HP Envy 5660: HP Envy 5660

Just bought HP Envy 5660. Everything went well with setting up until I tried to print something. Get the error message that the color cartridge is not installed correctly. Out & back several times, but always get the same message.   Any ideas?  I use the cartridge.  I won't open a new print cartridge, because I may have to return to the printer.  Judging by all the problems I read here that I don't know if I'll try a different HP Envy.

Thanks for your comments.  I got the problem identified and technical support.  It turned out that the color cartridge is empty.  I wasn't expecting that, since it was supposed to be new.  I replaced it and the problem was solved. The color is a little off, but I hope that out itself in the future. I did not buy this printer for photos in any case, this isn't a deal breaker for me.

Tags: HP Printers

Similar Questions

  • Want 5660: Scan several pages using HP Envy 5660

    Hello

    How to scan several pages at once in a single file using the HP Envy 5660? I am not able to do using the inputs of screen printer.

    Thank you.

    Hello

    Open the HP Envy 5660 from your PC and click on scan a document or Photo.

    Check the option Show Scan Previow is enabled and scanning as 300 dpi resolution or below.

    Use the "+" button below the preview scan until you are finished, and then click Save button.

    Kind regards.

    Shlomi

  • HP Envy 5660:4 x 6 & Accessories HP photo paper doesn't fit 4 x 6 tray in Envy 5660

    I have two boxes of paper HP Everyday Photo 4 x 6 or 102 x 152 mm, which is about 1/8 "long to fit the photo paper tray in my Envy 5660 printer.  Is there a way to make this work without having to cut each page?  Why HP would sell photo paper that does not fit their printer?

    J.Underhill

    Yes, I am aware that I can print 5 x 7 or 4 x 6 in-tray, but as this printer has a tray of 4 x 6 I have to try to use it. Unfortunately, the Board does accept papers whose length is 152mm or 6 "I can't use a HP product that says it's for this purpose.

    PROBLEM SOLVED: I'll cut it to fit and buy another brand.

  • HP ENVY 5660: Connected printer & print desktop PC and tablet. Print & Scan doctor says he is not and cannot be.

    A couple of weeks ago, we changed Internet providers & I plugged our devices (desktop, tablets, phones & printer) in the new system.  We now have AT & T U-verse with a cable of optical fiber to a hub not far from our House & a circuit dedicated copper from there to the router/gateway. They claim that we have a regular service of Mgbps 18.

    Everything seems to work very well. We had anything drop and do not cause any problems. However, our range of printers HP says that it is connected to the Internet. It provides all the correct information and it works very well in our devices. But the Asus desktop computer insisted that the printer is offline, even if I print documents from him. Today, Windows did an update and when I checked the update report that he said he could not update the printer because it is in offline mode and it will not be printed. Then I printed something again.

    This update failure is my real problem. When I checked in the settings in Windows 10 on the desktop, it also insisted that the printer is offline. So I clicked on the icon of the application for the Print & Scan doctor. He also insisted the printer is not connected and that it is unable to connect from the Internet. Yet once again, the printer prints despite this reported disconnection.

    I don't know if the printer is actually updated even if update report says that it is not. I have had no problem since the printer from the reconnect the devices and printer or the update today. After I've done 4 or 5 tries to install the software with printing & Scan app, I checked in the settings of Windows 10 and again, he has insisted that the printer is offline.

    However, earlier, I checked in the settings, printers and scanners again in 10 Windows on the computer from Asus desktop & for the first time it reports "Series of 5660 HP ENVY (network)" & "Serial number (5660 HP ENVY series)" as the customs declaration.  The first says that it cannot print when I tried a test page; but, the other printed a test page. Is the first representative of the scanner and it cannot print because no document has been selected?

    When I created this Asus desktop / printer in February when I bought them, I did it using WIFI only, using no USB connection, to do and the printer has always worked our devices just as it continues to do so.

    Again, my real problem is declared failure to Windows 10 update.

    Thank you for taking the time to browse this message and I thank you for your help.

    Hello

    Thank you for using the HP Forums.

    Can you try using a TCP/IP port?

    Creating a TCP IP port

    1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
    2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
    3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
    4. Enter the IP address of the printer.

    This video resource will show you how do:

    Create & use TCP IP port

    Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

    Let us know if it works

  • HP Envy 5660: Best way to uninstall and reinstall HP Envy 5660 software?

    After the upgrade to Windows 10 there are some minor problems.  Messages suggest I uninstall the printer software and install the latest version of the driver.   What is the best way to do it?  HP print and Scan doctor gives me the option "uninstall and reinstall with the latest version of the software.  Will it do all that?  When should I remove the printer from devices and printers?

    Thank you-

    L

    Hi, you can uninstall and reinstall the drivers using hp print & scan doctor. Also you can go to control panel-> programs-> basic software find want 5660 and uninstall the same. Once uninstalled, you can donload drivers printer from the following location and you can even install.

    http://support.HP.com/us-en/drivers/selfservice/HP-envy-5660-e-all-in-one-printer-series/6809225/model/6809226#Z7_3054ICK0K8UDA0AQC11TA930C7

    Pls lemme know the status.

