HP Envy 5660: Instant ink

I just installed my printer by following all directions. In this process were instructions to install the cartridges that came in the box with your printer. You HAVE to do to get the printer started. AFTER that, I followed the instructions to set up HP Instant Ink (what I did) but the instant the ink site will not recognize my ink cartridges or the pages I print saying that "no instant cartridges are installed on the printer.

My Question: How do the instant service of send me more ink ink?

Seems a bit broken for me if you need to configure the printer with what they give in the box and then do not recognize...

The first instant cartridges will be sent in a week or so to register.  You can continue to use cartridges installation until they are exhausted.  The printed pages "will not count" to the subscription instant ink until you subsequently install the new cartridges.

Tags: HP Printers

Similar Questions

  • ENVY 5660: Instant ink

    My printer is empty and I would like to sign up for snapshot of the ink, but the registration process requires me to print a page that contains a code on this matter.  Without ink, I can not print the page.  Is there another way I can get this code?

    Hey @John_Holroyd,

    Welcome to the Forums of HP Support!

    I see that you are trying to register for instant ink, but have no ink in your desire 5660 e - all - in - one printer. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. On the printer, click Web Services icon in the lower left corner of the screen.
    2. If you see a line indicating the status: connected, click again on the machine, remove Web Services, then the Web service icon.
    3. Click on Setup and Yes.

    At this point, the printer will print a page. If you do not see a code request or a string of numbers and letters on the page, click the Web Services icon again. On the screen, you should see a similar to [email protected] e-mail address. The claim code is foregoing the symbol @.

    Please let me know the results after following the above. If you register, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP Envy 4520: Instant ink school network Installation

    I had just bought a HP Envy 4520 and I can't configure it on WiFi. I live on the residence of my University, and the network requires a browser to enter login information. I can connect to the network, however there is no browser interface to connect, which means that I can not configure Instant ink. I also plugged my printer to my desktop via USB, but my office has no wireless capabilities; It is connected to the internet using PPPoE, so I can't convert the wireless printer. Is there another way to configure Instant ink, or a Wi - Fi connection? Thank you

    Not really.

    You can try to connect your printer to your phone hot spot and then your phone to the internet.  But here, no warranty.

    In order to use instant ink, you need to connect your Internet printer at least twice a month.

  • HP Envy 4500: Instant ink cartridge problem

    I just registered to instant ink HP.

    All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

    I turned on at the time of the printer and the message on the screen says:

    I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

    Instant ink cartridges are installed:

     

    After sending an e-mail to HP ink I asked a new cartridge.

    What is likely to happen or is there anything else I can do?

    Any help would be appreciated.

    Hi @scifijunky73

    Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

    My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

    Please let me know if you are unable to contact the team of instant ink.

  • HP ENVY 4520: Instant ink

    So I took my new HP printer today and there was a brochure and a sticker on the printer saying I had a 5 month free trial of instant ink and I could activate it on the installation of the printer, but during the installation, I was only offered a 1 month free trial, that I do not accept as I bought it thinking that I would have the free 5 months but there is no supply of this in the settings and It has no code or anything like that on the flyer or sticker for me to add the 5 months

    Has anyone else would have something similar to this

    Thank you

    @Neil4862

    Welcome to the HP Community Forum - we are a community of fans of HP !

    Neil4862 wrote:

    So I took my new HP printer today and there was a brochure and a sticker on the printer saying I had a 5 month free trial of instant ink and I could activate it on the installation of the printer, but during the installation, I was only offered a 1 month free trial, that I do not accept as I bought it thinking that I would have the free 5 months but there is no supply of this in the settings and It has no code or anything like that on the flyer or sticker for me to add the 5 months

     

    Has anyone else would have something similar to this

     

    Thank you

    If you wish to pursue the question of the duration of the trial period of instant ink, please contact instant ink support team.

    Support, references, Contact information:

    Connected HP - Instant ink

    See FAQ > Terms of Service

    Help with HP Technical Support:

    HP connected, ePrint, Instant inkand Print Apps (formally "Printable")

    In USA or the Canada, call The Cloud Services: 1-855-785-2777

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

  • printer Envy 5530: Instant ink page

    I got when I went to my Flash page of ink that he was telling me how many pages I print to this day and still, he says nothing, is there somewhere on the printer I get this info? Its been a few weeks, I have to wait longer? its not up to date?

