HP ENVY 700-325 suddenly turns off and restarts, BIOS problem?

Hello

I bought the DESIRE d 700-325 on a month ago, and only after several hours of use, it starts to stop itself and restarts again.

I returned it and replace it with a new one and after two weeks (seriously - he is not bought from the HP Web site in any case) when I came back, she goes out always se...

Inside the PC is fine I think, all the fans work, etc, so I thought that it will be a software problem. And nope. Today, I thought to the motherboard, then maybe the BIOS is bad?

Thinking about updating the BIOS on the HP support Web site I found that the version of BIOS is earlier than that of the PC (80.20 on pc, 80.08 on site)

It's really disturbing to me and I'm already very excited... All solutions will be very large

Anyway sorry for my bad English

Agskint, welcome to the forum.

This is not acceptable.  I suggest that you take it back to the store where you bought it and have them repaired or replaced.  You should not have this type of problem with a new computer.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

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    com.apple.driver.usb.AppleUSBUHCI 1.0.1

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    Memory module: DIMM 2, 8 GB, DDR3 ECC, 1066 MHz, 0x85F7, 0 x 463732314755363546393333334700520000

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  • I'm getting echo and reverberation in audio stream. This only happens on Firefox, IE works perfectly... I tried to turn off and restart in Safe Mode, any help?

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    This can be caused by a recent update of Flash 11.3.

    See:

    You can also check the problems caused by other plugins.

  • My computer is turned off and restarted. Now, it is said, I have 3 days to activate Windows.

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    You must reactivate your win7. It is a common problem in Windows 7 after installing some software which repairs in regedit. If you can not access your win CD, start CMD in Administrator and run this command

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    CMD: Start = > all programs-online accessories-online right click on command prompt, select run as administrator.

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  • Apply a LIVE update. System has tried to restart and it is said so no altcheck __available program. Then turns off and restarts with the same message and cycles again. Windows XP__Home edition.

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    I hope this helps! Shawn - Support Engineer - MCP, MCDST
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • is there a way to make the icons remain in the same places and not move when I turned off and restart my desktop computer? I like to keep the icons where I put them.

    I do a lot of important writing, and it would be so much nicer if the icons of file would be left in the same positions on the desktop, so that when I started working I don't panic, thinking that some kind an important file has been lost. Please help me understand how to set up my office to keep my icons in place, if possible. Thank you!

    Make sure the settings are as the other poster said.

    This could happen if the Explorer doesn't correctly. The positions of icons are saved at the stop.

    As an experience shutdown shut down Windows Explorer.

    • Create and position a file on the desktop.
    • Close Windows Explorer
    • Start - All Programs - Accessories - right on command prompt and choose run as administrator.
    • Click Start. Ctrl + Shift + Right-click on an empty spot (just above the power of buttons is one place) then Exit Explorer.
    • Press Ctrl + Alt + Delete then Task Manager.
    • Control all processes to explore are closed. On the process tab see if Explorer is displayed.
     
    Then to restart Explorer
    • Press Ctrl + Alt + Delete and choose Task Manager
    • In the Task Manager, click the file menu and then click new task (run) and enter explorer

    Is your file in the correct position?

    General Explorer Fixs

    To see if a fix is available

    In Control Panel (and select Classic discovered in the left pane) select reports on the problems and Solutions (problem of type in the START search box), go to historical problem, right-click of your error and choose check for the Solution.

    You can also right-click and choose Details for more information. Post these details here. The name of the Module fault is important information.

    If the problem affects the control panel press Windows key + R and type wercon.

    Close the browser and start a command prompt
    • Close Windows Explorer
    • Start - All Programs - Accessories - right on command prompt and choose run as administrator.
    • Click Start. Ctrl + Shift + Right-click on an empty spot (just above the power of buttons is one place) then Exit Explorer.
    • Press Ctrl + Alt + Delete then Task Manager.
    • Control all processes to explore are closed. On the process tab select explore and right-click and choose end process, repeat if more of an Explorer in the list.
     
    Then to restart the Explorer after trying all of the following
    • Press Ctrl + Alt + Delete and choose Task Manager
    • In the Task Manager, click the file menu and then click new task (run) and enter explorer
    Reregister the shell registry entries
     
    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).
     
    regsvr32 /i shell32
    regsvr32 /i urlmon.dll
    regsvr32 RPCRT4.dll
    regsvr32 PROPSYS.dll
    regsvr32 MSCTF.dll
    regsvr32 cscui.dll
    regsvr32 rsaenh.dll
    regsvr32 timedate.cpl
    regsvr32 ATL DLL
    regsvr32 OLEACC.dll
    regsvr32 actxprxy.dll
    regsvr32 USERENV.dll
    regsvr32 msshsq.dll
    regsvr32 NaturalLanguage6.dll

    regsvr32 thumbcache.dll
    regsvr32 WINTRUST.dll
    regsvr32 MMDevAPI.DLL
    regsvr32 audioses.dll
    regsvr32 audioeng.dll
    regsvr32 ExplorerFrame.dll
    regsvr32 msi.dll
    regsvr32 FirewallAPI.dll
    regsvr32 netshell.dll
    regsvr32 pnidui.dll
    regsvr32 QUtil.dll
    regsvr32 c:\windows\system32\wpdshserviceobj.dll
    regsvr32 WINHTTP.dll
    regsvr32 C:\windows\system32\qagent.dll
    regsvr32 C:\windows\system32\portabledeviceapi.dll
    regsvr32 wbemprox.dll
    regsvr32 wbemsvc.dll
    regsvr32 fastprox.dll
    regsvr32 imapi2.dll
    regsvr32 wshext.dll
    regsvr32 gameux.dll
    regsvr32 msxml6.dll

    regsvr32 vbscript.dll

    regsvr32 jscript.dll
    regsvr32 wshext.dll
    regsvr32 wshom.ocx
    regsvr32 wshcon.dll
    regsvr32 scrrun.dll

    Delete folder settings
     
    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).
     
    Reg delete "HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell" /f
     
    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Streams" /f
     
    Reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\StuckRects2" /f
     
    Delete the thumbnail and icon Caches
     
    Close the Explorer like above and then type at the command prompt (or copy and paste by clicking in the command prompt window and choose Paste).
     
    del "% userprofile%\AppData\Local\IconCache.db".
     
    del "% userprofile%\AppData\Local\*.db".

     
    A boot is a way to explore
     
    It can be caused by a shell extension.
     
    The Explorer is built on addin programs called Extensions of Shell. The standard is provided by Microsoft, but programs add their own.
     
    • Download Autoruns http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx
    • Close Windows Explorer
    • Start Autoruns by right-clicking and choose run as administrator
    • Click on the menu Options - Filter Options and check hide Microsoft entries and disable include empty locations
    • Go to the Explorer tab and uncheck everything to the left.
    • Click Start. Ctrl + Shift + Right-click on an empty spot (just above the power of buttons is one place) then Exit Explorer.
    • Press Ctrl + Alt + Delete and choose Task Manager.
    • Control all processes to explore are closed. On the process tab select explore and right-click and choose end process, repeat if more of an Explorer in the list.
    • Click the file menu and then click new task (run) and enter explorer

    and if it helps, re-enable one by one to identify the who.

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