish a coherent link between your computer and the network, I recommend later in this document on troubleshooting wireless network and Internet (Windows 8). This should help to run a diagnostic on your system using the network and Internet troubleshooting, as well as measures to maintain your system over the wireless network.

  In addition, I suggest also follows the steps below to ensure that your power management settings do not interfere with

  the connection to the network:

  1. open DEVICE MANAGER
  2. open the NETWORK CARDS
  3. right click on the WiFi adapter for the pc and left click on PROPERTIES
  4. click on POWER up.
  5. remove the check mark beside : ALLOW the COMPUTER TO TURN THIS DEVICE SAVE START STOP
  6. click on OK
  7. close DEVICE MANAGER and test.

• My Envy 100 kept losing the wireless settings

  Hi, m 100 Evy kept losing wireless configuration. I have to either reset the network or search for wireless whenever I turn on my desire. In addition, I have the latest product updates.

  Help, please!

  I'm sorry you have a problem with the maintenance of your wireless connection.

  I found a link that can help you with this.

  http://support.HP.com/us-en/document/c02817031

  Try setting a STATIC IP ADDRESS for it. This looks like something on the router, can block the printer ports.

• HP Envy M6: My HARD drive is not bad on my computer? I have reloaded Win 8 and upgraded to Win 8.1 but he keeps crashing

  Hi need help and answers from an expert!

  My HP Envy M6 Recenly has stopped working correctly, so I decided to recover as soon as possible.  She still had the same problems, so I decided to restore factory with recovery USB flash drive I did.  Always had the same problem happens after I rebooted 8 Win and improved to 8.1.  It would work for a few minutes and stop working I used chkdsk and it says it fixed a few problems with the drive.

  I went through the same steps another 3 times!  After each time that once I had that he would be running again after a clean reinstall.  I would like to run chkdsk and it looks like he fixed some error, but last time, it wouldn't or couldn't find some files to run and crashed.  I tried loading Acronis and tried to reinstall the backup from there but that also failed to correct the problem.  I came to the conclusion that my HD is physically wrong?

  I guess the recovery process would reformat the partitions before you reinstall so it's not a logic error (software)?  From the recovery partition, the recovery Flash disk media and recovery software acronis can fix this, I can only assume, there is a problem with the drive itself?

  Is there a way to check this?  I don't mind replacing the drive to a SSD, so this isn't a problem, but I can't seem to find a product key.  Nothing printed on the bottom.  I read somewhere that it is now integrated with the motherboard bios so can I just use the recovery media that I did on a flash drive?

  Also, I have my backup file but I could never find the location of the image my wife loaded as the photo of "lock" screen which I do not have a copy of.  I have the backup files for windows 8.1 by Acronis and according to me, a Windows backup file on a backup drive, but I was wondering if these "locked screen hidden image" would be held somewhere in these data?  It is not under the images and I have never been able to find or understand where windows keeps this image.  I used the search without success.

  Of course, this is not critical, but I hate losing this particular image.  I hope it's keep somewhere in my back upward and when restoring with a new drive hard I can reload the backup and restore.

  So I really ned knowledge step by step: my HD is bad?  How can I check without having to spend hours to reload only to fail?

  Why chkdisk does not?  Or should I simply replace HD and if so what can I use the new disk recovery media and product ID will be accessible through the motherboard?

  I intend to upgrade to win 10, but I need Win 8 loading first, then move to 8.1 then move to Win 10?  Also in the future if it crashes how can I recover to win 10? Since it is free now but will not be later.  The upgrade will allow me to make a copy (a copy) to win 10?

  A lot of questions, but please provide the fastest solution to my problems and concerns.

  Thank you in advance!

  FM Hawaii

  Hello fmhawaii ;
  
  I read your post on your PC crashing and wanted to help.

  It certainly seems that your hard drive has failed.  Some PC allows the drive to check in the BIOS: test a hard drive in the BIOS. HP® customer support

  If that confirms that the disc is bad, then you will need to replace it.

  As for activation, you are right in that, with Win8x machines, the product key is embedded in the motherboard UEFI firmware, however, the instructions in this link, show you how to recover: find product - key for Windows 8

  When you restore from recovery media, which is supposed to automatically read product key, so you will not have to enter something to activate reinstall it.  My guess is that the drive problems that prevented from happening.

  Acronis allows you to mount an image file by using a drive letter, and once you do this, you should then be able to browse through the content to find the file you want.  However, depending on what part of the logon icon changed, it might be embedded image in a Windows system file, and unless there is a separate copy of this image, it will be very difficult to recover.  IF you Google it, you might be able to find downloadable tools for disassembly of this file and subseuent extraction of this file.