    Hello @sassejan ,

    Welcome to the forums of HP.

    I understand that you fear that your instant ink account does not display the used pages.

    I would like to help.

    If you have not installed one of the welcome package ink cartridges, then the pages are not been saved.

    I mean, it's, you subscribed to instant ink but the program is not active.

    Ink does not get monitored and pages have not counted until the program is activated.

    If you have installed instant ink cartridges, you may have a communication problem.

    Simple network troubleshooting usually gets this problem.

    I can help you with this, but depending on how long the connection problem that has passed, this could lead to surpluses on the number of pages.

    So lets take a moment to see what you need to do.

    1 do you have instant cartridges installed in the printer?

    not - so don't worry about the number of pages until you do.

    Yes - tap web services (2) icon to see if there is a server connection error.

    Please contact our Cloud Services at 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    Opening hours:

    Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
    Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
    Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
    Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.

  • HP Envy 5530: Instant ink

    I enrolled for the instant HP ink service but just got an email saying I've exhausted my allocation of pages this month. When I go on my account that there is no information on the number of pages that I used and it told me that there is no connected device. I managed to get another application code then reconnected my printer, but still no information. What I am doing wrong?  How the hell am I supposed to manage my account like this?

    Hello @SwitchHazel,

    Welcome to the forums of HP.

    I understand that you have a bit of a problem with your instant account of ink.

    I recommend to call the instant the ink Department.

    They should be able to know what is the problem with the account and get everything settled.

    Please contact our instant ink Department at the 855-785-2777.

    Option #2

    If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    Opening hours:

    Monday-Friday 08:00 - 23:00, sat 09:00 - 20:00 -
    Monday-Friday 07:00 - 22:00, Saturday 08:00-19:00 - CST
    Monday-Friday 06:00 - 21:00, Saturday 07:00-18:00 - MST
    Mon - Fri, 05:00-20:00, Saturday 06:00-17:00 - PST.

  • HP Envy 4523: Instant ink

    Just joined the program and signed up to 50 pages amonth but the offer was 3 months free 50 pages per month, but I printed 40 pages and on my account it is written "40 pages£ 0.00 (No. charges for 300 pages a month during free trial)"is this OK or can I only print 50 pages? "

    Thank you

    Phil

    HI @philig.

    Welcome to the Forums of HP's Support. I see that you have a question about your instant subscription of ink. I want to troubleshoot.

    Sign in to your instant account of ink. Click on My Plan.  You will see something like this.

    £3.49 change plan
  • HP ENVY 4522: Instant ink 4 month trial

    In the brochure and the instructions that came with my printer it says to 'Activate this service during the installation of the printer' with respect to the instant free trial of 4 months of ink. I have no opportunity to do this durimg the installation of the printer. I did something wrong? When the printer has prompted me to go to a Web site on my device to connect the printer, I did, and then he had 2 options of 'Finished' and 'More'. I pressed 'done '. Should I have pressed 'Plus '? This would give me an opportunity to launch the 4 month trial? Di I need to factory reset the printer and start the installation? Grateful for any help. Thank you

    * Update * all sorted now I just had to choose a monthly subscription on the registration page, and because our printer had already been registered, she knew we were due a 4 month trial

  • HP Envy 5546: Instant ink

    Hello

    Im trying to register at the moment of ink (that I have to do to install the drivers) and he thinks that I live in the USA, so I can not put in a valid address for the cartridges.  There is no obvious way to disuade him that I live in America... any ideas?

    Thank you

    Hi thanks... I've sorted the end to enter my connected hp account and changing the origin it. For some reason, he had missed in the United States. Thanks for your help!

  • HP ENVY 5660: Bad error ink

    I have a fairly new HP ENVY 5660 I used ink program instant when I got it. (BAD idea btw since it has never detected the color was out and never sent me a new so he kept trying to print in black only)

    I stopped the service, and immediately it detected I was using one of the ink cartridges instant and said I had to get out. Fine. I went and bought new XL cartridges and put them in. I got about 10 printed sheets and then started having a "bad cartridge. Try cleaning the contacts' message. I cleaned the but kept getting the message.

    I decided to try the new reg instead of the XL cartridges and still get the message.