  • HP Envy 5660: Change the size of the copy on HP Envy 5660.

    I recently bought the 5660 envy, which is to be able to make copies ranging from 30% to 300% of the original.  I was not able to see how this is done.  Thanks for the help.

    Hello

    Please try:

    Other parameters including enlarge or reduce in %

    Source: Page 40 of the user guide.

    Kind regards.

  • 7640 5660 envy print, scan and copy in color, b & W and grey scale?

    Hello:

    The 7640 want 5660 print, scan and copy, color, B & W and grey scale?

    I was told that gray balance is not supported.   (I think this might be the wrong information.)

    What about FAX (7640)... B & W, color and Gray Scale?

    Thank you

    DaleBr

    Hi @DaleBr.

    Welcome to the Forums of HP's Support. The information you are looking for are under the specifications of the printer on hp.com.

    HP ENVY 7640 specifications

    HP ENVY 5660 specifications

    They can scan and copy in black and color only. There is no option to gray scale.

    I would like to know if these links worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

  • HP ENVY 5660: Some colors blur and bleeding the Grafix shrink paper inkjet

    I'm trying to print using my HP ENVY 5660 on Grafix inkjet Shrink Film, sanded and sanded.

    I load the paper in the printer, right side down.  Leaf prints and the cloud of colors outside and purge well beyond what they are supposed to.  What is strange, is that this seems to be the specific color, even on the same page and the same paper.  I used the same graph, change the color scheme in photoshop.

    The question seems to be particularly with gray or dark brown.  Even in this case, the results are quite incompatible regardless of what choice I have made.  Colors to print without problem are the colors pastels, more luminous and saturated and dark purple / blues.

    Image attached to show the difference in quality on the same page character sets, different colors.

    I tried the project in order to reduce the excess of ink.

    I used every possible paper setting: other glossy ink jet, another Photo paper, matte paper, paper normal and all options of HP.

    The problem does not occur when printing black and white.

    I installed the latest drivers.

    I aligned the cartridges.

    I ran a diagnostic page and cleaning, everything is fine.

    I use genuine HP inks.

    Edit: I cleaned the inkheads and all parts in your printer with q-tips and isopropyl alcohol.  It is at least very clean now, but the printing problem seems the same.

    Edit Edit: the issue stops when I print images at 30% opacity, which leads me to believe that it is a problem of overflow of ink.

    Unfortunately not really.

    Thanks anyway.

  • 5660 envy: Envy 5660, OfficeJet 8710 and 8720: they can print documents from a thumb drive USB connected?

    ENVY 5660 e-all-in-one printer can print documents (for example, .doc files) from a USB connected to its USB port?

    Similarly, can the Pro OfficeJet 8710 or 8720 print documents from a USB connected to its USB port?

    Thank you

    DaleBr

    Hi DaleBr,

    Any printer PCL3 as the Officejet Pro 8710, 8720 support only Photos of pritning from a USB (JPEG and BMP), it cannot print the document files such as ir PDF DOCX to a thumbdriver, but only to a computer...

    The HP Envy 5660 only support printing Photos from a device memory too, but only from SD card, there are not any USB port for a USB.

    None of the models above can only print from a computer or a mobile device...

    8730 Officejet Pro which is a postscript printer to print PDF, Word and Powerepoint support files directly from a USB (Latin characters), however it is a commercial product and cost more as such:

    http://store.HP.com/us/en/PDP/HP-OfficeJet-Pro-8730-e-all-in-one-printer

    Kind regards

    Shlomi

  • HP envy 5660: Quilting

    Pouvez HP envy 5660 print on fabric formwork used for quilting?

    Hello

    Thanks for the comments.

    Personally, we have tried to use the roofing material you have posted, but it was printed on a portable printer (HP Deskjet 460) that has a different paper path than Envy 5660.

    The 5660 uses a path to the document of U and there might be a chance that quilt paper may jam.  (the mobile printer is the papr path)

    Thank you.

  • 5660 envy: envy 5660 leaves the impression

    Use a desire 5660 for 5 months. It is connected to my network via a wireless connection, no USB cable. I have 4 Windows 10 computers that are on my home network and my first installation of the printer all worked very well. All PC were able to print. One by one over the past months, the PC could not print. My PC has been unable to print. And it arrived today.

    I have cyled to the printer several times. There is no error message, no code error, no flashing lights, no red lights. Blue wireless light is turned on. The printer says it is connected to my network and it has a valid IP address.

    When I click on the button to print a Word document, for example, it goes through the motions of printing, in a popup appears showing a percentage complete ramp because it sends the statement to the printer, when the bar fills to 100% of what the pop up disappears. But there is no printer the system tray icon.

    I went to the HP support site. It was suggested that I install a helper application HP which is supposed to diagnose the problem. I downloaded and installed, then he ran. He says she has no recommendation and listed a bunch of software and drivers. Does it mean that I was suppose to install?  So I install the first package, who said he was the complete software and drivers for all the traits of 5660 envy. He got me to start the new printer configuration scenario around and create a new account to activate the printer. During the activation process I am suppose to click on a button to test print (which I do) to print something that is supposed to have a printer ID on what I'm supposed to enter a field in order to activate the printer.  The printer does not print.  So, I go to the printer and check the setting eprint. It enabled (what a surprise!).  So I print a page the printer display eprint.  It prints this possibility, but there is no printer ID I see. There is only the address email of the printer.  What's supposed to be the identification number?