  I wouldn't hurry to Win10, but if you choose to follow this path, don't forget to make a new advance Acronis backup, then you can return to a system of Win8x of work if something is wrong - as the Win10 GoBack function is known to be unreliable.
  
  Good luck
  
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• HP ENVY x 360-15-w107ne: Hp envy x 360 light mute does not work

  So I just bought this hp envy x 360 yesterday and when I press the button mute that light does

  Its strange because in my older hp laptop, it was a light that appears when you press it.

  There is a place where the lignt should appear next to the button but it would light up.

  Please help me, thanks

  Hello

  Try the following.

  Download Realtek HD Audio Installer on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72002.exe

  When finished, press and hold the Windows key and press R

  In the run window, type devmgmt.msc and press to enter.

  In Device Manager, expand sound, video and game controllers.  Right click on the Realtek device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

  When you are finished, download and reinstall the Chipset driver at the following link.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71883.exe

  When the reinstallation of Chipset is finished, stop the laptop.

  Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f9 to load the default values (sometimes it is f5, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

  When windows has reloaded, open your download folder, right click on the installer of Realtek and select "Run as Administrator" to launch the installation.  Once this done, reboot the laptop and let windows load completely for a few minutes before checking.

  Kind regards

  DP - K

• HP ENVY - m7-k211dx: replaced HD with SSD again, impossible to install network drivers

  Hello

  HD on HP ENVY m7-k211dx not dead, no recoverable data. Figured why not install an SSD so replaced by a new Samsung 850 EVO 500 GB.

  Note: I have built many computers to office since the Pentium 4 days, consider myself as an amateur

  Installed Windows 7 Pro 64 bit without any problems (after activating the suport inherited in BIOS)

  Downloaded all the drivers from the HP site and copied on DVD

  Record fell with drivers on the desktop

  installed the chipset driver sp73543.exe, restarted everything is fine

  Installed USB driver sp70645.exe, restarted everything is fine

  Then tried to install two network drivers downloaded for this laptop specific to HP for LAN and Wireless support Web site:

  RTL8723BE/RTL8188EE Realtek 802.11b/g/n Wireless LAN Drivers -sp69888.exe

  Realtek LAN (LAN) driver -sp68120.exe

  First tried to LAN, Ran exe, checked the license agreements, etc. and it started to install, after a few seconds and error message pops up:

  "FindFile failed.

  After the closure of this pop-up a new error message:

  "Realtek network controller is not found. If deep sleep Mode is activated Please cable.

  Then tried wireless installation, after that starting exe command winow popped up a few seconds showing:

  "Please wait for the installation.

  close the window after a few seconds, nothing after that

  After trying several times to install drivers with the same exact results I went by the process of reinstalling Windows and go thru the pilot again installation process with the exact same reslts. Downlaoed new drivers with same accurate results

  Clues as to what may happen?

  Thank you and my apologies for the wall of text

  Hello:

  Normally the ethernet driver will install if you do not first install the chipset driver.  Since you've done, it's a good question, why you notification of deep sleep.

  Try the driver ethernet directly from Realtek and see if it works... 3rd driver on the list.

  http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1 & PNid = 13 & PFid = 5 & Level = 5 & Conn = 4 & DownTypeID = 3 & getdown = false

  Wireless should be easier to correct... parts list indicates that your laptop comes with an Intel 7260 AC wireless network adapter.

  I see no W7 wireless or bluetooth drivers listed for this card on the HP website for your laptop, so use the latest Intel.

  Wireless: 64-bit is the 2nd file on the left side of the Web page.

  https://Downloadcenter.Intel.com/download/25510/Intel-PROSet-Wireless-software-and-drivers-for-Windows-7-

  Bluetooth:

  https://Downloadcenter.Intel.com/download/25137/Intel-PROSet-Wireless-software-for-Bluetooth-technology-for-Windows-7-64-bit-WP-

• ENVY dv6t-7300 CTO Quad Editio: Envy dv6 IDT sound card does not

  Recently, the sound card for computer laptop has had problems. For a month or two I get appears randomly in my audio using several 1/8 "cables to my speakers and headphones.  Now my problem is that the card is not to give me audio quality and it seems that I need a replacement. Its really quiet compared to normal and audio pieces of low frequencies and sounds just awful.  My laptop is an essential part of my work, so I would like to know what options I have to replace. First of all, I want to make sure that the card is replaceable quality even if not better. Secondly, is it possible for me to get the part sent home to replace me myself or maybe take in my laptop to the building to take only a short amount of time with her. I'm running on an audio interface I already owned for a long time, but it is inconvient for me to use when im to mobile OS. Please indicate all the options that I have new maps that will be filt with my current laptop (HP ENVY CTO 7300 dv6t Quad Edition Notebook PC), and all the options I have for the replacement of the card (remove old and replace it with the new.