    I just lost money on 4 ink cartridges and do not think I should buy a new printer, since it is only around the age of 6 months.

    Can someone tell me how to clear this message? I tried to turn all market. Is it possible that the program Instank of ink is still running in the background and crashes me to use these ink cartridges?

    It's posible dora, you're using regular cartridges on all colors.

    Because if your using an instant ink and ordinary ink, which will not work.

    Two of them should be regularly ink cartridge/moment.

    And you mentioned that this printer is only 6 months, on a technical level, the printer is still under warranty, though wanting to give them a call they should replace your printer.

    I hope this helps.

  • Printers HP Envy 5660: default printer of ink settinga

    I've just set up a new printer HP Envy 5660.  The default ink setting is color.  I want the setting of default to be black ink.  How do I do that?

    Hello @f_z , welcome to the forums.

    I saw your question about wanting to change your setting to print in color, print in black. You must select the option to print in black ink only in the driver of the printer itself.

    Visit this link to help you the title of 'Change the default for all print jobs print settings':

    Changing the settings to print in Windows 7

    I hope that helps!

    Happy Monday

  • Envy 7640: Instant of ink HP program

    I'm in the snapshot of HP ink problem. Members the week last with a new printer. Well, I ran out of black ink! (stupid little cartridge) I will receive ink immediately? Should I go buy and ink cartridge. If they automatically send the cartridge because the ink is on how long will it take.

    Hi @kozman

    This message has been modified to update the title of the document and link *.

    Welcome to the Forums of Support HP and the HP Ink program instant.  I think you have run out of black ink and have not yet received the instant ink cartridges.

    You should receive a welcome instant ink kit within approximately 10 working days of signing up for snapshot of ink.  You you have been sent an email with the tracking number for your welcome kit.  You can also connect to your connected HP account and check your instant dashboard of ink.  I've included the document registration to instant ink HP , which also has a FAQ section below.

    You can also discuss your instant account of ink with a live person.  I have included telephone numbers for different countries where the instantaneous program of HP ink is currently available.

    United States - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

    United Kingdom - HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

    France - HP Customer Service at 435-320-0969 (indicating your call is on the program of instant ink) Monday - Friday 08:00-18:00 (except holidays)

    Germany - the Customer Service HP at 069-2999-3434 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

    Spain - HP customer care at 913 754 769 (which indicates that the call is on the program of instant ink) Monday - Friday 08:30 to 18:00 (except holidays).

    Canada (English) - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

    Canada (French) - HP Cloud Services to 1-855-785-2777 (indicating that your call is on the program of instant ink) from Monday to Saturday 8: 00-23:00 ET and Sunday 10: 00 HE-19:00 AND

  • 5660 want: Instant ink subscribe

    I enroll in the instant ink and print 50 pages was charge $ 5 each month, so I decide to unsubscribe and try to just buy cartridge usually. Is this possible or what is the solution for this? I can just buy regular cartridge which c go for $ 35 and I must not be fit into instant ink program.

    Yes, you can un-register instant ink at any time if it does not meet your needs.  Once you cancel the instant subscription of ink, you will need to install the standard cartridges.  The printer won't take ink cartrdiges snapshot if there is not an active subscription. See the post here for contact information and hours of instant of ink support.

  • ENVY 4520 All - in - One Printer: Instant ink still holding!

    Hello

    Our small company recently signed for the package monthly instant ink and we have lack of ink about a week ago. We received an email confirming that the ink is on its way; However 5 days later it still not been received and according to delivery it is always carried to the "country of destination" (which is the UK), even though it was 3 days ago.

    We are a new company and have been left without ink for almost a week now, so we are obviously not satisfied with this plan 'Snapshot' of ink!

    First of all, it seems to come from the Netherlands (Holland) - why?

    Second, how long should we wait between our exhausted ink and ink replacement being sent/received?

    Thank you

    Vicky

    Hello @MirrorMirror24,

    Welcome to the Forums of HP's Support. I understand that you are concerned about your instant delivery of ink.

    The program was designed with the intentions that the ink would happen until you miss.

    Probably best results if you contact the Department of instant ink directly.

    United Kingdom - 0207-0596-660 HP customer assistance

    (indicating that your call is on instant ink program)

    Monday - Friday 08:30-18:00 (except holidays)

Maybe you are looking for