    Even after all this the printer still won't print.

    I have not installed new hardware on the network or on a PC. The only software that is installed on any computers in the last 5 months, that's all that was installed by the Microsoft Update service, which can not be stopped on Windows 10.

    Hello

    Please try the steps below...

    1. Please download and run the HP print and Scan Doctor www.hp.com/go/tools
    2. Try to print. If the problem persists, perform the procedure below.
    3. Uninstall the existing printer software of programs and features.
    4. Restart the PC.
    5. Check for any update of Windows. If necessary, install only important updates.
    6. Restart the PC
    7. Please, download and run the Installer printer HP www.hp.com/go/tools

  • HP Envy 5660: Envy 5660 - No Wi - Fi Direct menu option...?

    Hi all

    I am helping my daughter with the installation of the printer and want to activate the Wi-Fi direct option. All the literature says this option is available on the Envy 5660 printer but I can't seem to locate. The only Wi - Fi option is to connect to an existing network.

    What Miss me?

    Thank you!

    Solved my problem. The instructions I've seen showed a Wi - Fi Direct connection as a topic in the network configuration.  My printer has an icon in the main menu. Maybe an updatedversion of utility software.

  • HP Envy 5660 printing mode: printing and print copy mode.

    Just bought HP Envy 5660.  Menu assistance has not helped me.   I want printing and copy to print in draft mode.  Is there a way to do this by default for print and copy?   I can change the mode when you print a document, but do not know how to do with the copy.  I would like this to be automatic, without making any changes for each document.

    I think you need to press on copy, then small logo copy the settings (like a toothed wheel). That will make appear the menu copy settings, and you can click on 'quality '.  You should then have the choice of the best, Normal and project.

  • HP Envy 5660: Failed to update Windows 10 thanks HP Envy 5660

    After the installation of the printer HP ENVY 5660 updates always display the error "• Hewlett-Packard - Company WSD multifunction printer, MFP, other materials - Null Print - 5660 HP ENVY series - error 0x800f020b". Even after the withdrawal of the unit and uninsatalling this error repeatedly, and update windows 10 is not coming. How to remove this error and how to install the printer without this problem?

    Hi @tstyam,

    Thank you for showing your interest in the HP Forums!

    I understand that you are experiencing this error "Hewlett-Packard - Company WSD multifunction printer, MFP, other materials - Null Print - 5660 HP ENVY series - error 0x800f020b". I'd be happy to help you with this.

    It seems that there is a driver on the computer. If you have just installed Windows or a device and the Device Manager has 'Unknown devices' or 'other devices '. This means that they are in a State of error or without no driver installed.

    To resolve this issue, remove the "unknown device" or "Other devices" and run Windows Update to fix the problem.

    1. Go to settings, then select devices.
    2. Click on connected devices.
    3. Click on Device Manager.
    4. Open Printers and then uninstall/remove/delete the "unknown device".
    5. Open the devices and then uninstall/remove/delete the "unknown device".
    6. Launch Windows Update to correct the problem.

    Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    Reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • HP Envy 5660: KP want 5660 will not print envelopes

    I just started to try orint envelopes, but my printer HP Envy 5660 of four months will not be printed #10 or other envelopes.   Machine prints letter size and scans OK but no joy with envelopes.  The value wraps #10 and the loaded paper envelopes.  printer starts to take the envelope then freezes with a "thud" sound and displays the following error message:

    Paper size difference «»

    Detected by the printer paper size does not match the selected paper size. »

    I re-downloaded and installed the latest version of the HP 5660 software, still no joy, as above.

    Very frustrating!   Should I have a defective printer?

    I thought about it!  HP will be happy to lnow that the problem was not with the printer HP 5660.  It is with my need to learn how to configure Word 2003 to print envelopes with this printer.  After several visits to help offline in Word 2003 is included on my machine, I have found how non-intuitive to envelopes that run with the 5660.  It evolves your envelope and the graphics setting in tools/Word/letters and direct mail/envelopes and labels/add to the document and then saving them as a Word (.doc) document.  Then, to get the envelope to print, load the envelopes into the printer, then press file/print and then (totally intuitive) configured to print the "current page" or page # 0.  For successive envelopes, you edit the address if necessary in the Word document and then file / print... again.   It seems to work like a charm!

  • 5660 envy: envy 5660 and 7640 Scan resolutions

    What scanning resolutions are available on the 5660 envy and the jealousy 7640 all-in-one printers... for example, 100, 300, 600, 1200 dpi?

    Thank you

    DaleBr

    Hi DaleBr,

    Both models supports up to 1200 DPI for scanning of flat glass (75, 100, 200, 300, 600, 1200)

    7640 envy, the upper tray supports up to 300 DPI (75, 100, 200, 300).

    Kind regards

    Shlomi

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