  @Xx_Lucas_xX

  The Riddle_Decipher is at your service!
  
  I understand that you have been troubled by Audio drivers

  • I recommend you update the BIOS by using the tool HP Support assistant or the HP website.
  • Once you update the bios > uninstall the current sound driver by using Device Manager > then use this LINK (ditto) to download the updated audio driver and that should fix this problem.
  • For a diagnosis more > click here
  • I also suggest a test of material on the sound card to be on a safer side: click here

  Keep me posted!

  Kind regards

• 750 - 140z envy: envy 750-140z is compatible with AMD RX 480?

  Envy - what is compatible with AMD RX 480 750-140z? I guess I should also upgrade the PSU?

  Hi there @NicholasBraden,

  Welcome to the Forums of HP Support!  I understand that you are looking for advice with an update of the graphics card. I'm happy to give you a helping hand with this.

  Using the following sources:

  HP ENVY 750-140z computer CTO product specifications and configurable options

  HP and Compaq Desktop PCs - specifications of the motherboard, Orchid3

  Radeon™ RX 480 graphics card - amd.com

  Your system has a PCI Express x 16 (Gen 3.0) slot and a power of 300 W.

  The specifications of the AMD 480 RX do not have some details that I'm normally looking like minimum power supply requirement. On the contrary, it shows typical Board power of 150W, which is not a list of peak power.  It also does not indicate the number and type of additional power connectors are needed, or the generation of slot PCIe required.  However, your motherboard has gen 3.0 I mentioned already so it's not likely to be a problem.

  So having a typical power consumption of 150 W for the card and to be sure, assuming that your system uses near the 300 W provided by the existing power, you're looking at least 450w for common use.  I suggest to go much higher than that, probably more to 550-600 W for a replacement hard drive, but you want to know what additional connections are required and ensure that the food get you has those which are available in both the type and the number.

  There is no guarantee that any parts added to a system will be compatible, and as it is your system is not compatible if only on the question of food.

  Please let me know if this is useful, and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• Envy 15 - J026TX: Envy 15 - J026TX - compatible screen with other models

  Please notify that other models have a screen compatible with:
  Envy 15 - J026TX
  
  Thank you

  Hello

  My answer: it takes only supported the above. You can use the part number on the list above and search eBay or second hand shops.

  Kind regards.

• HP ENVy 4 1102tx: big problem with computer graphic card hp laptop

  MY computer laptop hp envy 1102tx running 64-bit win 8

  When I bought my laptop there were some problems with the display, she would get destorted occasionally. But over time, this problem became worse as

  1. display and sometimes audio would get very disttorted that seems to be the screen flashes, but if I run a game or high demanding software chart everything is normal.

  2. sometimes touchpad and some keyboard keys stop working

  I tried

  1 system restore using the recovery partition

  2 update screen adopting several times

  3. when I got my laptop the customer, what they came up with a temporary solution to a deactivation of the adopter display amd

  but adoptive parents to display like this switching is so boredom

  Is there a permanent thanks to this problem?

  When some people are updated there victory hp 8 machines 8.1 that they also get the screen black on startup, why is this? is this an inherent problem with the time between two different graphics cards?

  Hi @lima619

  Welcome to the HP support community! I see that you have some problems with your desire to 4. Try to install your driver high definition Audio Intelas it should be the graphics card that manages the basic functions. I'd also sure that your Catalyst Control Center is only the Setup for your high performance games and programs. This HP document will show you how do it.

  By system restore you did take back you to factory defects as in a collection or just go to a previous restore point? If you have a full recovery to factory settings then it seems like it might be a hardware problem with the keys / TouchPad if they start working again.

• Envy 15 j111tx: fingerprint sensor does not work

  So I have a HP Envy 15 j111tx.

  I have Windows 10 (64-bit) installed on my computer,

  I want to login my computer by using the fingerprint reader, but it won't work.

  I will drag my finger and it won't even turn on. I don't know what to do and I don't want to do something to make things worse.

  Help, please!
  
  User HP Envy

  Please explain the problem in detail. You get any message, of fingerprints of the work of connection in applications, etc.

  Mean while, download and install the latest drivers and software:

  http://support.HP.com/us-en/drivers/